Basic toiletries like paste and toothbrush was missing. Television and Wi-Fi service was provided late

Breakfast was good and rooms were clean

Stayed in August 2025

Rate of food

Room clean and feel safe and full of comfortable relax feeling in stay

Stayed in June 2025

The bathroom door was too tight & I was not able to lock

A designated smoking zone

Stayed in June 2025

The bathrooms hot water temperature was centrally controlled and set to lukewarm. They should keep it hot and allow us to chose the temperature by rotating the knob like how it happens in other hotels and at homes. The gym.ac took a while to be started - may be they were not expecting many people to use it and the housekeeping staff could not switch on the tv though they tried to find the remote. But overall good. The lack of real hot water for bathing was a dampener for me.

Food quality and service. The room hygiene and cleanliness. The bed is excellent. Has the right amount of deep bounce yet is firm for the soone. . The service is excellent.

Stayed in June 2025

Front desk staff to be trained to deal with guests. Scope to improve in front desk

Cleanliness, packaged breakfast and ambiance

Stayed in May 2025

The room service stole my chocolates , please look into it.

I liked everything there rooms were super clean and tidy.

Stayed in April 2025

Cleanliness, Ac chilling issue, power shutoff frequently…

Staff, amenities, services especially staff EVA kindness, food, ambience, main thing is flexible check-in

Stayed in March 2025

Staffs are really good and welcoming! Specially mentioning steena( if im not wrong🙂) and Pavana from FD.

Stayed in February 2025

Front desk service could be better - seemed tired and disengaged. Took a deposit online and paid in full in cash so waiting to see if online deposit will be refunded.

Great facilities and rooms. Did not have breakfast so cannot comment.

Stayed in February 2025

Nil

This is my second stay in this hotel and hence second review. I stayed here recently with my spouse for three nights between 25th and 28th Jan-2025. As already mentioned by me in my previous review the hotel was located in the main central area in Navalur. The hotel was neat and clean. The room was very neat and comfortable. The toilet was clean and comfortable. The supply of toiletries, tea/coffee ingredients in the room were adequate. The fridge, kettle facilities in the room adds to the comforts. The AC effect in the room was good. The room service and housekeeping staff were helpful. The roadside view from our room was very good. The restaurant on the ground floor was neat and comfortable. The foods served were very good. The services rendered by the restaurant staff were very good this time. In particular, the personal attention rendered by Mr.karthik Naik was excellent. All the three days he was taking care of us with great care. Our special thanks to him. This time I found the reception staff were very cooperative. This time I did not experience any discrimination like last time. Overall, the stay was very comfortable and safe. I will definitely recommend this hotel for safe family stays. Great improvement. Worth for money.

Stayed in January 2025

The bathroom needs some love, damp exterior walls, inside bottom a bit bad.

The bed was comfy, lots of water, tea and coffee provided. Great, big TV to cast to. The breakfast was a bargain and delicious, could have sat there all day :) Dibya helped us, Hemamalini too. Karthick, the manager made sure we understood everything. Sundar, the head chef even checked on us. Debatri, the receptionist helped us sooooo much with transport. The people are fabulous :) A great experience. :)

Stayed in December 2024

There was no bell boy provided to help carry the luggage from reception to rooms.

The rooms and the hotel were very clean and well maintained. The staff was friendly. We had few meals at the in-house restaurant Qmin which was quite nice.

Stayed in December 2024

the staff are very nice and friendly.

Stayed in November 2024

staff behaviour

Stayed in October 2024

The reception students

This is our first experience with any Ginger properties. So overall very good experience. Especially staffs are very friendly and cordial, except the reception where we found that the management wanted to train the college students so the guest need to have patience to handle with them. That's the only remark I need to highlight here. We were there for a wedding party.

Stayed in July 2024

AC could have been better in rooms. But ceiling fans were excellent

Bright clean and cheerful. Especially the dining area

Stayed in July 2024

The AC could be more effective, occasional stench of smoke

Good rooms with a ceiling fan which is a rarity these days

Stayed in April 2024

Very soft pillows. The location is pretty far from the heart of the city so commute is expensive. No covered car parking - my second time higjlighting this short comimg. Shade is required coz cars are exposed to direct sunlight all day!

I liked the smiling and courteous staff. Spl call out to Mr Karthik - he goes the extra mile to ensure your stay is comfortable. Feedback Implementation - noticed my concern about flies n insects in the restaurant was addressed. No flies n insects noticed the second time...thats Super...thank you. The breakfast spread is pretty decent considering the tariff. Early check is accomodated most of the time and no fuzz about it, of course there is a nominal charge.

Stayed in May 2024

Bed slightly more stiffer

Staff

Stayed in June 2024

No toothbrush or shaving kit.

Staff

Stayed in April 2024

The service at front desk especially related to setting up WiFi was well below industry standards

Food and service in the food section was great

Stayed in February 2024

Compact with everything available.

Stayed in February 2024

The mattress cover had a stain and the restaurant did not have SUFFICIENT AC

The atmosphere and the layout the toilets were good

Stayed in February 2024

I feel very bad to mention here about my undesirable experiences in this hotel. The reception staff in this esteemed hotel seems to lack their professionalism. Exhibition of discrimination between regular guests (mostly IT professionals or foreigners) and occasional guests (senior citizen like us) is not an acceptable practice. Attending to us seems to be below their dignity. Making fun of guests like us (whatever may be our color/appearance/ shape) is objectionable. Afterall, we are coming to stay there after remitting the required charges, unlike other regulars who stay there at company's cost. Unfortunately, the same attitude was seen in the restaurant staff too. Their preference to foreigners makes us secondary. Such attitudes in an organization belonging to the TATAs, which is well-known for its patriotism, is unexpected and unacceptable. We were totally hurt by this kind of discrimination.

As expected, the hotel was located in the main central area in Navalur. The hotel is neat and clean. The room (210) was very neat and comfortable. The toilet was clean and comfortable. The supply of toiletries, tea/coffee materials were adequate. The fridge, kettle facilities in the room adds to the comforts. The AC effect in the room was good. The room service and housekeeping staff were helpful. The roadside view from our room was very good. The restaurant on the ground floor was neat and comfortable. The foods served were very good. Overall, the stay was very comfortable and safe. I will definitely recommend this hotel for safe family stays. Worth for money.

Stayed in February 2024