Reviews of Vivanta Bengaluru Residency Road 5 stars
# 66, Residency Road, 560025 Bengaluru, India

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStrategic location of the hotel. The lobby is comforting and washrooms are well maintained, staff is decent . The glass bottle / recycled bottle is a fab idea to do away with plastic .
1.Room allocation for a couple gone wrong - We paid for a superior room as a couple yet there bare minimal storage in the room. The adjacent room had more storage , not sure why the staff did not allocate an appropriate room. 2.The attached bath in room is way too small and too close to door , more appropriate for someone traveling solo 3.Tissue paper supply was not consistent, they were already damp when we checked in. 4.The refill towels and napkins were damp too , not sure about hygiene . 5.Refill water tasted bitter . 6.Breakfast buffet had flies all over !!??
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIn the heart of the city, with all facilities in 5 star. Amazing friendly and sound staff at the front desk, in room dining, housekeeping, spa and everywhere around. Brigade Road and MG road are adjacent to the stay making the property even more promising. Delicious food with stunning varieties and hats off the Chef and his team for making me still carve for the food I ate there.
If you looking for spacious rooms with outdoor sports then this isn’t the place.
Dear Mr. Madhukumar, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere care and in the spirit of the same; they often say that the reward for a job well done is the opportunity to do more . We immensely value your patronage and look forward to your continued support. Warm regards, Sonali Prakashchandra General Manager
Dear Mr. Madhukumar, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewI liked the location and the Ambience, the breakfast was the best as it was great Healthy option.
Nil
Dear Mr. Idris, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere care and in the spirit of the same; they often say that the reward for a job well done is the opportunity to do more . We immensely value your patronage and look forward to your continued support. Warm regards, Sonali Prakashchandra General Manager
Dear Mr. Idris, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with since… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewI was only at the hotel for several hours -- in transit to the airport for a very late-night flight. The facilities are AMAZING, the room was lovely, the restaurants provide extremely high quality food. And the staff -- SO lovely, helpful, clear.
Dear Mr. Alex Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere care and in the spirit of the same; they often say that the reward for a job well done is the opportunity to do more . We immensely value your patronage and look forward to your continued support. Warm regards, Sonali Prakashchandra General Manager
Dear Mr. Alex Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff and at times felt lot of staff around. Very good spread of items for breakfast. Also eggs and Dosas made on demand. Room was spacious and cleaned daily
Would have ben nice if complimentary Tea/Coffee had been offered after checkout as we had a very long wait before the flight.
Dear Mr. Mistry, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. We have taken note of your feedback and ensuring you will have a better departure experience in your next visit. It is our endeavour to take care of our guests with sincere care and in the spirit of the same; they often say that the reward for a job well done is the opportunity to do more . We immensely value your patronage and look forward to your continued support. Warm regards, Sonali Prakashchandra General Manager
Dear Mr. Mistry, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. We have taken note of your feedback and ensuring you wil… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWorst rude service pl dont visit
Dear Mr. Prabhakar, Greetings from Vivanta Bengaluru, Residency Road! We thank you for recent stay with us at Vivanta Bengaluru. It is with great concern that we have made a note of your feedback and we deeply regret the inconvenience caused. We immensely value your patronage and therefore I would be most grateful if you could kindly share your contact details and a convenient time by email with me at gm.vivantaresidencyblr@tajhotels.com, at which we can call you to understand in depth about your experience at the hotel. Sonali Prakashchandra General Manager - Vivanta Bengaluru, Residency Road
Dear Mr. Prabhakar, Greetings from Vivanta Bengaluru, Residency Road! We thank you for recent stay with us at Vivanta Bengaluru. It is with great concern that we have made a note of your feedback and we deeply regret the inconvenienc… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewI BEG please don't stay in this property/ hotel If u book for 15 days u can't cancel at any point of stay even though how bad they treat u. I made full payment at the property not online. They told they will charge full for total booking i request 2 days notice. And retention charges they refused. I sent mail no reply but just cos of my mail the blocked my room card and made me wait. For very long and claimed some payment pending. And I after i showed the proof of payment they where still trying to find fault on me. Is this Taj. Will u treat a customer so bad I have proof who even wants i can fwd to them. Not even apologize . If u don't believe stay there u will understand. Please this is a true incident please trust me🙏
Dear Mr. Prabhakar, Greetings from Vivanta Bengaluru, Residency Road! We sincerely apologize for the inconvenience caused to you during your stay with us. We tried calling you on the given number but not reachable. Kindly share your contact details on our email gm.vivantaresidencyblr@tajhotels.com . One of my colleague will reach out to you to understand your concerns, find a satisfactory resolution at the earliest and prevent such occurrences in the future. On behalf of the team at Vivanta Bengaluru, Residency Road I would like to add that we value your patronage deeply and look forward to your continued support. Warm regards Sonali Prakashchandra General Manager
Dear Mr. Prabhakar, Greetings from Vivanta Bengaluru, Residency Road! We sincerely apologize for the inconvenience caused to you during your stay with us. We tried calling you on the given number but not reachable. Kindly share your con… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReached very late in the night 1. baggage delivery took allmost 20 minutes 2. problem with the setup box in the room which will trouble the next guest also if not taken care of
Dear Guest, Greetings from Vivanta, Bengaluru Residency Road! While we understand the unpleasant experience upon your arrival. We sincerely apologize for the inconveniences caused to you. It is our constant endeavour to ensure great stay experience for all our guests. Unfortunately, in this instance we were not able to meet our guest expectations. I do hope that in time you will give us the opportunity to restore your faith in Vivanta Bengaluru Residency Road as we assure you of our best of services and great stay experience in your next visit. Warm regards Sonali Prakashchandra General Manager
Dear Guest, Greetings from Vivanta, Bengaluru Residency Road! While we understand the unpleasant experience upon your arrival. We sincerely apologize for the inconveniences caused to you. It is our constant endeavour to ensure great stay … Show more
Reviewed: 31 July 2025 · Stayed in May 2025
Verified reviewLOCATION, STAFF AND CLEANLINESS
Dear Mr. Adil, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere care and in the spirit of the same; they often say that the reward for a job well done is the opportunity to do more . We immensely value your patronage and look forward to your continued support. Warm regards, Sonali Prakashchandra General Manager
Dear Mr. Adil, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere … Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewBreakfast was great! Staff were very cordial and helpful.
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewDuring my stay, my coat fell off while I was sleeping, and unfortunately, no action was taken. When I brought this to the attention of management, including the lobby manager and general manager, they failed to acknowledge our concerns. Furthermore, they responded dismissively, offering a 50% discount on lunch, which felt like an insult.
Dear Mr. Nijamuddin, Greetings from Vivanta Bengaluru, Residency Road! At the outset, I would like to thank you for taking the time out to share your feedback about your recent stay with us. While we understand the unpleasant experience during your stay, we sincerely apologize for the inconveniences caused to you and your guests. It is our constant endeavour to ensure great stay experience for all our guests. Unfortunately in this instance we have not met up to our guest expectations. Our Front office manager Mr. Pradeep have spoken to you and we are pleased to extend our special courtesies in your next stay with us. I do hope that in time you will give us the opportunity to make amends and restore your faith in Vivanta Bengaluru Residency Road. We look forward to welcome you back and we make sure we will strive "To leave no stone unturned" for the whole experience in your next visit. Warm regards Sonali Prakashchandra General Manager
Dear Mr. Nijamuddin, Greetings from Vivanta Bengaluru, Residency Road! At the outset, I would like to thank you for taking the time out to share your feedback about your recent stay with us. While we understand the unpleasant experience d… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGood very responsive staff
Just few things but dont wanna mention all goof. That’s minor
Dear Mr. Nikhil, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincere care and in the spirit of the same; they often say that the reward for a job well done is the opportunity to do more . We immensely value your patronage and look forward to your continued support. Warm regards, Sonali Prakashchandra General Manager
Dear Mr. Nikhil, Greetings from Vivanta Bengaluru, Residency Road! We thank you for your recent stay with us at Vivanta Bengaluru and for taking the time out to share the feedback. It is our endeavour to take care of our guests with sincer… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified review