Breakfast is very good. Cooperative staff. Location is excellent

Stayed in September 2025

Toilet has to improve for at least their 5 star level. I don't like the old style of old security force of the hotel. They have to improve the force.

I like the spacious room. We say, Old is Gold, and it is an old very old place but still South Park is better than most places like Hotel Biverah. Staffs are good but front office girls need more training to improve for a 5 star hotel.

Stayed in August 2025

Gym- Displays are not working on the equipment. The hotel is old. Some renovations are required.

Location,staff,good hospitality. I stayed for a week with family. Good breakfast options. The housekeeping guys were exceptionally good. I found one guy very sincere in his job

Stayed in August 2025

running hot water were not available and resolved the third day of my stay

Location,staff.

Stayed in August 2025

There was no ceiling fan in the room

Friendly staff and clean rooms. The complimentary breakfast was also nice

Stayed in August 2025

No hand held shower. Hair shampoo was not provided. Rooms looks from another era though well maintained.

Great place to stay within city centre and nearby restaurants. Room was spacious and comfortable. Wifi was great and so was the hot water.

Stayed in August 2025

Overall hygiene condition

Amazing staff

Stayed in July 2025

Too small lift

Value for money, accessible

Stayed in July 2025

Nothing much. Washrooms can be modernised bit more. Can concentrate to add more tasty food (rather than adding up number of dishes) on menu. Other than that all are well and good had a good pleasant stay.

Well maintained, well equipped and have professional staffs over all. Warm and welcoming attitude. Housekeeping and staffs serving for in-house orders are females, which gave a sense of security for a solo female traveller like me.

Stayed in June 2025

Entire staff was very courteous and very customer friendly. We enjoyed our stay at The South Park Hotel.

Stayed in June 2025

WE could not use a microwave and bring our own fruits. You should have banana also in the menu as fruits.

food and room were good.

Stayed in May 2025

The shower area in the room provided to us was very small.and water was spilling outside a d making the whole toilet wet. The Air Conditioning controls did not function properly.

The hotel room size is adequate. The staff is courteous.

Stayed in May 2025

Wish to mention few thigs that would enhance the functionality of the room. 1. The room lighting was not up to required level. It has to be enhanced 2. The plug points are not sufficient to operate Laptop/cell phone chargers. This could be enhanced 3. An additional towel could be placed at the entry door of toilet/bath to prevent slipping

Room was spacious, clean and comfortable clean linens were present. coffee/tea ingredients in the were sufficient. Toilet/bath was comfortable, clean and had sufficient toiletries. baggage storage et were sufficient. The reception staff were very polite & understanding. The other hospitality staff were very polite and service oriented. The location of the hotel is very comfortable with easy access to all important spots. Since it is in MG road it is easily approachable. The quality of food served was very good. In short it is higly recommended for safe & comfortable family stay.

Stayed in April 2025

I have eaten there 4 nights. You should not serve 2 or 3 nights the same dish. In my case, I like fish dishes. I missed some variety Other than this the food was tasty and good.

The four man at the entrance of the hotel are amazing. The were friendly and it was a joy to pass them entering the hotel. Staff was friendly and helpfull, they helped even witb some problems with my trainticket. Which I have appreciated.

Stayed in April 2025

The plug points didnt work so it was difficult to charge phones.

It is very easy to get to anywhere from the location. There was a decent selection of dishes for breakfast.

Stayed in April 2025

All in all a nice stay and big room. Only the shower facilities are a dated. Pool area was a bit disappointing. No sun beds or pool bar.

Stayed in April 2025

Absolutely nothing comes to mind

Each stay at this hotel offers a unique experience. This time, I required an early check-in, and the Front Office team, Athira and Riwash, did a phenomenal job accommodating my request. Throughout my stay, the rest of the Front Office team - Shali, Ankit, Shahina, and Devika - demonstrated exceptional customer care. Devika, in particular, with her captivating accent, left a lasting impression. The breakfast spread was outstanding, featuring many of my favorite items. The entire breakfast staff, under Binshad's leadership, provided exceptional service, offering warm welcomes and genuine smiles. I was assigned a comfortable room on the 5th floor with an excellent view. The hotel's location provides a unique experience as soon as you step outside. The hotel offers a perfect blend of amenities and experiences. I attribute the uniqueness of my stay to the hotel team's dedication and diverse cultural background. My rating reflects my positive experiences and interactions with them. I'm expecting my third visit soon.

Stayed in April 2025

This hotel needs serious help!! For a 5 star hotel, there are far too many issues! There are more than enough staff members, but they are not trained. My friends' shower was blocked, there was no warm water in both our rooms, so my friends were moved to another room.Only one plug worked in their new room and the mattress was very hard. These problems can be sorted out, and there are some excellent staff who is trying to steer the ship!

The rooms are spacious and well appointed. It's great to have a kettle in the room. The bathroom was great. Dining room and food was good. Spa and swimming pool was great!

Stayed in March 2025

Would suggest that to complete renovation fast as there is a sound during daytime

Good location responsive staff good food

Stayed in March 2025

The AC thermostat was not working ok. Had to call housekeeping for towels and soap. The electric sockets for phone chargers were not conveniently located. Only a maximum of 2 devices could be connected to the WiFi. The WiFi network was unsecured.

Clean room. Good buffet breakfast included in price.

Stayed in February 2025

all the three we liked, dinner buffet can be improved

Stayed in January 2025

Maybe the electric power points require a check up

Good location and the rooms are well maintained

Stayed in February 2025

The location and prompt service

Stayed in February 2025

Breakfast is average and really needs to be overhauled and staff were inconsistent in service.

The location is good and central. Most facilities are within walking distance. Pool was good.

Stayed in January 2025