The room had lot of mosquito it was a major discomfort I faced remaining all good

Stayed in July 2025

Comfortable to stay

Stayed in July 2025

I need to say so many things... 1) Not clean, pictures shown in the booking.com site are completely wrong. 2) Hot water is available only when you throw out 60 litres of water, It's a big joke as we always say save water. 3) In the booking site they will mention Late check In availability as an offer, If you request for early check In or Late Check out, it is chargeable. Not at all understand what the benefit of the customer is with late check-in. 4) Most of the time power failure, Due to these issues the lift is not working. 5) If you book the room through booking.com even if you select a room with last minute cancellation, From Fab hotel management send a payment link to pay advance.

Staff at reception ( Mr.Sathish) were nice and polite.

Stayed in July 2025

nothing

Well maintained hotel

Stayed in July 2025

Did not like anything. The hotel seemed very unsafe. The first room had no way to lock from the inside. I asked to switch rooms and the other room they showed smelled of cigarette smoke. We are non smokers and had a headache and no sleep due to this. The facility was dark and dingy. Avoid at all cost

Breakfast was good

Stayed in June 2025

Location bit tough to explain

Cleanliness

Stayed in June 2025

Absolutely the Worst Hotel Experience Ever – Complete Scam & Zero Responsibility from Staff! I had one of the worst hotel experiences of my life at FabHotel Prime Royal Castle. I initially booked through Booking.com, but was contacted directly by someone claiming to be from the hotel, who insisted I cancel my original booking and rebook directly with them for a “better deal.” Big mistake. Upon arriving at midnight, tired after travel, we were asked for ID and verification, which we provided. Suddenly, they quoted a price much higher than the agreed amount, and the person who facilitated the direct booking completely stopped responding. The partial amount I had already paid was not acknowledged, and the staff had the audacity to say they couldn’t help and just stood there blankly with zero accountability. When I asked for an explanation, all they did was hand over a helpline number that never worked. Their promise of “a callback in 10 minutes” was a total lie – no one ever called back. We were left stranded at midnight, without a place to stay, with no transport options, and were forced to scramble to another hotel at our own cost and effort. This place is a fraud, with highly unprofessional staff, and a completely unreliable booking process. I was cheated, misled, and treated with utter disregard, especially during the night when support is most needed. If you value your time, money, and safety – DO NOT BOOK THIS HOTEL, not through Booking.com, not directly, not at all. Avoid at all costs. One star is too generous.

Absolutely the Worst Hotel Experience Ever – Complete Scam & Zero Responsibility from Staff! I had one of the worst hotel experiences of my life at FabHotel Prime Royal Castle. I initially booked through Booking.com, but was contacted directly by someone claiming to be from the hotel, who insisted I cancel my original booking and rebook directly with them for a “better deal.” Big mistake. Upon arriving at midnight, tired after travel, we were asked for ID and verification, which we provided. Suddenly, they quoted a price much higher than the agreed amount, and the person who facilitated the direct booking completely stopped responding. The partial amount I had already paid was not acknowledged, and the staff had the audacity to say they couldn’t help and just stood there blankly with zero accountability. When I asked for an explanation, all they did was hand over a helpline number that never worked. Their promise of “a callback in 10 minutes” was a total lie – no one ever called back. We were left stranded at midnight, without a place to stay, with no transport options, and were forced to scramble to another hotel at our own cost and effort. This place is a fraud, with highly unprofessional staff, and a completely unreliable booking process. I was cheated, misled, and treated with utter disregard, especially during the night when support is most needed. If you value your time, money, and safety – DO NOT BOOK THIS HOTEL, not through Booking.com, not directly, not at all. Avoid at all costs. One star is too generous.

Stayed in June 2025

Good hospitality

Stayed in June 2025

Comfortable to stay

Stayed in May 2025

Comfortable to stay

Stayed in May 2025

Rooms were good property located at centre of the city

Stayed in May 2025

Rooms were clean and comfortable parking was available

Stayed in April 2025

Rooms were neat and clean, staff are polite

Stayed in April 2025

Comfortable to stay

Stayed in April 2025

The down part was that I got the booking confirmed, but the payment was supposed to happen when I got there. I wrote to them that I will come by that time and pay then, but still the hotel was sold out by the time I got there and I had to start to search for a new place to stay.

Stayed in April 2025

All good

Breakfast awesome

Stayed in February 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in February 2025