The fact that the hotel was only accepting to provide taxi from the hotel and the taxi wasn’t a hotel branded one so it seemed as if they had ordered a cab at a lower cost and I ended up paying double the amount as I didn’t have Ola or Uber Concienge should assist in getting that option.

The breakfast was much better than the last time although it would have been good to include an Omlette station. I liked the location and I think all in all it was a good experience.

Stayed in August 2025

The hotel lacks advertisement and marketing. This hotel should be buzzing with lots of guests. Despite the hotel situated in a happening and lively area, good accommodation, excellent menu, there are only few guests there. Infact I have come to know about this hotel while travelling to the mall. Otherwise there's no way I could have known

Hotel integrated with Express Avenue mall. Pure veg hotel and a decent breakfast menu Comfortable room, clean bathroom Value for money

Stayed in August 2025

Pure vegetarian hotel. No iron in each room. Iron they provide on request and is limited.

Hotel is linked to a decent mall and hence shopping, dining and entertainment is sorted. Metro station is about 10 to 12 mins walk. Hotel staff is amazing and very helpful Gopi, Jiveta, Satish and Nishit from the front desk helped us always Krishna in the breakfast restaurant was prompt in his service Overall a good hotel. Will stay again on my next visit.

Stayed in July 2025

Hallway carpeting was extremely dated and musty. Needs to be replaced.

Stayed in May 2025

The hotel is located in close proximity to Anna salai, metro station and many malls.

Stayed in April 2025

Breakfast, Facility

The location

Stayed in May 2025

Nice

Stayed in April 2025

The bathroom door could not be locked. Toilet rolls provided were not enough but after we mentioned it to room service, they made sure that we had enough.

Vegetarian food for breakfast was good. But it would be good if you could also include eggs (boiled or Omelette) in your breakfast menu.

Stayed in April 2025

The location is great and rooms were clean. The fridge was not working and was stinking. The reception staff is ill informed and not very accommodating. Had to talk to the manager directly to get things sorted.

Stayed in March 2025

It clearly was a 'good' hotel when it was built, but clearly has been neglected over the years, with nothing being repaired or updated. The bathroom would flood after just one shower. There was a cockroach in the toilet. The doors to the bathroom would not close. The TV had a line down it. The reception staff were terrible and unfriendly. Breakfast started later than advertised. All in all, a run down mismanaged hotel.

The beds were comfortable, and it was close to a western style accommodation. Its location attached to a mall gave great food and drink options. Wifi okay for basic calls, 30 ish MB/s.

Stayed in February 2025

Reception staff (young woman) was rude & a little arrogant when I asked for wi-fi details - she insisted she'd given them to me "in the morning". I checked in the night before! Lose the attitude. I was asked to pay in full at check-in for the two nights I booked without even having a chance to use the hotel: I'm a very experienced traveller & it is customary to process the payment at check out, once the service has been provided. The room access cards (also for the lift) need to be fixed: even the staff members had to swipe them a few times before the doors opened. It is very frustrating to stand in the lift or at the room door swiping several times. My friends & I have used them in hotels all over the world for years & if they are maintained properly, work very well. Bedroom floor could be a little cleaner - there was a tissue on the floor next to the bed when I first arrived. Under the bed needs attention.

Breakfast was very good, lots of variety & tasty. Location was excellent.

Stayed in March 2025

Poor maintenence

Location

Stayed in February 2025

However, the chairs in the room had stains so I didn't want to sit on them.

The check-in experience was just alright, the receiptionist didn't seem too welcoming. The only good thing here is that it's directly connected to the Express Avenue Mall. The spread for breakfast was also average, however, there is fresh dosa station available. The room is pretty clean overall.

Stayed in February 2025

Short guy in reception,with a mousetache, very antipatic.

Everything.

Stayed in February 2025

Had some issues with the front desk/ reception We asked if we could book a room for one more night as our flight was at 3 am and checkout is at noon. The first person we asked kept saying he will see and get back to us but never did. The second person we asked said the hotel was fully booked that day. Sensing something fishy (because of how dismissive they had both been), I checked online and found 4 rooms available for that day. I went ahead and booked it by myself. No explanations nor any apologies were ever given - just a noncommittal "mmm" when we asked. We were even made to move all our luggage between rooms because of " wifi reparations ". Honestly ,I don't know if they actually had repairs to do. It mostly felt like petty revenge for saying we didn't appreciate being lied to. A friendly smile , an apology and/or an explanation goes a long way in solving issues and avoiding bad reviews. Without this sour end to our stay, I otherwise honestly would have given this hotel 10/10 and would have stayed there each time I needed to be in Chennai. Okay 9/10 - half the machines in the gym don't work.

Very good food - Had the best lunches / dinners there. Clean Rooms Excluding reception, the rest of the staff are all friendly , professional and very helpful. It is annexed to EA Mall, which is very practical

Stayed in February 2025

I have stayed at this hotel a couple of times before this visit. Chose it for its proximity to the Mall. Comfortable in many ways and it was up to my expectations.

Stayed in February 2025

The location is good. But the breakfast spread is minimalist compared to the price we pay. IBIS has a better spread. Further no supervision about toile and room cleaning. My sink was clogged and it was horrible to see some hair stuck in the sink. Towels are old. The floor mopping is not up to date. Walls and corners of the toilet and bathroom set up not polished with even powder like VIM. It is a pity that less attention given to such hygienic considerations. General cleaning ok. But for the rate we pay it is substandard maintained. Staff was very good and kind.

Ther

Stayed in February 2025

Staff should be more organised, they have me a room key and when I opened it I saw someone was already there, later the staff apologised and gave me another key, I felt bad.

Location, bigger rooms and better facilities

Stayed in February 2025

All staff are good except Gopi who works as receptionist, this one guy need training to smile at guest, he is spoiler of rest of the staff there, basically the management need to teach all staff to greet and smile better

Location and above Mall, rooms are clean

Stayed in January 2025

stirict adherence for check out at 11 am is cumbersome They do not consider the late check in but want instant check out at 11 am the next day

we had a comfortable stay

Stayed in December 2024

Breakfast was limited to veg and indian dish.

Close location to the shopping mall and most of the staffs were nice.

Stayed in November 2024

Facilities need refurbishing-rusty locks, worn out tile/ floor.

Breakfast was excellent! We loved the service as well during breakfast, one of my favourite staff during breakfast was Krishna, he was always so helpful and had a smile on his face, always! Room's toilet/ bathroom was a little disappointing, because on the first day, I was locked from the inside of the bathroom, because the lock was rusty and I couldn't unlock it, and had to wait (standing) in the shower for half an hour before they came to my rescue. Otherwise, it was okay, in terms of the facility, but the facilities are a little old and needs refurbishing, in my opinion. The staff overall were very friendly, helpful, and we enjoyed our 8 days-7 nights stay at E-Hotel, and would definitely consider staying there again, since the location is strategic, direct access to Express Avenue Mall! We had lots of fun shopping in the mall EVERYDAY! Overall, I'd rate this property 8 out of 10!

Stayed in November 2024

Its veg. Overall good but can do better

Location os very good with the mall nearby

Stayed in October 2024

We knew it was Hindu Vegetarian so we knew there was no meat or eggs. Everything else was fine.

Stayed in October 2024