Reviews of HOTEL AJMER SHERATON

Of course this isn't a real Sheraton. Good sized clean room lo located close to thd station. Reception kindly let me extend my check out time as my train was heavily delayed. Roof terrace is very pleasant.

I found the bed rather hard and unfortunately there was no hot water in the evening or the following morning. The AC failed during the night but the ceiling fan was sufficient to keep the room reasonably cool.

Staff was very co-operative, humble and polite. Room was decent in line with my expectations. Would recommend it definitely.

Early checking charges was charged, my full advance payment was offsetted. I was OK with the extra charge provided it was informed to me earlier. I did informed the hotel prehand I will reach early then the usual check in time and the request was accepted verbally on phone but never received a email confirmation. Also, while making the payment at the checkout I was given a UPI scanner on a mobile for some individual which I refused. So I was told to make the payment using the hotel UPI scanner which was displayed on the hotel reception. I find this suspicious, my assessment is my advance payment was pocketed by someone in the pretext of early checkin charges. Also, there is no mention of both of it on the hotel invoice.

Nothing very disrespectful reception staff

When the booking was made it showed breakfast n when we were there ,the staff named Dharmender said it does not show in system & when I spoke about it been shown to me while booking over a call , they asked my family to come fr breakfast n very disrespectfully they stopped my family from having breakfast while calling them . And when asked suddenly this man who I don’t know except for conversation on the call, shows a paper to me saying it doesn’t have breakfast included ! While u was baffled to 1st understand what just happened ! He didn’t introduce himself ,did not acknowledge with basic decent having senior citizens & kept his point saying it is not added and I have make sure u know ! Later I showed them how it shows while booking and then he states we have removed the option and do not provide the option to add breakfast ! This kind of double standards is what they deliver ! Please opt for better places which need chance to he R good reviews for good services

Good breakfast. centrally located

parking

Hospitality

Very clean rooms and very courteous staff . We were pleasantly surprised to get a call when we got off the train , giving us precise instructions to get to the hotel. The restaurant offers good food.

Location of the hotel . The hotel is in a very busy and noisy part of the city, however once we are inside it is very nice.

Staff very helpful and accommodating

The hotel room was very comfortable although air conditioning unit was not working properly. Using the ceiling fan was fine as it was winter. The hotel is close to the railway station which was helpful. I had a wonderful sleep 😃

wifi connection and password, and a menu of the rooftop garden restaurant should be available in the room as a convenience to guests.

Property is well maintained and staff is professional...I travelled with family to ajmer first time face no inconvenience also it is near to dargah shareef best option for zayreens ....cleanliness is also good 👍

Nothing perfect in everyway

Nothing

Location . It is NOT a Sheraton property.

1. Kind staff 2. Location near Ajmer station and Mittal mall

1. The room and bathroom had a strong, unpleasant odour.

Nothing

The hotel is extremely dirty and poorly managed. The staff are terrible"

Mr. Himanshu, GM was very kind, helpful and considerate during our stay. The staff were courteous and polite and always quick at service. The restaurant food quality and taste is very good and hygienic. The provided parking facility is safe. Dargah is 10 min walking distance form this property.

Located close to Dargah Sharief

Small rooms and property pictures on website are misleading.

Very basic, restaurant at roof top was decent

Not very clean, one of the bathroom had very small wash basins. No hangers, no parking in front of the hotel.

The beautiful and clean environment. Appropriately placed hotel

Narrow Entrance

This is a nice place close to the railway station and also to the Ajmer Sharif Dargah. The staff is fine though I would suggest not to take their advise with regards to visiting the Dargah or pushkar. The reception informed us that at Pushkar there was Aarti at 7pm which was visible from all the ghats. To see this we went to pushkar for the second time on the second day but found out there was a very small Aarti which was barely visible from the ghats. My suggestion, definitely stay at the hotel since it is a nice convenient place but make your own research while planning the sightseeing and not rely on the advise of the reception.Ajmer was one of stops during our 22 day road trip from Mangalore and to be honest I had no major expectation from Ajmer and hence had not made any specific research of my own. Well, learnt my lesson