Opiniones del Brown Lighthouse Tel Aviv, a member of Brown Hotels

Dear Juan Carlos, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. We are saddened to read that we fell short with your service expectation. Our team is constantly working to provide clean, comfortable, friendly and professional accommodation to all of our guest and are saddened to read that this was not the case during your stay. These events have been forwarded to our heads of departments for further attention and immediate action in area that need it. Your feedback will aid us in our efforts to improve and maintain the service we aim to provide. We hope you will give us another chance to host you in the future. Kind Regards, Deetsah-Guest Relations Team

Dear Juan Carlos, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. We are saddened to read that we fell short with your service expectation. Our team is constantly working to provide clean, comfortable, friendly and profes… Mostrar más

Dear Lidia, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. We are pleased to read that you had a wonderful experience with us. Our team is constantly working to ensure each guest has a memorable experience with us. It is so rewarding to see that our efforts did not go unnoticed. Thank you for sharing your experienced with us looking forward to welcoming you back in the future. Kind Regards, Deetsah-Guest Relations Team

Dear Lidia, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. We are pleased to read that you had a wonderful experience with us. Our team is constantly working to ensure each guest has a memorable experience with us. It is … Mostrar más

Dear Raul, Thank you for taking time to provide both positive and constructive feedback surrounding your stay at the Lighthouse Tel-Aviv Hotel. We are constantly working to update and maintain our service level so all comments are helpful. Your comments have been highlighted to our team and heads of department for immediate action. We are pleased that bed was comfortable and to your liking. We hope you will give us another opportunity to host you in the future for a flawless experience. Kind Regards, Deetsah-Guest Relations Team

Dear Raul, Thank you for taking time to provide both positive and constructive feedback surrounding your stay at the Lighthouse Tel-Aviv Hotel. We are constantly working to update and maintain our service level so all comments are helpful.… Mostrar más

Dear Marta, Thank you for sharing your experience from your stay at the Lighthouse Tel-Aviv Hotel. We are committed to providing the highest quality of service to our guests. We apologize for the inconvenienced you faced due to the road construction surrounding the hotel. The hotel has updated its profile on booking.com and informing our guests about works that are being done and offering an alternative address for those coming with a private vehicle and taxies. It is pleasing to read that the hotel's decorations was to your liking. We appreciate hearing from you and hope for another opportunity to host in the future. Kind Regards, Deetsah-Guest Relations Team

Dear Marta, Thank you for sharing your experience from your stay at the Lighthouse Tel-Aviv Hotel. We are committed to providing the highest quality of service to our guests. We apologize for the inconvenienced you faced due to the road co… Mostrar más

Dear Cecilia, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. On behalf of our team and management let extend our deepest apologies for issues you've faced with our team. We are highly committed to providing the highest quality and consistent service to all of our guests. These events have been raised and addressed with management. In regards to the coffee kits no we do not offer coffee kits rooms but we room service with a beverage menu and a bar on the 5th floor where can purchase drinks of all types. We will definitely forward your suggestion for a coffee station for further review of the hotel's management. We appreciate you for mentioning our exceptional breakfast and prime location. We hope for another to welcome your back in the future. Kind Regards, Deetsah-Guest Relations Team

Dear Cecilia, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. On behalf of our team and management let extend our deepest apologies for issues you've faced with our team. We are highly committed to providing the highe… Mostrar más

Dear Juanjo, We are happy to read that you enjoyed your self to the fullest especially at our breakfast . A lot of resources and efforts are put in the place to ensure exceptional experience for all of our guests. We are happy to see that all that hard work paid off. Thank you for sharing your experience with us. We look forward in welcoming you back to the Lighthouse Tel-Aviv in the future. Kind Regards, Deetsah-Guest Relations Team

Dear Juanjo, We are happy to read that you enjoyed your self to the fullest especially at our breakfast . A lot of resources and efforts are put in the place to ensure exceptional experience for all of our guests. We are happy to see that… Mostrar más

Dear Patricia, Thank you for taking time to share your experience surrounding your with us, which offers us chance for improvement in our service areas. We are highly committed in providing the best quality of service to all of our guest. Please accept our sincere apologies for the inconvenience you faced during your stay due to construction works that is taking place on the road surrounding the hotel. Sadly, all the hotel's that are on the Ben-Yehuda strip are highly effected by the road renovations. As a hotel a lot efforts are put in to make sure that our guest are not effected by the noise. Unfortunately, we are not able to predict when or where the construction work will take place. We have updated the hotel information concerning the construction works. Thank you for mentioning our breakfast and prime location. We hope you will offer the Lighthouse another chance to host in the future. Warm Regards, Deetsah-Guest Relations Team

Dear Patricia, Thank you for taking time to share your experience surrounding your with us, which offers us chance for improvement in our service areas. We are highly committed in providing the best quality of service to all of our guest. … Mostrar más

Dear Jose Pescador, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. We are so excited to read your review concerning you stay with us. It looks like you had great time with us. We are constantly working to ensure our guest feel at home while staying with us. It is so rewarding to know that effort did not go unnoticed. We can not wait to welcome you back for more experiences. Kind Regards, Deetsah-Guest Relations Team

Dear Jose Pescador, Thank you for choosing to stay at the Lighthouse Tel-Aviv Hotel. We are so excited to read your review concerning you stay with us. It looks like you had great time with us. We are constantly working to ensure our guest… Mostrar más

Dear Francisco, Thank you for sharing your recent stay at the Lighthouse Tel-Aviv hotel. We are pleased to read that you had a pleasant stay with us, We strive to provide each guest with a memorable experience . It brings us joy to know we were able provide you with a good experience. Many thanks for mentioning our breakfast a lot of resources are put into the breakfast to ensure our guest enjoy it. We hope you enjoyed your visit to Israel and pray to welcome you back soon. Kind Regards, Deetsah Guest Relations Team

Dear Francisco, Thank you for sharing your recent stay at the Lighthouse Tel-Aviv hotel. We are pleased to read that you had a pleasant stay with us, We strive to provide each guest with a memorable experience . It brings us joy to know w… Mostrar más

Dear Gaston, Thank you for taking to time to review your recent stay at the Lighthouse Tel-Aviv hotel. We appreciate your constructive feedback, so on behalf of our team and management please accept our extended apologies for the shortfalls you have experienced during your visit with us. Your feedback will assist us to achieve the service level we aim to provide for all of our guest. We hope for a second chance to welcome you back to the Lighthouse Tel-Aviv hotel. Warm Regards, Guest Relations Team Lighthouse Tel-Aviv hotel

Dear Gaston, Thank you for taking to time to review your recent stay at the Lighthouse Tel-Aviv hotel. We appreciate your constructive feedback, so on behalf of our team and management please accept our extended apologies for the shortfall… Mostrar más

Dear Raquel, Thank you so much for taking the time to share your review. We strive to provide clean, comfortable, and friendly accommodations for all of our guests. The comments you gave us will assist us in our efforts to improve and grow. We apologize that the standards we wish to provide were not fully fulfilled during your last visit. Kind regards, Ola Ogbah | Guest Relations Manager Lighthouse Hotel

Dear Raquel, Thank you so much for taking the time to share your review. We strive to provide clean, comfortable, and friendly accommodations for all of our guests. The comments you gave us will assist us in our efforts to improve and grow… Mostrar más

Dear Daniel, Thank you for your review. It is guests like you who give us the boost we need to continue our journey to provide the quality service we wish to give. The hotel team and I appreciate your kind words. We can't wait to host you again, Maya | Guest Relations Lighthouse Hotel

Dear Daniel, Thank you for your review. It is guests like you who give us the boost we need to continue our journey to provide the quality service we wish to give. The hotel team and I appreciate your kind words. We can't wait to h… Mostrar más