Excellent location, wonderful hotel with a fantastic breakfast and very helpful staff. The hotel facilities are very good.

Stayed in August 2025

The laundry is a service only available on certain hours instead of having a laundry room, it feels like an unnecessary over complication and uncomfortable, also the gym is operated by a separate company and their staff is rude and unfriendly, I need to clarify that the gym staff is unfriendly, not the hotel staff

The location and luxury, the place is incredibly clean and well kept, the breakfast was probably the best I ever had in Haifa and the region, the staff is nice and helpful and the hotel has almost every amenity you'd want to find including but not limited to a bar working till the late night offering drinks and food

Stayed in June 2025

none

friendly staff, clean room and very good breakfast

Stayed in May 2025

The first rooms that were given were very small and no view , and one of them had a bad smell. My room was not prepared for the third bed as requested and the room was too small for another bed. Then after i requested to change the rooms they gave us two good rooms and were clean. Another thing that was not really good is that they let us pay for the car parking and said they dont cover parkings. Later i new from the Dan center is that they were supposed to cover the parking. (Very improtant.!!)

Stayed in April 2025

I had to wait for my room too long

I like hotel location and I find stay to be value for money

Stayed in March 2025

The heating wasn't working which we weren't told about so we kept trying to use the AC on warm and making the room colder - when we called reception they told us the heating was broken and sent a radiator, but it would have been useful to know that. The windows aren't great and the wind/storm was bad one night and kept me awake whistling and banging through the gaps.

Location is amazing, view is incredible. The lobby bar is lovely. We didn't have the breakfast this time.

Stayed in March 2025

Location, view, comfort

Stayed in January 2025

Gym opened late on Saturday. Elevator to gym not working on Sunday. Room cleaning needs more attention to detail such as replacement of teas etc

Central, good view, good service, facilities

Stayed in January 2025

Good location and very nice staff

Stayed in December 2024

This place was great. The service was excellent. The location was great, right off the main street of Haifa, where there are many restaurants, and the station of the carmelit (the underground train) The view from the room was breathtaking. We saw the Ba'hai Garden. The German Colony and the entire Port of Haifa from the window.

Stayed in December 2024

The location is very central in Haifa, very easy to use the bus or the train

Stayed in July 2024

That we had to go....

Great location, excellent rooms, hotel staff very kind and helpful.

Stayed in August 2024

Swimming poo

Stayed in August 2024

Uncomfortable bed Mixed staff - some were helpful, others - rude and dismissive. Inconsistent quality of service. The room was a bit dusty and not completely clean

Location is great Very good breakfast Some of the staff was nice (some were the opposite) Nice view Nice pool

Stayed in July 2024

The entrance to the parking from the main road was close I guess because of the Shbatt. The window was sealed by some black tape ...that blocked the curtain to move...

The facility is nice and clean .

Stayed in July 2024

very nice stay, the staff is very friendly, the hotel is in a very good location. we'll come back for sure :)

Stayed in May 2024

The day of checkout , despite i am leaving , i expected in the morning the housekeeping will change the towels so that i can take a bath , and i put the sign that show my need ,but nothing happened

The staff in the dining room were polite.

Stayed in May 2024

Organization and rude guests

Location and staff

Stayed in October 2023

This Dan hotel is older and needs a lot of upgrades and replacements. Everywhere you look, you can tell the place is rundown. You pay for the Dan quality and service but this Dan hotel does not live up to what you expect of the Dan chain.

The included breakfast lived up to expectations with tons of variety and options for my kids and myself. The pool was clean and well-run. The hotel generally is well-kept and clean. The staff were very helpful and nice. A great place to bring the family.

Stayed in August 2023

Room cleaning could be a bit better, bed was ok, but not great

Nice location, great view, good breakfast, good staff.

Stayed in August 2023

It is an old fashioned hotel Experience for what you get

Location Clean Nice staff

Stayed in July 2023

Only European type sockets in room, there are multi types sockets now in many international hotel.

Very professional and efficient receptionist. Need to give special thanks to the bar tender and he even warmed bread for me as I arrived very late and no restraunt and room service. I checked if I can get some salty bread for my stomach. So good location to have a nice view.

Stayed in July 2023

Extra bed for children not comfortable. Need fridge in the room. Curtains are not clean and tear.

Service and location.

Stayed in July 2023

The room service is bad 👎

The place is good

Stayed in July 2023