The sraff were excellent, hotel very very clean,location was perfect, I highly recommend this hotel and I will be staying in the future,thanks again to all the staff our stay was made so comfortable

Stayed in August 2025

We stayed in the townhouse. Rooms are very modern. Electric fire was stunning! Bathrooms are very nice! Complementary snacks and drinks! Would recommend and would stay again!

Stayed in August 2025

-

This was a great place to stay, the check-in was a smooth process. The parking was ideally placed and secure. The room we had was excellent with a view of the mountains. Short walk to the centre but this wasn't an issue for us. Breakfast was great. Very friendly helpful staff.

Stayed in August 2025

Stains on the carpet in the room, window needs cleaning from the outside

Stayed in July 2025

Everything Amazing location Decor and standards ✨️ Comfy beds

Stayed in August 2025

We had a beautiful stay! Very accessible to local sites, staff were great and parking was very easy.

Stayed in August 2025

The only minor issue was when we inquired about shuttle buses to Muckross and a bus to Cahersiveen; the receptionist lacked information and didn’t offer to look into it further.

Our stay at Randles Hotel in Killarney was truly enjoyable, and it’s now our go-to choice for future visits. The location is perfect, just a five-minute walk from the town centre. The hotel, housed in a beautiful period building, is clean and well-maintained. However, the decor feels a bit confused, with modern IKEA-style elements that detract from the authentic charm of the historic structure. We were upgraded to a suite, which was a lovely gesture from the staff. The room was comfortable and spotless. Breakfast was outstanding (10/10) and Margaret’s warm, local hospitality added an authentic Irish feel. Overall, Randles Hotel offered a wonderful stay, and we look forward to returning.

Stayed in August 2025

Very tight underground car park with limited spaces, often became full and a staff member double parked blocking us in one morning

Great location Very spacious room and bathroom Exceptionally clean Friendly staff

Stayed in August 2025

No AC in the rooms!!!!!! We arrived after our long trip to an overheated room. The staff at reception was nice and provided additional fans but these did not help too much. The hotel itself has AC in the restaurant, breakfast and hallways. With temperatures being higher during the summer months in Ireland perhaps the hotel management should consider providing AC in the rooms also. I am not sure if the rooms at higher floors are also so hot. Our room was at -1 level the 600 series at was very hot. To make it worse, due to security, the window did not open more than a couple of inches. The hallway of the room is painted in an extremely dark color making it difficult to see anything without turning the light on. It felt like we are somewhere underground.

The patio, bar and restaurant is welcoming and really comfortable. Rooms are also comfortable. Bar and restaurant staff is great. Cleaning staff also great. We met Justin, at reception, after our check in earlier with a different receptionist. Justin is great and helpful. He really goes out of his way to help in any way he can. Justin recommended us a great tour of the ting of Kerry. All in all a very nice stay.

Stayed in August 2025

nothing all was great

it was a lovely relaxed stay food lovely and staff so friendly

Stayed in August 2025

Rooms need to be updated. No air conditioning which was unexpected.

Nice property. Excellent front desk associates. Nice lobby bar. A short walk to a number of restaurants.

Stayed in August 2025

Everything was great - one thing I would say is that they didn’t have enough fans so we had no AC or fan in our room. It wasn’t too bad but didn’t get a bit warm at some stages

Amazing staff, very comfortable and felt quite luxurious. Would like to highlight the staff once again as they were great in organising some drinks after a special event!

Stayed in August 2025

Freezing cold room, couldn’t adjust AC, had to call for help which took some time to arrive

Very nice room, quiet neighbourhood

Stayed in August 2025

The water in the shower was tepid and I expected it to be hotter.

The bed was very comfortable and the hotel was quiet and in pristine condition.

Stayed in August 2025

Nothing

Beautifully decorated and very comfortable bed. Very good breakfast and attentive staff. Very quiet at night so had an amazing sleep. Would definitely stay again

Stayed in August 2025

Nope

Everything! Amazing location & great rooms

Stayed in August 2025

Clean and modern. Very convenient to town excellent location

Stayed in August 2025

Good breakfast selection

Stayed in August 2025

Charming country-style hotel. Comfortable and spotless.

Stayed in August 2025

No complaints

Great location, very friendly, helpful staff and great standards throughout. Breakfast catered for all, and set you up for the day. We also eat in the restaurant and used the bar facilities they also proved to be excellent.

Stayed in August 2025

That we only booked two nights! Lol. There was NOTHING we would change.

This place was PERFECT!! And I mean, PERFECT!! We booked a townhouse room and if you don’t mind a 4 minute walk to the main building, you will love it as well!!! Newly opened/renovated and they knocked it out of the park!! Drinks were delish! Staff was beyond attentive. And then there is Justin Tuason at the front desk!! He is so polite and friendly and knows everything and I mean EVERYTHING about Killarney. We forgot to make reservations for dinner, no problem, Justin grabs the phone and calls the manager. Table for two! Booked! If you’re old enough to have seen Pretty Woman, the hotel manager from the Regent Beverly Hills… Justin puts him to shame!!! Justin, you made the stay a 10,000/10!! We will be back and we will stay much longer than two days. Hopefully at Christmas because apparently Killarney CRUSHES Christmas!!!

Stayed in August 2025

The bar appeared understaffed and the staff appeared undertrained. While the young man working the bar had exceptional customer service skills, we did find it took him quite a while to prepare our cocktails and he was reading instructions, he was the only one in the bar and was only sent there when we asked if the bar was open. Granted this was during the day. Some of the mod-cons in the hotel are not up to the standard one would expect at a 4 star hotel, the display fireplace in our room had a remote control that was not functional, it could be turned on manually but it wasnt clear how to do so until we received instruction from staff. The bath appeared to have a jacuzzi jet system but it was also unclear how this functioned. The spa and pool are permanently closed which was very disappointing and overall there are just a few things that fall short when a person is expecting a 4 star experience.

Reception staff were very helpful, the decor was extravagant and the rooms were luxurious and well fitted. The building still retains its victorian grandeur even with added mod-cons. Our room was upgraded. The view of Killarney National Park and the McGillicuddy Reeks from the rooms at the front of the hotel is absolutely spectacular and the location is very central to Killarney town.

Stayed in August 2025

The breakfast buffet was a bit disappointing forr red the price, but all else was fantastic.

Rooms weee lovely, clean and well appointed. The indoor and outdoor restaurant/lounge areas were nice and the meal and bar offerings were very good. Service was great too.

Stayed in August 2025

The townhouses are NOT right behind the hotel as we thought. They are about 3 to 4 blocks away. We dropped our luggage early in the morning for them to store, and had to haul our luggage those four blocks to the townhouse. No offer of taking the luggage over for us, which they said was a miscommunication with the morning staff person. Needless to say we were not happy as we were walking our luggage further and further and further to find the townhouse. When we arrived in our room, the air conditioning was stuck on, (thermostat did not work) and it became very very cold in there. Same with our daughter‘s room. Justin came to attempt to fix it for us and couldn’t have been nicer. And thank goodness this happened, as we discovered the front desk forgot to give us keys to get into the outer door of the townhouse. We would not have known that and would’ve come back later on in the evening and not been able to get in. By the way-€100 fee for losing your key- unheard of!! Electronics and USB panel next to the beds did not work, and the bed was stiff. Lots of glitches for them to work out yet!

Townhouses were newly remodeled. Beautifully decorated. Lots of high tech luxuries. Very clean. Walkable to town.

Stayed in August 2025