Reviews of Mount Errigal Hotel, Conference & Leisure Centre 4 stars

We contacted the hotel the day before arriving to request not to be in a room located close to the wedding reception taking place. I asked when checking in if we had been allocated a room away from any noise but the receptionist didn't know as she was relatively new. When we returned to the room just after midnight we found out that we were over the wedding reception on the third floor. The music was very loud until after 2 a.m. The checkout time is 12 o clock. At 11.30 there was a knock on the door and it was immediately opened before anyone could say anything. This was despite the fact that there was a do-not-disturb sign on the door. The gentleman from housekeeping said that the room was marked as 'checked out' on the system. When I asked why he walked past the do-not-disturb sign he said it was a problem with reception and not his fault. When I mentioned this at check out the reception desk had no reason or response, they could not explain how the room was marked as checked out. The room itself was shabby and in need of refurbishment. The lobby area was closed off as it was under renovation. On at least 3 of the last 5 stays in Mount Errigal there has been renovations ongoing. This might make you think that the hotel is in excellent condition but this is not the case as per the state of the rooms etc. Renovations appear to take place long after they are due. Anytime there are renovations taking place the price of the room is unaffected. It took over 20 minutes to get checked in as there was only one person on reception who was dealing with someone who was checking in but also wanted to book another room in the hotel and the process took a while. I would never stay in the hotel on a Friday or Saturday night unless I was going to a wedding/function. On Saturday night the main bar was closed at 12.15 when we wanted a drink so we were directed to the residents bar which was full of wedding guests and empty tables hadn't been cleared in hours.

Good breakfast, no waits, plenty of food items (though fresh fruit would be nice to have). Dinner options at the bar were good. plenty of parking.

I initially got given a room where the window was blocked by a wall half a meter away, so there was no proper direct sunlight making the room feel like a cell. Fortunately, the receptionist agreed that this was no good and swapped the room on request.

The bed was too small and I wouldn’t class it as a double

Bed was comfortable and desk staff friendly

Room very dated and old, corridors dated and carpets stained Needs an update

Easy to access, good location, comfortable and good food

Reception staff were great and friendly. Restaurant however was slow service for evening dinner. Would take your food order and didn’t ask us if we wanted a drink. Food was quick coming but you were left waiting for taking orders and if you did order drinks. Bare in mind this is during the week and not too busy. People beside us that came in left again as didn’t get attended to while we got a meal and staff still didn’t notice until collected their menus. This did seem a bit better on night 2.

Lovely staff, great bar food

Could do with a few more bar staff when it’s busy

Receptionist was really helpful & friendly - in actual fact all the staff were really nice Beds were comfortable Food was lovely and the restaurant surroundings was really nice

The room that I stayed in was very old, especially the bathroom There was 3 pubic hairs in the shower tray The Shaver Socket was coming off the wall The toilet paper holder was coming off the wall The whole bathroom was tired and dated The duvet cover was actually on inside out We had lunch the next day there and we had to return a cup and a few knives as they were dirty

The bar was really lovely and so were the staff - 10 out of 10 for these two aspects of our stay.

The bedroom was poor. In dire need of a makeover. I understand most rooms have been upgraded. This is becoming typical of using Booking.com - you get a much poorer room experience. Tempted to start booking directly in future which is a shame

Staff was nice

Very expensive for the standard of the hotel. Rooms and hotel is very dated, bed not comfortable. Not enough car spaces. No water in room( have to pay for it at reception). Limited selection at breakfast.