6.2

Reviews of clare house

Ballycannon North, Clarecastle, Ireland

  • Tina

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    Breakfast was not provided. I loved Gerry's friendliness and his eagerness to please.

    It would have been great to have hot water in the house... I understand there was a plumbing problem, but we should have been notified prior to our arrival.

  • Declan

    Reviewed: 9 August 2024 · Stayed in July 2024

    Verified review
  • Alexander

    Reviewed: 8 August 2024 · Stayed in August 2024

    Verified review
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  • Veronica

    Reviewed: 26 July 2024 · Stayed in July 2024

    Verified review

    Bed was very comfortable. Good parking

    State of disrepair of the bathroom was worrying. Toilet not attached to floor or wall. Bathroom sink and pedestal not secured to floor or wall. Bathroom half painted. Locks on bedroom and bathroom doors were hanging loose. Unsure if smoke alarms were connected and activated.

    Property response:

    our batroom is wall to wall tiling as seen in photo gallery no painting at all in this bathroom as you are saying half painted how can you gain access to our room if handles were falling off this is false reporting that can affect our buissness you seem to be going around our house finding faults or creating them we did have the plummer in doing some work he left some screw loose from the toilet but came back to fix it you stayed in one of our best rooms 4star cheapest around how can you say current state when all of our bedrooms downstairs are finished to high standard driveway and gardens done in the front you need to think before you write be carerful what you write in your travells it can effect owners trying to make a desent honest living out of renting out their house to the public like yourselves Best of luck to you both

    our batroom is wall to wall tiling as seen in photo gallery no painting at all in this bathroom as you are saying half painted how can you gain access to our room if handles were falling off this is false reporting that can affect our bu… Show more

    clare house
    28 July 2024
  • Stephen

    Reviewed: 16 July 2024 · Stayed in July 2024

    Verified review

    Very clean and very friendly!!

    Noting everything went well for a over night stay

  • Nico

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review

    A great spot; Ger is an absolute gent; really friendly and helpful! Around a 10minute drive from Limerick City; was considerably more reasonably priced than the hotels for the night. the room was great, comfy bed and very clean. Couldn’t recommend more.

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  • Štěpán

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review

    Beds were super comfortable. Host was really nice and helpful, he offered us a lift to town or calling a cab. Location was calm.

    Before our arrival, host texted me that booking has a pricing error and I have to pay more than I already did. I called booking, they promised to help in 3 hours which didn't happen. Host then texted that we dont have to pay extra (I paid 189€ for two rooms and host wanted 220€ for each room). I think the original price was enough due to the room condition - unfinished floor and bathroom with no shower. After all, it was OK for our needs and host tried his best to help us. It is necessary for the host to adjust the prices to avoid similar situations. I believe the place will offer a pleasant experience when finished!

  • Alison

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review

    Nothing

    After paying for the room upfront how can a host make demands for an extra €60 to be able to stay just because there are 3 big events on close by. It took 3 1/2 hours and numerous phone calls to booking.com and Gerry to finally get this sorted.

  • Hogie62

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review

    Really enjoyed our stay Gerry is a really lovely man he is doing some renovations at present all new beds lovely decor in rooms very happy and will definitely be back

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  • Paul

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review

    Booking.com let us down dramatically, but the host turned the situation around and made our stay enjoyable and comfortable he could do enough for us. He has on going remedial, upgrading work but that didn't affect us, we'll be going back.

    Booking.com gave the wrong address stating Clarecastle, sending us on a wild goose chase which cost us a small fortune a journey that should have taken about 10 minutes took us over 1 hour. On arrival at the guest house our host stated he hadn't a room for us as Booking.com had over booked , but put a room together for us. Disappointed with Booking.com.

  • Megan

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review

    Lovely man running this guesthouse. We were up for a concert in Thomand Park and it was ideal. ☺️ Very close to city and he organised a taxi for us. Beds were very comfortable.

  • Shannon

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review
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  • Arianne

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review

    Nothing

    The place was unfinished. It was like a building site. There were workmen in. The kitchen was in pieces and unusable. Then to make a bad situation worse, Gerry told us that booking.com had made an error and the room should have cost 220 Euro (not 99 as we had paid) but he was only going to charge us an extra 50 euro. If we didn't give him the extra 50 euro cash then we couldn't stay. Totally against booking.com policy and extortion. He knew we wouldn't be able to get anywhere else that night. We drove home and got booking.com to refund us.

    Property response:

    im new to hosting booking .com make pricing errorr this was the busyiest wk end in ireland with 3 night of live music in thomond park liam gallagher hotels were charging 350 anight i wanted to charge 200 booking . com advertise me for 89 euros i spent hours on the phone and emails to booking .com who in the end suggested to me to meet people half way is what tried to do i wrote to everyone who booked to explain i will ask 25 euros per head 50 euros 2 people these girls were not willing to pay and left writing totally untrue review which is very unfair to me all rooms here are 3/4 star bar one all new beds carpet and decor

    im new to hosting booking .com make pricing errorr this was the busyiest wk end in ireland with 3 night of live music in thomond park liam gallagher hotels were charging 350 anight i wanted to charge 200 booking . com advertise me for 8… Show more

    clare house
    25 July 2024
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