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  5. Reviews of Ice House Hotel

Reviews of Ice House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Quay, Ballina, Ireland

#2 of 10 hotels in Ballina

Guests' Choice

Review Score

Based on 316 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    7.8

  • Free Wifi

    9.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 22, 2025

    8.0
    Expensive - however stayed in high season, nevertheless €340 per night is poor value considering the quality offered.
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant lacked atmosphere in the evening- a very large scale venue for the hotel size, felt very impersonal. Food average and surprisingly with few healthy options to augment the spa experience. The restaurant has two entrances one of which was not staffed so people had to hang around and hoped to be noticed. Service at breakfast was slow and surrounding tables not cleared, felt understaffed.

    Very friendly staff, great location with beautiful views. The hotel has a wonderful art collection. The spa facilities are very good and relaxing.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    10
    Exceptional
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Having to leave this beautiful hotel 🫤

    An amazing hotel views just stunning Spa facilities just perfect Food 💯 We will be back 🫶

    Stayed in July 2025

  • Reviewed: July 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    The views and the room were amazing! Spa is also fabulous!

    Stayed in July 2025

  • Reviewed: July 15, 2025

    9.0
    Wonderful
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Rain

    The location

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    Ice house warmth
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    The room was very spacious and comfortable overlooking the river Moy.The staff were very welcoming,friendly and helpful. The food was delicious.

    Stayed in July 2025

  • Reviewed: June 27, 2025

    8.0
    Great stay, modern with Irish hospitality
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Put out the stops acknowledging our mini moon after being newly weds, great hospitable staff, great dinner and breakfast experience

    Stayed in June 2025

  • Reviewed: June 11, 2025

    10
    After an initial disappointing start to ballina where we were originally meant to stay in a different location that didn
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Incredible clean, room was gorgeous, excellent staff from reception to bar to wait staff. Food was superb.

    Stayed in June 2025

  • Reviewed: May 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Having to walk through reception to get to the spa area wasn't ideal. The dinner menu was quite limited to my own tastes and therefore we ate outside of the hotel. However, breakfast was very nice.

    A stunning hotel, set in a beautiful location. Staff are so helpful, and the facilities are second to none. Outdoor jacuzzi and bathing area were a winner for us at the Chill Spa. Fantastic night away. Will definitely recommend it and will also be back.

    Stayed in May 2025

  • Reviewed: April 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    The one thing I didn't like was kids running up and down the corridor, especially when you were away for such a weekend and would be lovely to have a wee fridge in the room

    The ice house is an amazing spot in the right location, clean, quiet, staff's are lovely and friendly, spa treatments amazing. Food is really good and the cook to order breakfast is amazing and fresh. The view over the river is just to die for. I would definitely recommend this hot spot.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were great, very comfortable bed, relaxing seaweed bath

    Stayed in March 2025

  • Reviewed: April 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to be honest..it was excellent

    Friendly staff, efficient service, comfortable rooms, amazing location

    Stayed in April 2025

  • Reviewed: April 6, 2025

    8.0
    Delightful - very relaxed yet attentive service
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Better lights in bathroom

    Great location . Excellent food . Lovely Staff.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    The perfect place to unwind on the beautiful River Moy
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I could say was the blanket on our bed wasn’t 100% clean as it had something that had obviously spilled on it & dried so you could feel it.

    We had a really lovely stay at the Ice House. The staff were all very friendly & welcoming and the location is stunning - our room looked out on the beautiful River Moy. The spa facilities and therapists were excellent. And the food was really exceptional. The Ice House is a real find: a bijou spa hotel with a big heart. Thank you for making our trip to find my roots in Killala so perfect.

    Stayed in April 2025

  • Reviewed: February 27, 2025

    9.0
    A comfortable stay to be recommended
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    We had drains smells in our room but we were soon changed

    Helpful staff. Very good food. Large rooms and great WiFi.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    Lovely stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff put bill for the bar under the door in the bedroom. I found this strange

    Everythiing was lovely, the food was great. Room was lovely, especially the big bath

    Stayed in February 2025

  • Reviewed: February 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    We recently stayed at The Ice House Hotel, and it was an absolutely fantastic experience. The location is perfect, offering stunning views and a peaceful atmosphere. It's an ideal spot to unwind and enjoy a relaxing break. The room suite was amazing—spacious, beautifully designed, and extremely comfortable. Every detail was thoughtfully considered, creating a luxurious and welcoming space to relax in. The spa facilities were outstanding, particularly the outdoor hot tub and the relaxation room with heated loungers. Both provided the perfect setting to switch off and enjoy the tranquil surroundings. The food was simply delicious. Every meal was fresh, full of flavour, and expertly prepared, making dining at the hotel an absolute pleasure. Overall, The Ice House Hotel exceeded my expectations in every way. I would highly recommend it and look forward to returning.

    Stayed in January 2025

  • Reviewed: January 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    The location was not ideal. It was difficult to get a taxi home from the town

    Matthew was so lovely and couldn’t do more for us

    Stayed in January 2025

  • Reviewed: January 9, 2025

    9.0
    relaxing and peaceful with good food in the perfect location .
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night

    nil

    view and comfort

    Stayed in November 2024

  • Reviewed: December 25, 2024

    8.0
    Great spot to stay if you’re attending a wedding at the castle. Breakfast was lovely.
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Very dark lighting in rooms. Particularly the bathroom

    Breakfast

    Stayed in October 2024

  • Reviewed: December 14, 2024

    10
    Total relaxation guarantee
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    From the minute we entered the hotel, it was the calmness and total feeling of relaxation. The staff were the nicest I've come across anywhere.massage was top notch.The food was fantastic,you actually taste all the flavours, excellent..done the outdoor baths ,devine and the view was beautiful.. Have to write a big well done to the ice house,it truly does what it advertised.. amazing experience and highly recommended..d

    Stayed in December 2024

  • Reviewed: December 9, 2024

    10
    Exceptional
    • Family with young children
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    It's the best hotel and the staff was very friendly and very nice The location was very clean 100 💯. Thanks 😊

    Stayed in December 2024

  • Reviewed: December 2, 2024

    8.0
    Lovely comfortable staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    No full Irish on breakfast

    Loved the scenic view of the lake. Staff were friendly. Nice and comfortable room

    Stayed in December 2024

  • Reviewed: November 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great hotel

    Stayed in November 2024

  • Reviewed: November 10, 2024

    10
    A piece of paradise
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The location is fabulous. Food is lovely. The service is fabulous. The bed is very comfortable. The room was a lovely temperature.

    Stayed in November 2024

Showing 1 - 25

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