Reviews of Falls Hotel & Spa 4 stars

The property is in need of updating!

Hotel needs an update. However property beautiful.

Our room was excellent ( I received my 1st upgrade and it was divine)! Hotel offers everything. Dining was fantastic- reasonably priced. Breakfast was fantastic and offered a good variety of food.

Not applicable

Location/outlook. Clean and comfortable. On site parking. Friendly donkeys in field by car park.

Buffet style breakfast.

Beautiful location, near the sea and on the edge of the Burren

The hotel is quite old and also old fashioned. It was quite difficult to find our room! When we eventually found the swimming pool we couldn't find the way back to our room! So we didn't bother with the swim. Breakfast food was delicious and there was great variety. The coffee ,however was very disappointing. It seems to be a problem in a.lot of irish hotels. Nobody seems to be able to make good coffee!

Room was comfortable clean and spacious. Staff were pleasant helpful and professional. Breakfast was delicious.

The staff are very good at their jobs, pleasant and helpful. The evening entertainment in the bar was great. We had afternoon tea on the second day which was delicious and plentiful. We got the munch box (snacks, available from reception) which was a really lovely touch! The location is very convenient to the town just a few minutes walk away.

The bedrooms are a little lacklustre.

Breakfast was incredible.

Breakfast amazing

Have to pay for hats to swim!! Come on this is 21st century

Excellent place to stay fab food, staff & spa

Nothing

Location, food, facilities e.g. spa & very pleasant staff

Absolutely gorgeous on the outside. Inside was pretty too.

Our room didn’t have a bathtub and the shower leaked water

Amazing location of a historic hotel. You can enjoy a view of the waterfall while having breakfast or dinner. Restaurant highly recommended.

Comfy bed. Good location. That's about it.

This place was such a disappointment. As a local landlord said to us, "oh that old place, it's a coach hotel". It really was. Just something stuck in the 80s. Old, tired & smelly. The odour of fried food & stale cigarettes pervaded every part of this awful place. The putrid carpets gave the game away as soon as you entered. The place felt noisy & chaotic. Good luck finding your room among the multiple floors & corridors. The breakfast buffet was reasonable - if you enjoy humanity at its worst fighting over the last cheap sausage & a surly staff clearly wishing they were anywhere else but there. The eggs benedict was probably the worst I've had: an odd tasting hollandaise on an odder looking & tasting lump of ham, on a tough piece of sourdough. The bedroom was ok but the soap dispenser didn't work, nor did one bedside light. We had tea on the 1st night & they didn't replace the milk. Small things make the difference! No complimentary water. No fridge. Oh and it was only 18.C outside but the room was sweltering - no A/C. Can't imagine what it would be like during a warm period. One window in the room, none in the bathroom. It felt suffocating. Noises in the corridoor, slamming doors, screaming kids running around...you get the picture. It would have been a rip-off at half the price. How they call themselves 4* & can charge £250 per night is beyond me. You have been warned!

Gorgeous property. Well Maintained. Comfortable. Great food. Great staff. Did I say beautiful?!? We loved it here. Will highly recommend.

Nothing

Location fab breakfast totally relaxing entertainment n bar at night really good

Good location of the hotel. Friendly and helpful staff, delicious breakfast.

There is a strange unpleasant smell in the corridors. The room is very stuffy, even if you open the window. Another very disappointing thing was that from the window of the room you could only see the roof of the lower floors.

Great location and lovely staff. Beautiful garden to sit out in and unwind with lovely view if the falls and donkeys