Reviews of ZIN Canggu Resort & Villas 4 stars

I find that staff members were exceptionally professional, courteous and friendly. Compact resort with good vibes.

Occasional power outages and mosquitoes affected overall experience, but I understand these are mostly outside of the resort's control.

This place is incredible. It is a destination in itself. It has fantastic dining options as well as a gym, spa, several pools and laundry facilities. It is extremely close to the beach. For breakfast (which was included in the cost of our accommodation) we could choose a hot beverage, like a coffee, a juice and anything from the breakfast menu, which was à la carte. The coffee was Australian quality and every meal was delicious. The lunch and dining options were very reasonably priced (and government taxes and charges were included, so nothing extra to pay). We really enjoyed the acoustic music nights and the chilled atmosphere at the property. The staff were extremely friendly and accommodating, and my husband and I were just so thrilled with our 7 nights stay at Zin.

Nothing!! I honestly can’t fault this property.

We had some wonderful days at this hidden hideaway. Beautifully set in a lush garden it is perfect to wind down after a busy Canggu.or beach day. Super friendly staff and excellent atmosphere within the resort. 🙏

The location is close to the beach in the heart of Canggu. It is an open conceptwith various pools (every few rooms seem to have their own little pool). Also features open workspace concept, gym and a restaurant with plenty of local and healthy options

Nothing to complain

Locations and everything..

Electricity problem on 2 days

Zin-credible Stay – Hospitality with a Side of Magic! If I could give Zin Resorts more than 5 stars, I would. Maybe even a constellation. From the moment we checked in, it felt less like arriving at a hotel and more like walking into a warm hug... served with a welcome drink and a flawless smile. The staff? Absolute legends. Friendly, attentive, and somehow always around right when you need them — it’s like they’ve mastered the ancient art of mind reading. Whether it was remembering our coffee order, offering the best local tips, or just checking in with a genuine “How’s your day?” — they made us feel like royalty (but the chill, flip-flops kind). (Pro tip: Try out their amazing Espresso Martini!) Doddy and Rita were remarkable. The service was so good, we started to suspect there was a secret hospitality Hogwarts somewhere nearby — The best part- no phones in the room, but everything is done on whatsapp and the response time is next to super-efficient! Absolutely amazing! Zin is not just a resort — it’s an experience. A beautiful, tropical, soul-refreshing escape made unforgettable by a team who clearly loves what they do. Thank you for making our stay ridiculously amazing. I wouldn't mind working remotely at their amazing Business Centre. Already planning our next trip back — you’ve officially spoiled us!

None.

Location close to beach and close enough to main shopping but quieter. Zin Cafe excellent and all staff attentive & friendly

A bit of smell now & then in room

Everything

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The location and facilities were both exceptional. We were so surprised when we pulled up outside to find a vibrant, buzzy bar, restaurant, workspace, and gym all attached to the hotel with a real mix of people. The atmosphere was electric! The hotel is a 5 minute walk to the beach, which had the nicest vibe, and we were sad to be leaving after only two days to head to Uluwatu.

The room could have been in a better location for us as we were stuck on the corner of the pool, but it wasn’t the end of the world given we were staying such a short time

The staff are very helpful and friendly, the hotel has a spa, gym and cafe. You can get food delivered to the pool or your room. The complimentary breakfast choices were outstanding especially the French toast.Perfect location. I did Pilates and reformer nearly every day, very responsibly priced and good instructors. The gym could do with more machines as it only has 1 treadmill, could also be nice to offer PT sessions at a additional charge

Noise coming from somewhere outside of the hotel in the early morning, I was ok with ear plugs but if you’re a light sleeper this could be a problem- sound proof windows are needed. A bad smell in the room coming from outside Beds around pool aren’t comfortable they need a cushion added to them.

Disappointing End to an Otherwise Wonderful Bali Trip Unfortunately, our stay at ZINN fell far below expectations. We had chosen this hotel as a peaceful and tranquil final stop at the end of our Bali trip — but instead, we were kept awake by loud music coming from the ZINN Café on-site. We raised our concerns during the stay, hoping for a resolution, but nothing was done to address the issue. After we checked out, I followed up again and was offered only a 20% discount on a future stay — which was not helpful or appropriate, as we had no intention of returning after this experience. The staff, while polite in tone, did not take meaningful action either during or after the stay. What’s most disappointing is the lack of accountability or effort to resolve things while we were actually there. It felt like our concerns were acknowledged in words, but not in action. If you’re looking for a calm, quiet environment to relax and unwind — particularly in the evenings — I would recommend looking elsewhere. This was not the peaceful retreat we had hoped for.

This is a fanrastic place!! Facilities are excellent : cafe, restaurant, gym, spa, several pools Right by the beach Very helpful staff - always available Food is amazing Large comfortable room

Noise: not from clubs around, but there is lots of passage in the corridors (sign telling people to be quiet at night could maybe help), automatic zen music in the facilities, lots of work from the staff who uses talky walkies which get easily noisy.

ZIN is like a little oasis in Canggu - the property gardens, pool and cafe area were great, the gym, spa and facilities were excellent and the room was lovely and really well appointed. The property is well located, close to the beach and for exploring the town. Would recommend to anyone planning a trip to Canguu, thanks for a great stay :)

Delicious and generous breakfasts. Great food menu. Wonderful, helpful, attentive, friendly staff. Good quality spa / massage facilities for a fair price. Close to Canggu beach. Gym facilities have improved since last stay 2 years ago

Rooms getting a bit tired. Shower didn't drain well and not well cleaned. Bed was too hard. Toilet didnt flush well. The power to our room cut off on 5 separate occasions, mostly in the middle of the night, disturbing our sleep. Music and bass noise from Canggu beach penetrates into room until late at night, particularly if air conditioner is not on to drown out the noise.

the ambiance & the area

there was a lot of mosquitos

Everything - the Junior Suite was sooo good. The balcony overlooking the sea, the huge room, the bed was super comfy, the staff was a delight. The sunset swimming pool is fantastic And the free foot massage and gym class was fab Also the restaurant is very good and there is such a lovely vibe.

The only negative thing is that you can hear everything from the beach clubs. If you are a light sleeper I don’t think earplugs would be enough

Breakfast was great

The rooms are tied, the lock in the bathroom did not work properly. Generally , the rooms require some renovations. The staff also need to be trained on arrival to show the correct entrance , not to run between villas reception and hotel to work out where to check in.