Reviews of Wonderloft Hostel Kota Tua 2 stars

The location cannot be better, great restaurants close by, even a pedestrian area! Great vibe on the plaza in the evening. We loved it. The staff was superb and super friendly - their English skills were outstanding 👏

Our twin room had 2 bunk beds but no windows, just bricks letting some light through - we didn't get this from the description of the room nor from the photos. So we felt we were mislead by the photos Breakfast was included, but it was small. But it took the guy preparing the breakfast ages to get tea and coffee done ....

Near tourist attractions, spacious common area. Comfy mattress. Very friendly staffs. The hidden locker inside the capsule is smart. The long hanging rack and hooks inside it is also great. The cute cat. Restaurant for breakfast is very clean and comfy. Love it.

I just realized that because it's near tourist attractions, the cost of Gojek/Grab increases a lot when requesting from the hostel. It costs me quite a lot. Unfortunately the bathroom is outside and far. Thats quite a bummer. The facilities can be cleaned better please. I am Indonesian but I believe you guys can do better. It has many dusts, dirty wall. The space for hanging wet clothes is at 3rd floor, my room is on 2nd floor, it seems not proper enough as if just "a space in the corner". Many tiles on the floor is also broken. Glasses, cutleries are limited.

The stuff and the people inside the hostel are great. Also it is in a great location and at the center of Kota Tua tourist attractions. Overall great vibes

The washrooms could have been clean. Also the locker was not working

Staff is friendly.

Main issue was probably that the aircon doesn't worked very well so the room feels hot & it really avoid to sleep well. Dorms are honestly very basic & a bit old but clean. Basically everything is just old & maybe needs new equipments a bit more furnitures to gives vibes for a hostel. Beds are really simple. Bathrooms needs maybe to be a bit modern & renewed.

Super kind stuff!!! The location is also good as it is close to Chinatown and not too far from the airport.

Regrettably the facilities are not in the best condition but still OK. The bathroom has seen better days but it was still relatively clean and absolutely fine for 1 or 2 nights.

The price was really convenient and also the stuff is nice and helpful. They can speak English.

I didn't like the facility at all. The common area is nice but it's dirty like the rest of the hostel. The bathroom are dirty they have a plastic mat i don't know how they can clean the floor. The shower was very poor on water with almost zero pressure. The room is very small and the bad so uncomfortable that I woke up with a very bad neck pain. It doesn't match the pictures at all as well as the good comments from other people, I don't know from where they are coming from.

Good breakfast, good neighbourhood

An amazing hostel that is very well-located in the city centre of Jakarta. The staff is nice and the hostel is clean.

Good location, in the historical part and close to the Train Terminal

No bad comments

Friendly staff

I had my bed next to the AC. It was so cold that I couldn't sleep. The remote control to the AC wasn't in the room, so I had to go down to reception early in the morning, to get some heat and an extra blanket.

I really enjoyed being there Everything was super nice stuff people location food Love it!!

Nothing

Location, location, location. In the heart of the old town (Jakarta Kota), with a clean space, good WiFi, decent bed, plenty of space to keep your luggage secured, game zone downstairs and food if need be. Plus I tasted the decent breakfast next door (voucher from the hostel). The best was intangible - people I have met in the hostel were incredible.

Not applicable

Great location, staff, great room, clean, quiet.

Nothing

The staff are very helpful and super friendly, i like the mutual areas on the 2nd floor and the main floor. I like the entertainment there, such as the Netflix service and Billiards.

The ladder 🪜 to the top bed is hard to climb on and off, i almost fell twice, so please try to improve that and make a grip at the other side of the bed to improve more safety.

I don't understand why hotels write in their facilities when they don't provide airport free shuttles. This is a huge blunder. Booking.com should take action on this.

I don't understand why hotels write in their facilities when they don't provide free airport shuttles. This is a huge blunder. Booking.com should take action on this.

The guests are all really great. This made my stay really enjoyable. Great location...

I did not like that the staff were telling my guest to leave at 10pm, when it was only around 8:30pm. I would have preferred that they share that with me and not directly to my guest who came to visit and hang out with me in the common area. They made both me and my guest feel very uncomfortable. Constantly watching us and when I showed my guest the toilet one of the staff ran after us up to the toilet and I told him that my guest was only going to use the toilet. I felt like I was constantly being watched especially by management. Probably because I was the person of colour there. My bed had bed bugs, long strands of hair (I'm bald) and even nail clippings on it. I requested for my entire bedding to be changed after my first night and they only changed the bed sheet and one pillow case. The blanket still had long hair strands on it and the other pillow case was dirty. I had to request to move beds after waking up with multiple bumps all over my back from the bed bugs 👾. I am allergic to bed bugs so I was covered in swollen bumps all over me. Even after sharing and showing them my allergic reaction to the bed bugs. I was not offered any form of compensation. I had to pay for the two drinks I had for my entire stay. Worst hostel experience of my over two month travels. The staff at the front desk were hardly friendly. Only one or two really seemed kind. There was one girl with the Bob cut styled hair who was extremely unfriendly. She would not make eye contact nor would she even smile when she entered the room and her energy was extremely negative.

The staff is very kind and helpful. The hostel is very clean and so well-located !