9.5

Reviews of Wapa di Ume Sidemen 5 stars

Banjar Dinas Tebola, Desa Sideman, 80864 Sidemen, Indonesia

  • Elmira

    Reviewed: 29 August 2025 · Stayed in June 2025

    Verified review

    Everything was just perfect, our special occasion felt like a fairytale!

  • Marc

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The property is great well designed everything is close not long walks.

    Nothing everything was perfect. We had room 814 and only quibble is sunbeds are not in the sun.

  • Eleanor

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Everything here was amazing. Location was stunning and peaceful. Staff were lovely and attentive. Food was outstanding, room was cleaned twice a day! Bed was the comfiest bed I’ve ever slept in.

    Nothing

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  • Mike

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    the tranquility, service and comfort of the rooms

    Nothing

  • Kelly

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    An amazing hotel. True 5 star. We had a one bedroom pool suite and we absolutely loved the pool. The room was so clean and had every amenity. Service was outstanding and the views from everywhere were spectacular. Unfortunately it rained the whole time we were there so it was lovely to have a great hotel to relax in. We were there for the charity dinner. The hotel are raising money for a local lady to renovate her house. The dinner was excellent as was the food quality. We couldn’t eat 3 of the 4 courses so they charged the whole menu for us. The General manager seemed so proud of his hotel at the dinner. As did all the staff. What a lovely thing to do for the community! We could not fault any of the staff they were exceptionally friendly and welcoming and went out of their way to make everything special. We thought all the food was amazing from the breakfast to the free afternoon tea to the dinner. Our only regret was staying 3 nights.

    Nothing it was spectacular

    Property response:

    Dear Kelly, Warmest greeting from Wapa di Ume Sidermen! Thank you for your truly wonderful review. We’re delighted to hear that your stay in our One-Bedroom Pool Villa was so enjoyable from the comfort of the room and its private pool to the spectacular views and outstanding service from our team. It means a lot to know that, even with the rain, you found the hotel to be a relaxing haven. We’re also deeply touched by your appreciation for our charity dinner. Supporting our community is something we hold close to our hearts, and it’s rewarding to know our guests feel the same. We’re glad you enjoyed the dining experiences from breakfast and afternoon tea to the special dinner and your kind words for our staff will be shared with the entire team. Your only regret of staying three nights is the kind of feedback we love to hear, and we hope it means we’ll see you again for a longer visit in the future. Sincerely yours, Sri and Wapa di Ume family

    Dear Kelly, Warmest greeting from Wapa di Ume Sidermen! Thank you for your truly wonderful review. We’re delighted to hear that your stay in our One-Bedroom Pool Villa was so enjoyable from the comfort of the room and its private pool to t… Show more

    Wapa di Ume Sidemen
    8 August 2025
  • Faye

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Beautiful location. Incredible staff.

    No cupboard space in the luxury tent. Lots of maintenance which is good but noisy.

    Property response:

    Dear Faye, Warmest greeting from Wapa di Ume Sidemen! Thank you for sharing your feedback and for describing your stay as a wonderful lifetime experience. We’re delighted you enjoyed our beautiful location and our team’s hospitality made such a positive impression. We appreciate your feedback regarding cupboard space in the Luxury Tent and the maintenance noise. While regular upkeep is important to keep our facilities at their best, we understand it can be disruptive and will review to minimize any inconvenience. Your feedback helps us improve, and we hope to welcome you back for an even more seamless and memorable stay in the future. Sincerely yours, Sri and Wapa di Ume family

    Dear Faye, Warmest greeting from Wapa di Ume Sidemen! Thank you for sharing your feedback and for describing your stay as a wonderful lifetime experience. We’re delighted you enjoyed our beautiful location and our team’s hospitality made s… Show more

    Wapa di Ume Sidemen
    8 August 2025
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  • Bogdanpop

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The location is really good. An oasis near ubud literally in the jungle. Sometimes, we had a bad smell when outside. But overall, it's quite ok. We had a floating breakfast, which was amazing.

    Property response:

    Dear Bogdanpop, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our unique jungle location and that the floating breakfast was a highlight of your stay. We appreciate your feedback regarding the outdoor smell while this can sometimes occur due to our natural surroundings, we will continue to monitor and address it where possible to ensure a comfortable experience for all our guests. We’re delighted you found your overall stay enjoyable and hope to welcome you back for another relaxing escape in the future. Sincerely yours, Sri and Wapa di Ume family

    Dear Bogdanpop, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our unique jungle location and that the floating breakfast was a highlight of your st… Show more

    Wapa di Ume Sidemen
    8 August 2025
  • Gaurav

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review

    everything excellent!

    Property response:

    Dear Gaurav, Warmest greeting from Wapa di Ume Sidemen! We’re thrilled to hear everything was excellent, your happiness is the best reward. Hope to welcome you back again soon! Sincerely yours, Sri and Wapa di Ume family

    Wapa di Ume Sidemen
    4 August 2025
  • Brendan

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Our stay at Wapa di Ume was exceptional. The stunning location and beautiful facilities are reason enough to stay, but it was the staff who truly made our experience unforgettable. Ayu gave us a warm welcome and supported us throughout our stay, always responding promptly on WhatsApp and greeting us by name with genuine warmth. Gede, our tour guide and driver, went above and beyond to personalise our trip, his kindness and local knowledge made our time in Sidemen even more special. We recommend both the Gembleng Waterfall Tour and local sightseeing tour with Gede. The cooking class was a highlight, fun, engaging, and led by staff with a great sense of humour. We also had a lovely chat with the hotel manager, Sri, who embodied the same incredible hospitality. On arrival, we were surprised with a complimentary bottle of wine, cake, a happy anniversary message, and a flower bath, and when we left we were given a parting gift, such thoughtful touches that reflect the care this hotel gives to its guests.

    Property response:

    Dear Brendan, Warmest greeting from Wapa di Ume Sidemen! Thank you so much for your beautiful review and for choosing to celebrate such a special occasion with us at Wapa di Ume Sidemen. We're truly touched by your kind words, it was our absolute pleasure to welcome you. Ayu, Gede, and the rest of the team are thrilled to know they helped make your stay memorable. We believe it's the small, thoughtful touches and genuine connections that create lasting memories, and we're so happy you felt that throughout your time with us. It means a great deal to us that you enjoyed the cooking class, the tours, and the surprises prepared for your anniversary. I personally loved our chat and feel grateful to have been part of your experience. We hope your memories of Sidemen continue to bring you joy, and we look forward to welcoming you back anytime your heart leads you to Bali again. Sincerely yours, Sri and Wapa di Ume family

    Dear Brendan, Warmest greeting from Wapa di Ume Sidemen! Thank you so much for your beautiful review and for choosing to celebrate such a special occasion with us at Wapa di Ume Sidemen. We're truly touched by your kind words, it was o… Show more

    Wapa di Ume Sidemen
    4 August 2025
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  • Nicola

    Reviewed: 16 July 2025 · Stayed in April 2025

    Verified review
  • Julia

    Reviewed: 4 July 2025 · Stayed in May 2025

    Verified review

    This was our 3rd time in Wapa di Ume Sidemen and it didn’t disappoint. This is our absolute favourite place in Bali - the pick us was on time, very comfortable car ride (with the option to catch up on sleep) after a long flight, warm welcome in the resort, beautiful rooms, amazing activities offered by the hotel, fantastic massage, but the the best is simply the personnel - attentive, kind and ready to share their knowledge about Bali and its culture. I highly recommend to go on a tour with one of the guides! On our arrival the reception was very busy and the pool area got busy too, because they welcome more guests than in the years before, but this should be sorted out soon, when the construction will be finished.

    It was very busy on our check in day and we had to wait a few hours until we could enter our rooms

    Property response:

    Dear Julia, Warmest greeting from Wapa di Ume Sidemen! Thank you very much for returning to Wapa di Ume Sidemen for the third time, it truly means the world to us to be your favorite place in Bali. We’re so happy to hear that your experience from the airport pick-up to the massages, cultural activities, and heartfelt connection with our team continues to leave a meaningful impression. Your kind words about our staff's attentiveness and warmth are deeply appreciated and will be shared with everyone. We also want to sincerely thank you for your patience during the busier check-in and poolside moments. As you kindly mentioned, we’re currently in a transition phase with ongoing improvements, and we’re confident this will lead to a smoother experience in the near future. We can’t wait to welcome you back again for your fourth visit, hopefully with even more beauty, serenity, and comfort awaiting you. Sincerely yours, Sri and Wapa di Ume family

    Dear Julia, Warmest greeting from Wapa di Ume Sidemen! Thank you very much for returning to Wapa di Ume Sidemen for the third time, it truly means the world to us to be your favorite place in Bali. We’re so happy to hear that your experien… Show more

    Wapa di Ume Sidemen
    4 August 2025
  • David

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
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  • Zsanett

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review
  • Monica

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Everything. The most wonderful place that I have ever been.

    Property response:

    Dear Monica, Warmest greeting from Wapa di Ume Sidemen! Thank you for your kind words, it truly means a lot to us. We’re honored to know that Wapa di Ume Sidemen was the most wonderful place you’ve ever been. It was a pleasure to have you with us, and we hope to welcome you back for more unforgettable moments. Sincerely yours, Sri and Wapa di Ume family

    Dear Monica, Warmest greeting from Wapa di Ume Sidemen! Thank you for your kind words, it truly means a lot to us. We’re honored to know that Wapa di Ume Sidemen was the most wonderful place you’ve ever been. It was a pleasure to have you … Show more

    Wapa di Ume Sidemen
    25 June 2025
  • Nina

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    This hotel is stunning. Located overlooking rice terraces in Sidemen village. 5 star from moment of arrival. Rooms were huge with big balconies. Beds comfortable. Restaurant food was delicious . Staff were fabulous and Wape hotels smell absolutely gorgeous.

    Would have loved a chaise longe rather than simple table and chairs on the balcony. Glass bottles for shower gel etc not ideal… difficult to open with wet hands. Our 11yr old dropped one and broke glass all over the shower. Staff sorted this immediately though. Shower could have been warmer and stronger. Afternoon tea was hugely disappointing and choice of happy hour cocktails v limited.

    Property response:

    Dear Nina, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience. We’re delighted to hear that you found our setting in Sidemen to be a little piece of heaven. It’s a joy to know that the spacious rooms, serene views, and the warm service from our team made a lasting impression. We especially appreciate your kind mention of the scent of Wapa, it’s one of those subtle touches we’re so glad you noticed. We also truly value your constructive feedback. Your suggestions regarding the balcony seating, shower amenities, and afternoon tea have been noted and shared with the relevant departments for review. We’re also sorry to hear about the incident with the shower bottle, though we're glad our team responded swiftly to ensure your safety and comfort. We look forward to welcoming you back for an even better stay next time. Sincerely yours, Sri and Wapa di Ume family

    Dear Nina, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience. We’re delighted to hear that you found our setting in Sidemen to be a little piece of heaven. It’s a joy to know that the spaciou… Show more

    Wapa di Ume Sidemen
    25 June 2025
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  • Judy

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    It is out of the way, but close to several villages by car (lots of hills). The views are amazing, the room was a perfect glamping experience. The hotel is beautiful , the pools were wonderful, as were the staff (Utari 😊 especially), the spa, and the restaurant. They made sure we were well looked after and packed us breakfast to go before an early morning activity. So many things to do onsite that are included with the stay. We absolutely loved our stay and highly recommend it to anyone wanting to enjoy some down time in Bali. Thank you!

    Property response:

    Dear Judy, Warmest greeting from Wapa di Ume Sidemen! Thank you for your wonderful review and kind recommendation. We’re delighted to know that your stay with us was filled with memorable moments from the scenic views and unique glamping experience to the relaxing pools, spa, and heartfelt service from our team. Utari will be especially touched to receive your kind mention. It’s also lovely to hear you enjoyed the thoughtful touches, like the breakfast-to-go and our inclusive onsite activities. We’re so pleased we could provide a peaceful and enriching escape during your time in Bali. We truly hope to welcome you back again in the near future. Sincerely yours, Sri and Wapa di Ume family

    Dear Judy, Warmest greeting from Wapa di Ume Sidemen! Thank you for your wonderful review and kind recommendation. We’re delighted to know that your stay with us was filled with memorable moments from the scenic views and unique glamping e… Show more

    Wapa di Ume Sidemen
    25 June 2025
  • Anonymous

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    The hotel is tucked away with lovely views on the surrounding hills and scenery. We enjoyed the best views from the restaurant and pool. The staff is very friendly and helpful. The tours offered are on the higher price range, but the cars are new and the drivers speak English and drive carefully.

    The resort has been enlarged considerably, but didn‘t feel crowded. Some areas like the lower pool and the bar and chairs on the river bank were not open. In the room, the bathtub took all the space needed to move around, especially since there is no wardrobe and you live out of your suitcases.

    Property response:

    Dear our valued guest, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience with us. We’re so pleased to hear you enjoyed the peaceful setting and stunning views of the surrounding hills from the restaurant and pool, these natural elements are part of what makes Wapa di Ume Sidemen so special. Your kind words about our team and the quality of our transportation services are truly appreciated. We’re also grateful for your constructive feedback. While the resort has grown to welcome more guests, we remain committed to preserving the tranquility and space that define our guest experience. Your observations about the room layout and access to certain areas, such as the lower pool and riverbank, have been noted and will be shared with our team for future planning and improvement. It was a pleasure to have you with us, and we hope to welcome you back for an even more refined stay in the future. Sincerely yours, Sri and Wapa di Ume family

    Dear our valued guest, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience with us. We’re so pleased to hear you enjoyed the peaceful setting and stunning views of the surrounding hills from th… Show more

    Wapa di Ume Sidemen
    25 June 2025
  • Matthew

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Beautiful. It is as per the photos. Staff were friendly and egger to assist. We were upgraded because of our anniversary which was appreciated. Room was spacious and comfortable.

    Confusing why there is a lack of service around the pool. Especially because there were so many staff in the restaurant upstairs. No clean towels, hours to clear up an area after guests leave the pool area & no drink or food orders taken by staff around the pool. You had to order over a phone and it was difficult to find menus. A shame because it was an area you did not want to leave.

    Property response:

    Dear Matthew, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience with us. We’re delighted to know that you found our resort as beautiful as the pictures and that you enjoyed the comfort of your upgraded room during such a special occasion. It’s heartening to hear our team’s friendliness and hospitality stood out throughout your stay. We truly value your constructive feedback regarding the poolside service. Please accept our sincere apologies for the inconvenience you experienced. Your comments have been shared with the relevant departments, and we are reviewing our service flow to ensure the pool area reflects the same attentiveness found in other parts of the resort. Your insights help us grow, and we genuinely hope to welcome you back for a more seamless experience next time. Sincerely yours, Sri and Wapa di Ume family

    Dear Matthew, Warmest greeting from Wapa di Ume Sidemen! Thank you for taking the time to share your experience with us. We’re delighted to know that you found our resort as beautiful as the pictures and that you enjoyed the comfort of you… Show more

    Wapa di Ume Sidemen
    25 June 2025
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  • Rola

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
  • Adi

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    Wapa di Ume Sidemen is not just a hotel but an absolute fantastic luxurious experience that keeps on giving. Apart from the amazing views of the Sidemen valley, the rice fields and the water stream you are truly treated like a royal family member. The quality of the personnel and the stay, in our case the luxe tent with pool is impeccable. We really enjoyed the personal care and fun we had with the staff who all remembered our names. The restaurant staff were caring and the food was delicious, special thanks to Santa and Indah from the restaurant. Passing by the front desk we were always greeted warmly and were asked if we were all good. They were happy to assist us with whatever we needed such as tours, advice and more. Another highlight is the transfers and car services, you are given water, cold towels and well air conditioned vehicles thank you Hardi for the nice trip. We want to personally thank Ayu for the amazing private cultural experience we had making the Canang sari (offering) and for our lovely conversations and our photo memory letter. We will definitely come back!

    Property response:

    Dear Adi, Warmest greeting from Wapa di Ume Sidemen! Thank you very much for your details experience. It brings us so much joy to know that your time at Wapa di Ume Sidemen was more than just a stay, it was a meaningful and memorable experience. We’re humbled by your words and so grateful that the beauty of the valley, the luxury of your tent, and the warmth of our team made you feel so at home. Your special mentions have been shared with Santa, Indah, Hardi, Ayu, and the rest of our team, each of them truly enjoyed having you with us and are touched to be remembered so fondly. It’s always our greatest reward to know our personal care and attention made a difference in your journey. We sincerely look forward to welcoming you back for more unforgettable moments in Sidemen. Sincerely yours, Sri and Wapa di Ume family

    Dear Adi, Warmest greeting from Wapa di Ume Sidemen! Thank you very much for your details experience. It brings us so much joy to know that your time at Wapa di Ume Sidemen was more than just a stay, it was a meaningful and memorable exper… Show more

    Wapa di Ume Sidemen
    25 June 2025
  • Tom

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    A perfect relax location for after you explored the island. Really beautiful setting.

    Nothing

    Property response:

    Dear Tom, Warmest greeting from Wapa di Ume Sidemen! Thank you for sharing your lovely feedback. We’re delighted to know that our serene setting provided the perfect place to pause and recharge after exploring the island. Surrounded by nature’s beauty, Wapa di Ume Sidemen is all about offering a peaceful escape and we’re so glad you enjoyed that experience. We hope your journey brings you back to Sidemen again soon. Sincerely yours, Sri and Wapa di Ume family

    Dear Tom, Warmest greeting from Wapa di Ume Sidemen! Thank you for sharing your lovely feedback. We’re delighted to know that our serene setting provided the perfect place to pause and recharge after exploring the island. Surrounded by nat… Show more

    Wapa di Ume Sidemen
    25 June 2025
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  • Charpentier

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    The view was amazing, the pool was great to hang out, the staff is super kind and helpful, we wanted to specifically thank Sri for making our stay memorable. We would definitely comeback.

    The organization when going to an experience, they do not let you know in advance whether it’s happening or if it’s canceled, so for us it was really annoying to wake up at 6.00 am to see our early activity canceled when we were already waiting at the lobby.. they should let you know a bit in advance so you can either get on with sleeping or plan something else.

    Property response:

    Dear Charpentier, Warmest greeting from Wapa di Ume Sidemen! Thank you for your review We're delighted to hear you loved the room, the views, and found the pool a great place to unwind. Your kind words about our team, especially Sri, truly mean a lot, we’ll be sure to pass along your heartfelt thanks. We’re sincerely sorry for the inconvenience you experienced with the early activity cancellation. We understand how frustrating it must have been to wake up so early only to find plans had changed without prior notice. Your feedback is invaluable, and we’re actively working on improving our communication process so future experiences are more seamless and respectful of our guests’ time. We’re thrilled to know you’d like to return, we would love to welcome you back for an even better stay next time. Sincerely yours, Sri and Wapa di Ume family

    Dear Charpentier, Warmest greeting from Wapa di Ume Sidemen! Thank you for your review We're delighted to hear you loved the room, the views, and found the pool a great place to unwind. Your kind words about our team, especially Sri, t… Show more

    Wapa di Ume Sidemen
    23 May 2025
  • Susan

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Marthalia

    Reviewed: 11 May 2025 · Stayed in April 2025

    Verified review
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  • Marc

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    We appreciated the fiendly personel. Especially the driver Hardi who took good care of us :-)

    Property response:

    Dear Marc, Warmest greeting from Wapa di Ume Sidemen! Thank you for your kind review and for highlighting your experience with us. We’re glad to hear you enjoyed our beautiful location and the warm hospitality of our team. A special thank you for mentioning Hardi, he’ll be so pleased to know he made a positive impression and helped make your stay more comfortable. We appreciate your feedback across the different categories as well, it helps us continue to improve and refine the experience we offer. We hope to have the pleasure of welcoming you back to Wapa di Ume Sidemen in the future. Sincerely yours, Sri and Wapa di Ume family

    Dear Marc, Warmest greeting from Wapa di Ume Sidemen! Thank you for your kind review and for highlighting your experience with us. We’re glad to hear you enjoyed our beautiful location and the warm hospitality of our team. A special thank … Show more

    Wapa di Ume Sidemen
    21 May 2025
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