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Reviews of The Sungu Resort & Spa 4 stars

Jalan Raya Penestanan, Bali, 80571 Ubud, Indonesia

#321 of 437 hotels in Ubud

Guests' Choice

Review score

Based on 229 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Don’t trust what you book
    • Leisure trip
    • People with friends
    • Deluxe Sungu Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We booked twin beds but got a queen so my friend slept on a mattress on the floor. For $220 AUD this was awful.

    Great location and lovely room

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    We had a relaxing and peaceful stay.
    • Leisure trip
    • People with friends
    • Two-bedroom Pool Villa Sungu
    • Stayed 5 nights
    • Submitted via mobile

    If you’re a light sleeper, roosters in the area will wake you up before 5am. Road outside the resort is extremely busy with no footpaths, which can be very stressful.

    Very helpful and friendly staff. Close proximity to Alchemy if you’re into yoga, breathwork classes, sound healing etc. Ubud centre is less than 10 minutes drive and the free resort shuttle service available.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    8.0
    Great value for money
    • Leisure trip
    • People with friends
    • Duplex Villa Sungu
    • Stayed 4 nights
    • Submitted via mobile

    The only problem was it was a little out of central Ubud shopping/restaurant precinct. There were some lovely shops and cafes nearby (Zest, Kopi Pangeran. Bintang Supermarket is a 15-minute walk away). This wouldn't have really been a problem, as the hotel runs a shuttle service in and out of Ubud whenever you need it, but for the fact that they have made one of the return roads one way until 8pm. This makes a 10 min return trip a 30 min return trip as they have to go the long way around. Not the hotels fault, of course.

    The staff were exceptional. They helped us arrange celebrations for a friends' 50th birthday. They went over and above in their hospitality. They arranged an upgrade for the birthday girl - complete with flower arrangements. One lovely lady even staying back after her shift finished to help us. The breakfast was lovely. The rooms were traditional in style and kept beautifully clean. It was great value for money. We all loved our stay at Sungu Resort

    Stayed in June 2025

  • Reviewed: 29 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Duplex Villa Sungu
    • Stayed 3 nights
    • Submitted via mobile

    No space to sit around with friends. Pool was a bit old

    Large beds. Easy access to the villa and town

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Sungu
    • Stayed 2 nights
    • Submitted via mobile

    the room

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    An experience we'll never forget!
    • Leisure trip
    • Family with young children
    • Two-bedroom Pool Villa Sungu
    • Stayed 3 nights

    NIl.

    Villa was rustic but beautiful, very comfortable for 2 adults and 2 kids. The included breakfast was really nice. Whilst the walk to Ubud centre was a little daunting (skinny road, up/downhill), the Resort offered shuttles into Town. The area itself is within easy walk of nearby cafes and restaurants. The staff were very helpful with recommendations on activities!

    Stayed in April 2025

  • Reviewed: 7 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Sungu Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The member of the staff who took us to a tour arrived half an hour late, so we didn't have time to visit the last attraction on the list. He told us to go by ourselves the next day, which we did, but when we arrived there, the attraction was exceptionally closed.

    The bed is very comfortable and the swimming pool area is very nice. Breakfast is very delicious with many options. Taking a shower in the bathroom with no roof is particularly refreshing. Everything was very clean, and water bottles were provided daily.

    Stayed in May 2025

  • Reviewed: 31 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Sungu
    • Stayed 4 nights
    • Submitted via mobile

    Lovely staff, very attentive.

    Stayed in March 2025

  • Reviewed: 2 May 2024

    8.0
    Calm , cozy , peaceful
    • Leisure trip
    • Couple
    • Two-bedroom Pool Villa Sungu
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast buffet is not a buffet just eggs nd ur choice of beverage

    The villa , pool , architecture

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Loved it would stay again
    • Leisure trip
    • Group
    • Two-bedroom Pool Villa Sungu
    • Stayed 2 nights
    • Submitted via mobile

    Showers wernt hot

    Beautiful and offers easy shuttle into ubud and great breakfast and lovely staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    A place I have already recommended.
    • Leisure trip
    • Family with young children
    • Duplex Villa Sungu
    • Stayed 4 nights
    • Submitted via mobile

    Everything and location just out of the main centre The pool was wonderful

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Duplex Villa Sungu
    • Stayed 3 nights
    • Submitted via mobile

    Hard bed

    Stayed in April 2024

  • Reviewed: 12 February 2024

    9.0
    Very Relaxing and Cozy Stay
    • Leisure trip
    • Family with young children
    • Deluxe Sungu Double or Twin Room
    • Stayed 9 nights

    Since nature is all around you so there are different kinds of insects and geckos but honestly, the room was always clean and no insects were inside.

    The resort is amazing with nature all around you. The location is great and is near to Ubud Center and they offer a free bus shuttle. The staff was very helpful, friendly and responsive. The pools are very nice, the whole resort is very cozy and relaxing. I'll definitely recommend this place! We loved our stay there.

    Stayed in February 2024

  • Reviewed: 3 January 2024

    7.0
    My stay here was fun. People were friendly. Breakfast was awesome. It is in a good place of the cit
    • Leisure trip
    • Group
    • Duplex Villa Sungu
    • Stayed 2 nights
    • Submitted via mobile

    The pool seemed not to be clean. They didn’t have intercom service in my room. Asked to communicate via WhatsApp while it was offline after 12am.

    The people working there were helpful. I also enjoyed there breakfast.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    7.0
    Lovely stay however a little old . Nice location and excellent staff.
    • Leisure trip
    • Family with young children
    • Two-bedroom Pool Villa Sungu
    • Stayed 3 nights
    • Submitted via mobile

    Cockroaches

    Serene and beautiful

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-bedroom Pool Villa Sungu
    • Stayed 5 nights
    • Submitted via mobile

    Staff were very nice..pool was super

    Stayed in December 2023

  • Reviewed: 20 November 2023

    7.0
    Friendly staff,nice rooms and overall enjoyable stay
    • Leisure trip
    • Family with young children
    • Two-bedroom Pool Villa Sungu
    • Stayed 5 nights
    • Submitted via mobile

    We had organised with staff to be picked up from airport before our arrival but no one ever showed up Breakfast could have more variety

    Great beds and private pool was amazing

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Sungu
    • Stayed 5 nights

    En general la tranquilidad, la villa en la que nos alojamos era muy agradable. La piscina un plus.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Traditional comfortable Ubud hotel in good location.
    • Leisure trip
    • Family with young children
    • Superior Sungu
    • Stayed 3 nights
    • Submitted via mobile

    The lush gardens had plenty of mosquitoes but the room had a fogging spay and the bed surrounding mosquito nets. The bed needed double power points next to it for phone recharging. Our small “l” cottage didn’t have a TV. Which we didn’t need. The room had only one inside uncomfortable chair but two chairs and table outside.

    Friendly competent staff. Well looked after beautiful Ubud gardens. Traditional Ubud style. The shower is open to the sky, next to the marbled bathroom.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Duplex Villa Sungu
    • Stayed 5 nights
    • Submitted via mobile

    Staff always asking when the check out is. Breakfast . Apartment cleaning, maintenance.

    Location

    Stayed in September 2023

  • Reviewed: 13 October 2023

    8.0
    Great value hotel
    • Leisure trip
    • Family with young children
    • Duplex Villa Sungu
    • Stayed 4 nights
    • Submitted via mobile

    More umbrella shades are needed around the poolside. Some of the advertised activities were not available

    Great value for money for the price we paid including breakfast. Good choice of breakfast options. Comfortable beds. Great free shuttle service into town. Staff.were.so friendly, happy and really chatty. Lovely people. Loved our private outside courtyard area. And also Loved the traditional outside bathroom daily free water was also welcomed.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    3 generations trip to Bali
    • Leisure trip
    • Family with young children
    • Two-bedroom Pool Villa Sungu
    • Stayed 3 nights
    • Submitted via mobile

    The 2 bedroom villa was private and quiet with plenty of room. Bathroom was pretty special. Private pool in tropical garden setting was an enjoyable bonus. The main pool was also lovely after a hot day out in town. Breakfast each day was delicious with a good variety to chose from but couldn't go wrong with the Indonesian breakfast options. Massage was great. Friendly, helpful staff.Will be back!

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    There are areas that could be improved on to make the stay better.
    • Leisure trip
    • Couple
    • Superior Sungu
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner in room was not adequate and areas needed to be cleaned. Area was very noisy at night, with constant roosters crowing and traffic noise. There was confusion on ordering breakfast that was included in our stay. No free bottles of water, when area is known to not have safe water.

    The room and bathroom were very large, with unique features. The breakfast was good with several selections. The staff were friendly and polite.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Nice stay in Ubud
    • Leisure trip
    • Group
    • Duplex Villa Sungu
    • Stayed 3 nights

    The bathroom is big, meanwhile the furniture in the entire villa is quite old.

    The villas offered by the hotel are very big and comfortable. The stuff was very helpful in booking either the sunrise hiking on Mount Batur and the transfer back and forth Gili Islands.

    Stayed in August 2023

Showing 1 – 25

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