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Reviews of Wah Resort Gili Trawangan 3 stars

Jalan Kelapa Gili Trawangan, Gili Indah, 83352 Gili Trawangan, Indonesia

#129 of 137 hotels in Gili Trawangan

Guests' Choice

Review score

Based on 257 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    8.6

  • Facilities

    6.1

  • Staff

    8.1

  • Value for money

    6.5

  • Free WiFi

    9.9

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Showing 1 – 25

  • Reviewed: 27 January 2025

    5.0
    Very OK
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The beds were rock solid. Very hard to get to sleep. The rooms were quite small, damp and boxy. The bathroom also was a bit of a disappointment, with one shower head for hot and one shower head for cold, with the hot water getting cold after about 5 mins.

    The staff were great! Very nice and helpful. The property also had a lovely stop on the beach which gave you access to sun loungers there in a great space to see turtles.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Bungalow Twin with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Beds hard.pool out of action and we were misled about that.breakfast quality poor.

    Location

    Stayed in December 2024

  • Reviewed: 4 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    False advertising on Booking.com which is not the resorts fault but disappointing.

    It was a nice property and quiet at night

    Stayed in December 2024

  • Reviewed: 22 September 2024

    5.0
    Great location and good value for money but awful bathroom
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom has a very bad smell we had to keep the door closed at all times and the shower didn’t even turn on. Beds were rock hard. Couldn’t change air con temperature and tv didn’t work.

    Great location, on turtle point. 15 min walk from harbour. Friendly staff and good WiFi. Very affordable.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    6.0
    Best Budget stay
    • Leisure trip
    • People with friends
    • Standard Double with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    My bathroom had sewer smell when shower was used and water wouldn't drain.

    Great location, bike and scooter rent is onsite, and you can see great sun rise in the beach. Staff were great, rooms were clean and bed was comfy.

    Stayed in August 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Canary Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner not working very well.

    Nice place, close to all amenities.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The location is excellent, as the hotel is right on the beachfront.

    Stayed in August 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The bed was rock hard. Super firm, I used the pillows and duvet to make it bearable to sleep on

    Good location right outside turtle point. Staff were super helpful and provided bikes to rent as well

    Stayed in September 2024

  • Reviewed: 21 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bungalow Twin with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The beds were not comfy and the electricity sometimes cut out.

    The location was good and the staff were friendly. The room was quite big too.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    6.0
    Enjoyed Gili Islands but will stay elsewhere next time.
    • Leisure trip
    • Family with young children
    • Bungalow Double with Pool View
    • Stayed 3 nights

    The beds were terribly uncomfortable and the air con needs attention. Doors were hard to open and close and I was unable to lock without assistance due to misalignment. Had to request a fridge to be brought in by showing it was listed on my booking. No cable TV (as advertised), just local channels.

    Fantastic proximity to the beach. Staff member, Gop, who worked on the beach bar, was amazing. Incredibly friendly and helpful.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    5.0
    Good location but unclean and expensive for what you get.
    • Leisure trip
    • Couple
    • Superior Canary Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are unclean, floor and bathroom was filthy. Had stains on the mattress under the sheets. Strange atmosphere with the workers lounging outside our room most of the day. The pool water was green so we didn't use it. it This was an expensive stay for us and it was not value for money at all. Wouldn't recommend.

    Great location for snorkeling with turtles.

    Stayed in August 2024

  • Reviewed: 20 July 2024

    6.0
    Great location, but could be a lot better.
    • Leisure trip
    • Family with young children
    • Bungalow Twin with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    We enjoyed the stay, and it was value for money, but the rooms were small and the bathroom was not air-conditioned. The pool - as mentioned in other reviews - was really just a green pond that you couldn't swim in. Staff were not very welcoming, and when I reported dirt and ants all over one of the beds thier first response was not good enough.

    Well located complex of rooms with pleasant veradahs overlooking a lush courtyard with pool. Comfortable beds and a range of hire options from the reception. Great breakfast served on a restaurant area next to the beach.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    7.0
    For the price we paid great place and great location but old and not good maintain place.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 4 nights

    The structure it's old and not well maintained unfortunately. It has big potential but they are not investing the money to maintain so for example the pool dock wood it's broken in parts and dangerous. The pool was green almost the time, never really clean water. The mattress are super hard like stones. For me no problem but my family complain about them. They don't have good cleaning standards so we have to clean the staff to clean again the room. The toilet was stinky we have to buy deodorants for the toilet and keep the door close all the time.

    Ok this is a controversial on, I like the position just south of the busy area, so quite but very close to restaurants and all the activities. It's beach front with private beach with umbrellas and nice resto on the beach. We choose the biggest room so was spacious. The staff was very friendly and helpful. For the money we paid was great.

    Stayed in June 2024

  • Reviewed: 13 July 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Good location , nice pool , bungalow was look nice , but the room worth a price , cheap - cheap :)

    Stayed in July 2024

  • Reviewed: 30 June 2024

    6.0
    Great location, average hotel
    • Leisure trip
    • Family with young children
    • Bungalow Twin with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Very hard beds, so hard that it's difficult to get comfortable. Rubbish lying around under the rooms. Noisy at times both very early (staff sweeping ay 6.15am) and late (guests in pool at midnight). Electricity didn't work in the room to boil the kettle, so we had to move after 2 nights. Was an annoying buzzing sound from the meter for the next room for days, despite reporting it to staff for 3 days. There was no daily water given, and the room was not cleaned at all in 5 days. The pool is green, so while I'm sure it is clean, it doesn't look like it. The food at the restaurant was average. For the price I paid, I was a little disappointed, to be honest.

    Great location, turtles right off the beach out the front. The staff were very friendly and helpful, especially Mee.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Staff were doing big deal about the towels. When I checked in lady said I have a free towels and I can use bed at the beach on front of hotel, next day they wanted to charged me when I asked again for a towel . They said I can have a free towel to use only for a pool area but when I go to to the beach with a towel - 6 meters on front on hotel I need to pay... so ridiculous , especially when two employees give different information.. when you walking around hotel employees lying down everywhere ,sleeping , you see a lot of garbage left, very unprofessional to see from the guest view.

    Extra szmpoo, conditioner

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had an ongoing leak that management were are of. The bath floor mat was soaked before we even arrived, as stayed that way during our stay. The floor in bathroom basically wet the entire time due to this leak.

    Location was calm and quiet area

    Stayed in June 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Our rooms smelled a little musty, but then again we took the cheapest rooms, so we can't complain. Swimming pool could benefit from a better upkeep, and cleaning

    Very nice staff. Resort is very pretty, with swimming pool. Strong WiFi in the room

    Stayed in May 2024

  • Reviewed: 16 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Rock hard bed. The resort is very dated, not very clean and the pool being green is uninviting. Socket for the kettle didn't work and no mini fridge.

    Great location, walk across the road to the beach, in the sea and within 10yrds swim with a turtle. Breakfast extra but good value for money.

    Stayed in May 2024

  • Reviewed: 4 November 2023

    5.0
    Cleaniness was non-existing but the price was affordable.
    • Leisure trip
    • Group
    • Standard Double with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The pool was quite dirty, the rooms were dirty and the staff didn’t clean them even once, the bathroom door didn’t close properly, bathrooms didn’t dry and they smelled very strongly like a sewer. There were black stains on the walls (foot marks etc.)

    Good location, affordable

    Stayed in November 2023

  • Reviewed: 31 October 2023

    6.0
    We probably won't be back.
    • Leisure trip
    • Couple
    • Bungalow Double with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    The room was not very clean. We stayed for 5 nights and paid $100 Aus a night with no breakfast. The room didn't get cleaned once. We had to empty our own bins and pay for beach towels. Other resorts on the island offer a lot more for a lot less.

    The staff were very friendly.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    My mattress was really hard and the wifi wasn’t great. Other than that, great place!

    Staff was AMAZING! Went above and beyond. Location is great and the pool was also really nice. You can rent a bike there too.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Oke
    • Leisure trip
    • Couple
    • Bungalow Double with Pool View
    • Stayed 1 night
    • Submitted via mobile

    They asked uss if we wanted to do our laundry, we said yes (for 50.000idr) en after the laundry they sais yes it was per kilo so now you need to pay 150.000 idr, we were not happy about that

    The neighborhood

    Stayed in September 2023

  • Reviewed: 27 September 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Twin with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Our room wasn't expensive but didn't feel nice. The bathroom floor was where the shower drained, and it didn't drain overnight and generally didn't feel clean.

    Nice location and the nice rooms looked great.

    Stayed in September 2023

Showing 1 – 25

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