Needed some maintenance and cleaning

Pool. Breakfast

Stayed in September 2025

The breakfast was average...had to purchase coffee as they had no machine. Often food was cold and looked unappetising. The pool looked as if it needed some maintenance...rather worn, leaking tiles, old floorboards, etc.

Close to town, pretty quiet considering the location, the pool area was great, breakfast was OK, the rooms were quite spacious, staff were happy to assist when required.

Stayed in August 2025

Local breakfast l was good but European breakfast selection could be a little better. Rooms were comfy but felt a bit old. However these are minor points.

Exceptional stay. Two beautiful swimming pools with comfortable deck chairs. Great location at the end of the strip which is quieter yet close enough to be central. Staff are incredibly friendly. Restaurant is comfortable and food is decent. Room is large and comfortable, bathroom is large. Also they do a decent Bloody Mary!

Stayed in August 2025

AMAZING!! Every aspect

Stayed in August 2025

Nothing. All perfect

Beautiful grounds. Lovely pools

Stayed in August 2025

The property was a bit dated and not as clean as I like. I would say it was clean enough, but not super clean.

The grounds were very beautiful, and it was relatively quiet, considering how close it was to the main strip. The noise came from the other hotel guest.

Stayed in July 2025

The receptionist staff was rude at a point we had to stop talking to him. The bathrooms had large pile of black sand next to the bath, staff said it was a design but it looked like incomplete. The boats used for trips are very old even though asking for higher price

The hotel is located 9min walk from the harbour, has a nice pool just in front of the beach. The breakfast is good and the clinic is top notch.

Stayed in August 2025

I like the fact that they have 2 pools - the one in the front for everyone, another one in the middle of the hotel for adults only, but no one attends this 2nd pool so most days it’s dirty.

Although the room is a bit old but it’s clean - the housekeeping staffs are very kind and helpful. The hotel is right in front of the beach, easy access to the Gili Trawangan harbor (10 min walk or ride the horse cart).

Stayed in July 2025

It is the typical big resort that provides you a comfortable stay but the experience is not top notch. For example the beach in front of the resort is not the nicest and at breakfast you can eat a lot but the quality is not outstanding. Good choice for families

The hotel is good located not far from the harbour. In front of the resort there’s a private beach to relax and there are 2 swimming pools inside the resort. The rooms are big and well-equipped and the resort very big, with green spaces and relax areas. Turtle point is about 20 minutes on foot and sunset point is more or less the same. Breakfast is buffet.

Stayed in August 2025

Nothing!

What a fantastic stay. The location is perfect. Being at the end of the strip allows for a great location without any excess noise. Two pools allows adults without children to have their quiet time while family’s can have their fun too. The rooms are a fantastic size. I don’t think we have ever had a bigger bathroom.

Stayed in August 2025

All good

Great location

Stayed in July 2025

No smart Tv. Not many plugs beside the beds.

The pool was excellent. The buffet breakfast was perfect! They have an onsite spa which is very reasonable and also a clinic and pharmacy which was very convenient! Bikes available for less than 4 euro per day. The room was lovely with great air conditioning.

Stayed in July 2025

Rooms and whole hotel felt dated and hotel in need of maintenance. Room didn't look as good as it looked in the pictures. Sun loungers were clearly very old and a bit dirty. Breakfast was ok but nothing very special. Not the hotel's fault but the birds and Islamic call to prayer woke us up very early at about 6am.

Great location right next to all the restaurants and bars. 2 pools including an adult only pool were great and the private beach was lovely. Bike rental was easy but would be expensive to do it every day. Loads of space for sun loungers and didn't have to get up early to reserve one.

Stayed in July 2025

The receptionist wasn’t nice and professional with another couple who had a problem ( I heard them saying that they booked twice by mistake but the employee literally said i dont care that is not my problem deal with it with an attitude)

Very good place

Stayed in June 2025

Loved everything!

Had such a great time at Vila Ombak! Everything was nice, fantastic breakfast, and loved the outside shower from my room.. The staff was super friendly and always ready to help. Big thanks to Ivan ,he was amazing!Helped me book my ferry back to Bali and sort out the transfer too. Super kind and really made things easier for me. Appreciate it so much! 😊

Stayed in June 2025

Nothing. Loved everything and would love to come back to Gili T and Villa Ombak.

We stayed in Akoya 2 bedroom pool villa and it was excellent. Complimentary bikes were also great. Enjoyed the private pool and lounging area for meals a lot. Breakfast was great too.

Stayed in June 2025

Beautiful, friendly and hospitable staff, the place was very well maintained with gorgeous gardens, pool was very nice, the place is close to the beach. Close to the party centre. We highly enjoyed our stay.

Stayed in June 2025

The bathroom didn’t have AC so it was very humid especially after a shower, but it was bearable.

Great hotel, right by the port (only a 5-10 minute walk along the main road) and where all the shops/restaurants are. Had two pools which was great to switch between. The room was spacious enough for 2 and even offered cycle parking for rented bikes. Overall an excellent location. Staff were very kind and a great help with any issues we had.

Stayed in June 2025

Our first room 1062 was old and tired, dark, lacked power points and the A/C did not work. Maintenance came 3 times after it could not be fixed we were moved to an upgrade room 4021. This room was exceptional ! Beautiful! Thank you. Some of the staff we found quite miserable, especially in the main restaurant by the pool. These staff were not the Trainees working there as they were very friendly. Pool area is OK. Lacked pool service, nobody walking around to see if anybody wanted a drink. You constantly had to go into the restaurant area to the cashier to order! Which was a bit of a pain really!! Wooden walking surface around pool area needs maintenance, uneven boards, broken in areas. Breakfast is nothing to shout about. Not advised prior to or on our booking that the pool bar is under construction and some of the villa's. We would not have booked this hotel due to the nail gun and electric saw noise most of the day. You were given, however, for the inconvenience a 10% voucher for a 'one off' use on drinks, a meal and a spa treatment.

The location is fantastic ! Nicely kept gardens! Mendra front of house is very friendly and helpful.

Stayed in June 2025

Our room was at the end of the resort and we had to walk a lot to reach the room in the scorching heat. It won't be an issue if you are hiring cycle/electric scooter.

We had booked two rooms. The rooms were good, bathrooms were very spacious. The AC in one of the rooms was not cooling so we had to ask the staff for help which arrived quite late. There were two pools and both were nice. The property is right on the beach and we saw the beautiful sunrise just by walking to the beach.

Stayed in May 2025

Both pool bars were closed for renovations we were not told about this until I read it in my room. A bit better planing and have one of them open.

It was clean and tidy. Staff were very friendly

Stayed in June 2025

The Indian tourists. For the love of God, behave people.

Location, food, beach

Stayed in June 2025

Breakfast was standard, could have been better.

Beautiful room, location of hotel was excellent. Staff very helpful. Useful to be able to hire bikes directly from the hotel.

Stayed in May 2025

The service in the bar and restaurant, breakfast, lunch and beach Buffett was terrible. Drinks too forever, food was very slow and you had to chase up orders of food, things came incomplete and one day I had to ask for something 4 times to get it, they really need to work on this area as it lets the rest of the hotel down.

Location and accommodation was amazing, the staff at reception and house keeping excellent.

Stayed in June 2025