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Reviews of Four Points by Sheraton Bali, Ungasan 4 stars

Jalan Raya Uluwatu, Banjar Giri Dharma Ungasan, Kuta Selatan, 80364 Jimbaran, Indonesia

#47 of 66 hotels in Jimbaran

Guests' Choice

Review score

Based on 182 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 12 August 2025

    8.0
    Good value for money if you don’t need to visit beaches
    • Leisure trip
    • Couple
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    The bed is a little too soft and the furniture looks tired and old. The rollers for curtains in the corridor are broken.

    One of the best value for money in Bali. Location is great for people not going to beach. Food all around and very close to GWK.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 4 nights
    • Submitted via mobile

    Comfort

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Good option
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 1 night
    • Submitted via mobile

    No issues

    All good

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    There was high humidity in the room and pillowcases, smelled musty. They gave us dehumidifiers and an air purifier but it didn't help much.

    We loved our stay because of the bartender Husain. He is lovely and always smiling. Big greetings to him from Edita and Filip.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    9.0
    Very high standard, maybe 10/20% overpriced but worth it for peace and privacy
    • Leisure trip
    • Solo traveller
    • Twin/Single Beds, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was a very high standard.

    Great hotel, equal quality for less on the island but the extra gives you quite good privacy and security in the hotel.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 3 nights
    • Submitted via mobile

    Difficult to walk around the area to local shops ect as the hotel is set on a very steep hill with congested traffic.

    The staff were amazing! Special mention of Frieda at reception who went above and beyond.. and Darna in the restaurant. Great daily breakfast with plenty of choices.

    Stayed in July 2025

  • Reviewed: 17 June 2025

    7.0
    Nice stay, lovely service, great room and pool.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Pool access, Balcony with Extra Exclusive Access
    • Stayed 1 night

    Location was average in terms of access and crazy congestion getting there and away.

    Friendly service, comfy room, pool access from room was great.

    Stayed in May 2025

  • Reviewed: 8 June 2025

    7.0
    Comfortable but noisy traffic can be heard day and night.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 6 nights
    • Submitted via mobile

    Location is noisy with traffic noises day and night.

    Friendly staff that were always willing to help.

    Stayed in June 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 2 nights

    How the bathroom doors are. its odd food menu needs improvement

    We had a huge family reunion in bali around 20 of us. our cousins wedding was in a nearby hotel so we chose this place. Firstly the staff is star of the show. Just so helpful and kind. Level of service is incredible. thanks to all the staff for making this stay so great. Great Pools Great Breakfast Rooms are good

    Stayed in February 2025

  • Reviewed: 28 February 2025

    8.0
    Amazing, we will be absolutely back
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    The marble floor in the room creates a lot of condensation from the humidity, so it was a bit slippery

    The staff were so warm and genuine welcoming, helpful and friendly Breakfast is great, has a great range of selections, taste is great! The property is properly maintained and kept in good condition and cleaned 💯💯

    Stayed in February 2025

  • Reviewed: 24 February 2025

    8.0
    Pleasant
    • Business trip
    • Solo traveller
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 1 night
    • Submitted via mobile

    Location

    Nice rooms

    Stayed in February 2025

  • Reviewed: 10 February 2025

    9.0
    Superb
    • Couple
    • Larger Guest room, 1 King, Bay view, Pool access, Balcony with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    Was excellent experience for us, the staffs are friendly keep smiling. And was cleaned the foods was amazing. You doing great job guys..

    Stayed in February 2025

  • Reviewed: 7 January 2025

    8.0
    Rooms need renovation
    • Leisure trip
    • Solo traveller
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 4 nights
    • Submitted via mobile

    Ventilation in the room, Rooms need renovation

    Staff was helpful

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Disturbing traffic
    • Leisure trip
    • Family with young children
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 3 nights
    • Submitted via mobile

    The road noise is disturbing. When a dated truck (and there are lot of those) tries to climb uphill the main island throughfare just outside the hotel, the engine noise is heard wide and far, all day and night. This is not for those who think they will wake up to bird noises.

    Things were as supposed to be at a four points.

    Stayed in December 2024

  • Reviewed: 16 November 2024

    8.0
    Was a pleasant stay
    • Leisure trip
    • Solo traveller
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 4 nights
    • Submitted via mobile

    No aircon in common areas

    The restaurant staff were amazing

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    Good value
    • Leisure trip
    • Couple
    • Twin/Single Beds, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t very special and rooms “small”.

    Great view

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Will definitely consider staying there again
    • Leisure trip
    • Solo traveller
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Cleanliness, location, staff were great

    Stayed in August 2024

  • Reviewed: 15 September 2024

    7.0
    Good value for money
    • Business trip
    • Solo traveller
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 5 nights
    • Submitted via mobile

    The position in the middle of the island and traffic make it difficult to access

    Very big structure with spacious rooms and view of Bali island bay

    Stayed in September 2024

  • Reviewed: 24 August 2024

    7.0
    Overall everything was good.
    • Leisure trip
    • Couple
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 1 night
    • Submitted via mobile

    to get mineral water refill, towel and bathrobe i have to ask 3 times till they come. 😔

    Great location and very kind staff.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    We stayed me and my husband for 3 nights. Everything was great. I highly recommend the hotel.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 3 nights

    everything was excellent.

    Stayed in July 2024

  • Reviewed: 7 August 2024

    9.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Twin/Single Beds, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Satisfied for everything

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Bay view, Balcony with Extra Exclusive Access
    • Stayed 6 nights
    • Submitted via mobile

    I added the half board to my stay but actually you have just very limited choices and moreover the staff was confused about what we can or cannot order from the menu. Also, unfortunately, from the room you hear all the traffic noise and it’s hard to sleep well.

    Staff was amazing and really welcoming, I would book this hotel just for them.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Nice location, friendly staff. Good for a short trip.
    • Leisure trip
    • Family with young children
    • Twin/Single Beds, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 14 nights
    • Submitted via mobile

    Few areas of improvement noticed over my 2 week stay. The property seems like a hotspot for large local group events, especially on weekends. This results in most of the staff being engaged for the event and delay in room service/ cleaning which can even be skipped a day or two. This can be a little nuisance if you are travelling with kids. Apart from the receptionists, the other staff doesn’t speak or understand much english. The breakfast is a huge spread but is repetitive.

    Great location. Friendly staff. Daily supplies and grocery stores within walking distance. A special mention for Inul, Ary and Aya who were very helpful. The view from outside the room overlooking the GWK statue is nice. The play area for the kids, breakfast area overlooking the city is great.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    We had a lovely time. I would definitely recommend the place
    • Leisure trip
    • Couple
    • 1 King Bed, Courtyard View, Guest Room with Extra Exclusive Access
    • Stayed 4 nights
    • Submitted via mobile

    Lacked evening entertainment-maybe a live band,karaoke nights,having a DJ play music The bins in the room-use plastics or regular cleaning

    The staff was lovely namely-Lusian,Edho,Agus,Gustra,Partiri,Aya,Komang Adi,Pai,Suksma,Mewali,Lia The food was great The pool was also nice Lovely atmosphere The rooms were always fresh and clean

    Stayed in June 2024

Showing 1 – 25

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