9.5

Reviews of Umakayu Joglo Villa Canggu - Boutique Hotel

45 Jalan Pantai Batu Bolong Canggu, 80361 Canggu, Indonesia

  • Iversen

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    The room was very spacious and provided everything we needed. The pool and common area was nice.

    No room service for food.

    Property response:

    Dear Iversen, Thank you for your comment. We are sorry we are unable to provide room service, we are too small establishment for that but we are pleased to read that you like our property and we hope you truly enjoyed your stay and we would love to see you back. The Umakayu Family

    Dear Iversen, Thank you for your comment. We are sorry we are unable to provide room service, we are too small establishment for that but we are pleased to read that you like our property and we hope you truly enjoyed your stay and we woul… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    31 March 2025
  • Caitlyn

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
  • Gleb

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
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  • Jia

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    Everything is perfect! I come to Bali every 2-3months, and have been stayed in over 10 places, this one is the best accommodation experience I’ve ever had! The staff is so attentive! Love them!❤️

    None

    Property response:

    Dear Jia, thank you very much for your kind review. We are delighted to read that you loved your stay with us. Our staff is very pleased with your comment and hopefully we can welcoming you soon again. We would love to have you back 😊. Nicole

    Dear Jia, thank you very much for your kind review. We are delighted to read that you loved your stay with us. Our staff is very pleased with your comment and hopefully we can welcoming you soon again. We would love to have you back 😊. Nico… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    8 January 2025
  • Bellinsky

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    We absolutely enjoyed our stay. The room was very clean and has everything we need. There’s a water foundation inside the room, which conveniently solved the drinking water concern. The villa was beautifully embraced by plants and has a hidden stream. The pool was also regularly cleaned. We weren’t affected by the construction noise at all. The customer service was truly exceptional. We were welcomed by a big bowl of fresh fruits and two cute cats in the villa. All staff we encountered were genuinely kind and helpful. We accidentally left our valuable property in the safe box, Putu and Nicole were super responsive and generously helped us ship our stuff through international shipping back to Australia. We can’t thank them enough for their active problem solving and hospitality.

    Nothing at all.

    Property response:

    Dear Liu, We are very pleased to read that you enjoyed your stay with us and we were happy to help with the forgotten wallets incident. Most important is that we have happy guests and we truly hope to welcoming you again. Nicole & The Umakayu team

    Dear Liu, We are very pleased to read that you enjoyed your stay with us and we were happy to help with the forgotten wallets incident. Most important is that we have happy guests and we truly hope to welcoming you again. Nicole & The Umaka… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    1 January 2025
  • Qiu

    Reviewed: 13 December 2024 · Stayed in December 2024

    Verified review
    Property response:

    Dear Qiu, thank you for your review. We are very happy to read that you have enjoyed your stay with us and we hope to see you back.

    Umakayu Joglo Villa Canggu - Boutique Hotel
    8 January 2025
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  • Thomas

    Reviewed: 7 December 2024 · Stayed in November 2024

    Verified review

    I recently stayed at Umakayu with my family and it was an amazing experience. Giorgio and his staff are extremely welcoming and had plenty of great recommendations (restaurants, Pilates, yoga, day trips) to share. It is possible to walk to the beach and access many restaurants and amenities by foot. Umakayu is a calm oasis in the heart of buzzing Canggu. The rooms are spacious and the swimming pool beautiful! We look forward to coming back!

    Property response:

    Dear Thomas, it was a pleasure hosing you and your family at Umakayu and we are very pleased to read that you enjoyed your stay. We surely also look forward to welcoming you back in the near future.

    Umakayu Joglo Villa Canggu - Boutique Hotel
    8 January 2025
  • Jan

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review

    I can't even begin to tell you how AMAZING our stay was. Let me start by saying that we WILL come back next year during our holidays. Upon arrival, we were welcomed by the hotel's Manager (Putu) who is SUPER friendly. He looked after our every need during our stay. The experience is super tailored for each customer. He gave us a very detailed guide of places to go to, where to eat, entertainment, etc. They provide you with everything you need (I'm not just saying it, it is true!) The facilities are TOP NOTCH. The shared kitchen (in case you feel like cooking) has everything you need, and it's open 24/7. It is also at good distance from the rooms so you don't need to worry about being disturbed if anybody decides to make a midnight snack. The whole place is surrounded by plants and it instantly makes you feel like you're staying in a very fancy forest (with a pool in the middle!). The pool is nice as well. Good size for the amount of bedrooms the hotel has Now, the bedrooms are out of this world! They're joglos and you would stay in a whole unit (with terrace). The bed was BIG and super comfortable. There's a cabinet full of cutlery, some spices, lots of glasses and cups, mosquito repellent (free of charge), etc. They also made sure to put a mosquito incense out of the door to shoo them away. The bed is also surrounded by a very silky mosquito net that gives it a fancy look. The bathroom was nice, spacious and very clean! They clean the units TWICE a day, and you can choose either day time or afternoon time for your cleaning. On our last day, our check out time was supposed to be 12pm, and unfortunately our pick up to the airport would only show up at 8pm so we had nowhere to spend 8 hours with 4 suitcases. This is where you see how GOOD they are. Putu was so kind to allow us to stay in the room until 8pm! How amazing is that! We stayed in 4 hotels during our entire Bali stay, and this is the BEST one so far.

    The only thing I'd recommend looking into, is perhaps putting a bigger sign outside of the hotel with big letters that says "GIORGIO AT UMAKAYU'S" so that everyone can find this gem in Canguu.

    Property response:

    Dear Jan, I cannot find the right words to reply on your review, this is so kind of you and we do look forward to welcome you back next year. Thanks for the recommandation to be more visible from the street, we will amend this. Thanks again for expressing your satisfaction, the whole team is very touched. Wishing you all the best…Giorgio.

    Dear Jan, I cannot find the right words to reply on your review, this is so kind of you and we do look forward to welcome you back next year. Thanks for the recommandation to be more visible from the street, we will amend this. Thanks again… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    3 September 2024
  • Lela

    Reviewed: 8 July 2024 · Stayed in July 2024

    Verified review
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  • Aleya

    Reviewed: 19 June 2024 · Stayed in June 2024

    Verified review

    The staff was helpful and friendly, love the room and everything that comes with it. The ambiance is just lovely. Will definitely repeat staying here.

    Property response:

    Dear Aleya, Thank you for your fantastic review. We're thrilled to hear that you loved the room. Your kind words about our staff helpful and friendly are much appreciated. We look forward to welcoming you back for another fantastic stay. Warm regards, Putu The Umakayu Family

    Dear Aleya, Thank you for your fantastic review. We're thrilled to hear that you loved the room. Your kind words about our staff helpful and friendly are much appreciated. We look forward to welcoming you back for another fantastic stay.… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    3 September 2024
  • Brendon

    Reviewed: 7 June 2024 · Stayed in June 2024

    Verified review

    For a small property we felt extremely secure. The twice daily servicing of the room was exceptional

    Like to have 4 pillows in the room not 2

    Property response:

    Dear Brendon, thank you for your review and comment. We are very happy to ready that you loved our little property and the service. We took note about the wish to have 4 pillows and hope to be able to host you again in the future. Nicole - The Umakayu family

    Dear Brendon, thank you for your review and comment. We are very happy to ready that you loved our little property and the service. We took note about the wish to have 4 pillows and hope to be able to host you again in the future. Nicole - … Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    3 September 2024
  • Alison

    Reviewed: 7 May 2024 · Stayed in May 2024

    Verified review

    This place is perfect in every way and if you have managed to stumble on their property amidst the sea of available accommodations in Bali, don't hesitate, book it! I don't know they managed to create such a tranquil oasis right on the main street of Canggu but I felt every stressor leave my body when I settled in here. There are so many little touches that make this place amazing, its like they anticipate your needs before you do - like how they turn down your room at night, prepare the bed, light some candles, get the temperature just right or the fresh coconut in the fridge, natural mosquito repellant, the adaptor for your room so you don't have to worry about your chargers matching or how each bungalow has its own private wifi. I felt capable of traversing the gruelling hot & chaotic Canggu streets, always knowing I had this place to return to. An evening or an early morning dip in the pool, the sounds of birds in the garden, the gentle stream and temple outside my window, the healthy eatery across the street that is open 24 hours a day, the absolutely lovely and gracious staff. You will feel very well taken care of here.

    Nothing!! I loved everything about this place and will return if I ever get the chance to return to Bali.

    Property response:

    Dear Alison, With some delay, we would like to thank you for the lovey review you left for our property. We are delighted to read that you enjoyed your stay and all the little details you find at Umakayu. Our staff is very pleased about this. We do hope to hosting you another time and we wish you all the best. Nicole - The Umakayu family

    Dear Alison, With some delay, we would like to thank you for the lovey review you left for our property. We are delighted to read that you enjoyed your stay and all the little details you find at Umakayu. Our staff is very pleased about thi… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    3 September 2024
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  • Daniel

    Reviewed: 19 April 2024 · Stayed in April 2024

    Verified review

    This is a quiet and very lush gem off the busy road, very close to restaurants and cafes. The bungalow we had was very big with two bathrooms and an equipped kitchen, and big balcony! A shared kitchen by the pool is also available. The staff were really friendly and came by our room twice a day. We loved the warm welcome (with fresh coconuts and fruit!) We had an amazing stay, thank you!

    Property response:

    Dear Daniel, Thank you for your perfect rating and positive feedback. We're thrilled to hear that you enjoyed everything from the staff, pool, bungalow and we're delighted to hear that you had such a amazing stay. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Putu The Umakayu Family

    Dear Daniel, Thank you for your perfect rating and positive feedback. We're thrilled to hear that you enjoyed everything from the staff, pool, bungalow and we're delighted to hear that you had such a amazing stay. We hope to have the oppo… Show more

    Umakayu Joglo Villa Canggu - Boutique Hotel
    3 September 2024
  • Vik

    Reviewed: 19 April 2024 · Stayed in April 2024

    Verified review
    Property response:

    Dear Vik, many thanks for staying with us….hope to see you back sometime. Wishing you all the best. Giorgio.

    Umakayu Joglo Villa Canggu - Boutique Hotel
    3 September 2024
  • Dominic

    Reviewed: 5 November 2022 · Stayed in October 2022

    Verified review
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