Amazing room. One of the best we have stayed in and we have been all around the world Views pool food al quality Very attentive staff genuine

Stayed in July 2025

Our stay at Uma Kalai was the best decision we could've made - it's a short drive from Ubud centre and still you feel like you're in the middle of a national park. Beautiful view, great rooms, phenomenal food. And yet, by far the best thing about our stay were the people working there. Throughout our stay we were treated like kings and at the same time very friendly. We have a feeling we were able to grasp a bit of Balinese culture and the way of living just by talking to out great hosts. All the people working here a true inspiration on how one should approach their job - with love, care and passion. We were impressed how every individual team member felt responsible for our total experience there, no matter their job description. Thank you Eka for keeping your team inspired, thank you Ami for your wonderful smile every morning, thank you Putu for the nice chats about football and cruises, thank you Ade for your care and recommendations, thank you Gusti for your great energy! A big thank you to your masseuse whose name we forgot and who jumped into the butler role for us :) A big thank you goes to your skilled masseuses who saved my back and to our driver and guide Dedu who made us fall in love with the Balinese way of living during our 1-day trip around Ubud area. Highly recommended, all high expectations exceeded and we want you to know that your influence on us goes beyond great customer service! One day we'll be back for sure! Stay awesome :)

Stayed in July 2025

Everyone there treated us very well. Eka was very welcoming and provided a welcome drink. Gusti delivered our belongings to the room and gave us ample information about the location and recommendations. Ade and Ami were both incredibly helpful and accommodating in every way. It truly feels like you're being pampered staying here. I would recommend this place to anyone wanting to be close enough to Ubud but experience a unique and tranquil luxury experience.

Stayed in July 2025

Room had too little space to lay down your bits and bobs, even a small chair/stool would help. When travelling alone in search of relaxation, too much attention (however kind and friendly) can feel just a little overwhelming - I don’t necessarily want to tell to people every day what I am going to do and then explain afterwards how it was.

Breathe-taking views, worth coming for those already. Peace and quiet. Very good fresh a la carte breakfast with things like smoothies and avocado toast. Really good thorough massage at the spa. When I asked if I could have milk in the room to use with the coffee capsules, I was given a small bottle of fresh milk and it was replenished daily - excellent service. Gym has a Pilates machine.

Stayed in June 2025

Perhaps smaller bikes could be provided for petite-sized guests like me.

My photos say it all- view was amazing! The staff truly go above and beyond to make sure your stay is comfortable and memorable. Loving the heated plunge pool in my villa! I also had the best sunrise yoga with a great instructor.

Stayed in May 2025

We checked in to a small room called Aksara, it was very small but then we moved to the suite which was amazing

It’s a small boutique hotel with only 6 rooms, very quiet and private and service is absolutely amazing , especially Gusti in the restaurant he really looked after us, everything about this property is outstanding , location , staff, view , freshly cooked food for you

Stayed in June 2025

We had an unforgettable stay at Uma Kalai. The room was stunning, with every detail thoughtfully designed. The staff were incredibly warm and attentive, making us feel genuinely cared for throughout our visit. The views were breathtaking, the food was exceptional, and the entire experience felt peaceful and luxurious. Truly a perfect retreat

Stayed in June 2025

Nothing

The view is better than the pictures. We stayed in the Vyoman suite, which is at the edge of property. Just rice fields and mountains as far as the eyes can see. Eka and Gusti managed our stay. The team and they were attentive and wonderful. A WhatsApp group was created. Each request was attended to within minutes. Special mention to the fact that the room is cleaned twice a day. This made our stay clutter free and comfortable. The mattress is perfect. Sufficient storage to put things away. Spacious bathroom with a view.

Stayed in May 2025

There is nothing to dislike about the property it’s truly an amazing space and experience.

The property is absolutely stunning and the views are incredible. Probably the best value for money luxury resort I’ve ever stayed in. The attention to detail with design, everything down to the textiles in the rooms, to the ceramics had thought put into it. The landscaping was beautiful, the rooms were cosy and the in hotel service was impeccable. It was also a nice touch that the villas had private steam rooms and heated plunge pools. The food at the restaurant was also amazing and I didn’t even want to go to any of the restaurants I had booked anymore because the hotel food was so fresh and delicious, they also accommodated my dietary restrictions. The spa services are also so soothing and a really great price for what you get, but nothing beats how personalised the service is. With only 6 rooms, you can assure all your needs will be well taken care of. The butlers and hotel team are incredible people who make you feel like family and attend to every request to the highest of standards. They also remember little things about you and use those details to make your stay extra special. It’s always nice when people remember things about you and your likes. They helped me curate a wonderful personalised itinerary to some rather out of the way places and went the extra mile to assist with other things like changing my flights when I couldn’t pay directly from my location due to my requiring to have a local bank to pay Garuda Indonesia for flight amendments. They helped me with fabric care on textiles after I brought home hand dyed fabric from a natural dye workshop and helped me vacuum pack and store perishables I had purchased from tours. If you’re thinking of staying here just do it. You will not regret it. It’s truly a paradise sanctuary in Ubud and the perfect place to rest, relax and let your troubles melt away.

Stayed in May 2025

Entrance is narrow

Staff was very helpful specially Gusti

Stayed in May 2025

Nothing! Everything was perfect

Uma kalai exceeded our expectations in so many ways. The room was beautiful, the food was very tasty and the view was absolutely breathtaking. But what really made our stay so special was the incredible staff, they are so thoughtful and attentive- every detail is considered. A special shout out to Ami, Ade & Gusti who provided everything we could have wished for and more! Thank you so much to the whole team for an incredible experience, next time we are in ubud we would book again without hesitation.

Stayed in April 2025

Not much really.

Everything tbh, especially the attention to detail from the staff

Stayed in April 2025

This hotel is impeccable, I loved everything about my stay here. The staff were especially friendly and helpful and I look forward to coming back

Stayed in April 2025

Nothing

Uma Kalai made my honeymoon experience so memorable - it was the best place we stayed at in Bali. The private villa was beautiful, new and clean. We had a small pool and the pool was always heated, the bathroom was so big complete with a steam room. I was amazed as to how quickly our room is cleaned - we would go eat breakfast for an hour and in that time our beds would be made, the curtains drawn, the daybed set up etc. etc. There were also practically no mosquitos or bugs which is incredible given the lush greenery. Truly a paradise. Ayu, Ami, Ade were also so so kind and helpful. Food was delicious and they offer a lot of activities that we booked through them such as the Mt Batur hike. Best hotel/resort I've ever stayed at, I would 100% re-book if I came to Ubud again.

Stayed in April 2025

Nothing

Breakfasts were very good, loved being away from hustle and bustle of Ubud

Stayed in April 2025

Staying at Uma Kalai in Ubud was an exceptional experience that exceeded all of our expectations. The property itself is stunning, nestled in the lush landscape of Ubud, offering breathtaking views. The architecture and interiors reflect a perfect blend of traditional Balinese culture and modern luxury. However, what truly set our experience apart were the people. In particular Gusti and Rana. Gusti’s attention to detail, friendliness and espresso martinis are unmatched and he made travelling with a nut allergy extremely comfortable (and even made us our very own nut free snacks!). Rana, the driver, was another highlight of our stay. Rana’s friendly demeanour and expertise in navigating the roads of Bali made all of our trips enjoyable and stress free. Rana shared insights about Balinese culture and history and pointed out hidden gems along the way. We cannot recommend Uma Kalai enough to anyone staying in Ubud!

Stayed in March 2025

I can’t say enough about this incredible place! To paraphrase what one previous reviewer stated, just go ahead and book it! You will not regret your decision! Everything was impeccable. The staff were so accommodating and lovely. The food was excellent and the highest quality produce I had anywhere on the island. The grounds and amenities are top notch. We took advantage of almost everything this property had to offer. Some of our highlights were the couple’s massage (and I absolutely loved the smell of their proprietary massage oil that is also for sale onsite), the morning sunrise yoga class, the private Pilates reformer class that I requested and paid for, and a full-day tour we took of local sites (Jatiluwih Rice Terrace, Sangeh Monkey Forest and more) with the hotel’s private driver. Our experience was truly amazing. Every need was met. The villa was incredibly clean and the bed was oh so comfortable and pillowy soft! And I can’t say enough about the service we received — from pre-planning our tour and activities with Ms. Eka and Ayu ahead of our stay (they were great in their communication via WhatsApp), to the driver, Rana, who delivered us from the airport and also took us on a full day tour, to the wonderful butler staff, Ade, Ami, and Gusti, who met our every request, to the kitchen and wait staff for the wonderful food served, and last but not least to the cleaning staff who keep the entire property spotless and welcoming. If I ever return to Bali I will certainly stay here again! Note that we stayed here for 5 nights and then for another 5 nights at a different property closer to the center of Ubud. For relaxation and a place to truly unwind, away from the hustle and traffic-jammed streets of downtown, this is THE BEST place to stay.

Stayed in March 2025

We loved everything about Uma Kalai. The quality of the accommodation, food, service were impeccable. Best of all were the staff. Ade, Ami and Gusti made us feel so welcome and comfortable. We learned so much from them all about Bali, the culture and good places to visit nearby. Gusti’s cocktails very some of the best we’ve had! The location, views and sense of peace and tranquility make this a really special place. We enjoyed our stay at Uma Kalai so much that we cut short our time to spend our last few days there. We can’t wait to return

Stayed in March 2025

The rooms, the spa, the food, the staff, all of it. Absolutely exceptional property.

Stayed in March 2025

-

This place is 10 out of 10. The service, views, rooms, food, everything was exceptional. A big thank you to the entire team for making us feel so welcome and taken care of. Can’t recommend enough!

Stayed in March 2025

None.

Room - we had the Vata room and it was spacious, brightly lit, clean, and very comfortable. Having the private pool was also very nice as we could take a quick dip in the hot afternoons. Service - I cannot say enough about the service, which was probably one of the best of all the places I’ve stayed. The staff were knowledgeable, super warm, and attentive without being intrusive. Somehow, every time I left the room, I would come back to it cleaned and reorganized. Just fantastic service all around. Facilities - the view from the dining / lounge area is great with good views of rice paddies and wildlife. You can see a lot of different birds during the day. The spa is also great and very convenient, we never had trouble getting an appointment. Food - the food is fantastic, portions are generous, and reasonably priced. Breakfast, which is complementary, was a highlight. Food is cooked fresh and everything is made in-house (including the bread and jams which are must tries). Overall, can’t say enough good things about my experience here and I will be staying here whenever I’m next back in Bali.

Stayed in March 2025

excellent service, best privacy and facilities in the ubud area.

Stayed in March 2025

Excellent!! Staff was Amazing!!

Stayed in February 2025

This property is amazing. The location, views and landscaping are all gorgeous. We wanted to stay in a villa but wanted resort amenities and Uma Kalai did not disappoint. They have a full restaurant and bar that serves food all day/night, peaceful lounge areas, a wonderful spa (the massages were great) and even shuttle to take you to Ubud center. The staff are attentive and polite, every request was handled immediately. After a few days, we started to feel at home. A special shout out to Gusti and Ami who really went above and beyond to make our honeymoon special, thank you!!

Stayed in February 2025