Reviews of Uma Dana Ubud 3 stars
Uma Dana Ubud, 80571 Ubud, Indonesia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNice pool Helpful staff Tea and instant coffee in room
Stained toilet seat Not very clean fridge Compct pool surroundings
Dear Chris, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the pool, appreciated our helpful staff, and found the in-room amenities convenient. We also sincerely apologize for the issues you encountered with cleanliness and the pool area. Your feedback about the toilet seat and fridge have been noted, and we’ll be addressing these with our housekeeping team to ensure better standards moving forward. We truly value your input as it helps us improve, and we hope to have the chance to welcome you back for a more comfortable and enjoyable stay in the future. Best Regards, Dekya
Dear Chris, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the pool, appreciated our helpful staff, and found the in-room amenities convenient. We also sincerely apologize for the issues you enco… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewTranquil location ,with small number of large rooms , close to a good cafe .
Regular guests here and the new staff are less attentive and lazy.
Dear Lisa, Thank you for taking the time to share your thoughts, and we truly appreciate your continued support as a regular guest. We're glad to hear you still enjoy the tranquil location and the comfort of our rooms. We’re very sorry to hear that your recent experience with our new staff didn’t meet your expectations. Your feedback is extremely valuable, and we will be addressing this with the team to ensure we maintain the level of attentiveness and service you’ve come to expect from us. We hope to welcome you back again soon and provide you with a much-improved experience. Please don’t hesitate to reach out directly if there’s anything we can do to make your next stay more comfortable. Best Regards, Dekya
Dear Lisa, Thank you for taking the time to share your thoughts, and we truly appreciate your continued support as a regular guest. We're glad to hear you still enjoy the tranquil location and the comfort of our rooms. We’re very sor… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewUma Dana is our 2nd home in Penestanan. We built a villa close by and lived here while it was being built. We stay here often when our villa is rented out.
Dear Danise, Thank you so much for your kind words and continued trust in Uma Dana We're truly honored to be your second home in Penestanan. It's always a pleasure to welcome you back, and it means a lot to us that you choose to stay with us even with your beautiful villa nearby. We look forward to hosting you again whenever you need a peaceful and familiar place to stay! Best Regards, Dekya
Dear Danise, Thank you so much for your kind words and continued trust in Uma Dana We're truly honored to be your second home in Penestanan. It's always a pleasure to welcome you back, and it means a lot to us that you choose to… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was clean, modern and had good amenities, check out isn’t too early which was ideal and lovely cafe beside. Felt very safe here as solo female traveller
Dear Ellie, Thank you so much for your kind review! We're delighted to hear that you enjoyed the clean and modern space, the amenities, and the flexibility with check-out time. It’s especially wonderful to know you felt safe and comfortable during your stay that means a lot to us, particularly for solo travellers. We’re also glad you enjoyed the lovely café next door. We hope to welcome you back again soon! Warm regards, Dekya
Dear Ellie, Thank you so much for your kind review! We're delighted to hear that you enjoyed the clean and modern space, the amenities, and the flexibility with check-out time. It’s especially wonderful to know you felt safe and comfo… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation near rice field and my room has huge window overlooking the rice fields make sure to ask for that
They need to close the bathroom and doors way so geckos and big lizards don’t enter there are ways to close them
Dear Alia, Thank you for sharing your experience with us! We're so glad you enjoyed the peaceful location near the rice fields and especially the view from your room it’s truly one of our favorite features, and we’re happy you appreciated it too. We also appreciate your feedback regarding the bathroom and doorways. Being surrounded by nature is part of the charm here, but we understand that wildlife like geckos and lizards can be unexpected for some guests. We're currently reviewing ways to better seal those areas while still keeping the open-air design that many travelers enjoy. Thank you again for your helpful comments they truly help us improve. We hope to welcome you back for an even more comfortable stay in the future! Warm regards, Dekya
Dear Alia, Thank you for sharing your experience with us! We're so glad you enjoyed the peaceful location near the rice fields and especially the view from your room it’s truly one of our favorite features, and we’re happy you appreci… Show more
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewNice hotel, beautiful view. Good location.
Hi Sonia, Thank you for your review! We're thrilled you found our hotel nice, appreciated the beautiful view, and enjoyed our convenient location. We hope to welcome you back soon:)
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewGreat value for money. Large room, very peaceful, nice pool
Wifi was patchy
Hi Craig, Thank you for your positive feedback! We're delighted you found our rooms spacious, peaceful, and enjoyed the pool. We apologize for the patchy WiFi and are working to improve the connection. We hope to welcome you back soon :)
Hi Craig, Thank you for your positive feedback! We're delighted you found our rooms spacious, peaceful, and enjoyed the pool. We apologize for the patchy WiFi and are working to improve the connection. We hope to welcome you back soo… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewLocated outwith busy Ubud area. Quiet location. Nice setting. Room dated but very spacious. Hired a moped which made commuting to busier parts easier. Walking on roads tough. Host great. And restaurant separate to hotel but 1 minute stroll away was excellent quality.
Dated room.
Dear Nikki, Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed our quiet location, the spacious room, and the excellent restaurant nearby. It's great to know that hiring a moped made it easier for you to explore Ubud. We appreciate your feedback about the room, and we are continuously working on improvements to enhance our guests' experience. Your comments help us to grow, and we truly value them. We hope to welcome you back in the future for an even better stay! Best regards, Dekya
Dear Nikki, Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed our quiet location, the spacious room, and the excellent restaurant nearby. It's great to know that hiring a moped made i… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewNice location, great outdoors and rooms are clean and have everything necessary. Staff is very friendly and helpful.
The room downstairs smelled moldy during rain season which bothered me.
Dear Theresa Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our location, outdoor spaces, clean rooms, and the friendliness of our staff. It’s always wonderful to know that our guests feel well taken care of. We sincerely apologize for the issue with the downstairs room during the rainy season. Please know that we take such concerns seriously and are working on measures to address and prevent this in the future. Your comfort is our priority, and we’re grateful for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Best Regards Dekya
Dear Theresa Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our location, outdoor spaces, clean rooms, and the friendliness of our staff. It’s always wonderful to know that our guests fee… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewIt's a lovely peaceful place just outside Ubud. Large nice room and balcony, with food at local tropical ant restaurant was ok.pool great shady all day in parts. Relaxing time had.
Reception not always on duty no proper office . Getting to Ubud is 40min walk and with hardly any pavement risky with scooters flying around. Suggest bike transfers or taxi pick up should be arrangeable through office. Suggest set up air con office selling snacks also etc, think staff appreciate it also.
Dear Andy, Thank you for taking the time to share your feedback about your stay with us. We're thrilled to hear that you enjoyed the peaceful surroundings, spacious room, balcony, and our relaxing pool. It’s wonderful to know you had a restful time. We also appreciate your constructive comments regarding our reception services and access to Ubud. Your suggestion for bike transfers or taxi pickups is very helpful, and we’ll look into ways to make transportation more convenient for our guests. Your insights are invaluable to us, and we’re always striving to enhance our facilities and services. We hope to welcome you back in the future for an even better experience! Warm regards, Dekya
Dear Andy, Thank you for taking the time to share your feedback about your stay with us. We're thrilled to hear that you enjoyed the peaceful surroundings, spacious room, balcony, and our relaxing pool. It’s wonderful to know you had a re… Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe breakfast is served in a restaurant/cafe nearby and was delicious. The location is also great, as it is a little bit outside of Ubud's crowded streets.
Dear Markus, Thank you for your wonderful review. We’re thrilled to hear that you enjoyed the breakfast at the nearby restaurant it’s one of our favorite spots too We’re also glad you appreciated our location, offering a peaceful escape while still being close to Ubud’s attractions. We hope to welcome you back soon for another relaxing stay Best Regards Dekya
Dear Markus, Thank you for your wonderful review. We’re thrilled to hear that you enjoyed the breakfast at the nearby restaurant it’s one of our favorite spots too We’re also glad you appreciated our location, offering a peaceful escape … Show more