Unfortunately, staff couldn’t assist with trips around Bali

Very private villa with own swimming pool and only nature around, it was wonderful

Stayed in September 2025

The pillows

Everything was perfect, private and close to Ubud

Stayed in August 2025

Location. Villa is in a beautiful setting.

Stayed in August 2025

Great location. Very helpful staff and was very accommodating

Stayed in June 2025

Could have kept some hand and face towels

Location and staff

Stayed in May 2025

Could have kept some hand and face towels

Location and staff

Stayed in May 2025

The aircon in bedrooms were not powerful enough. They were working, but insufficient to cool down the room. The fruit platter in the breakfast doesn't taste sweet or fresh. There are no walls in the yard to protect privacy. Public can see through the villa from walking path. I don't have a problem, but elderly people please be aware of many stairs from reception to room.

The villa is in the middle of breathtaking beautiful nature. We've been so excited to see squirrel, monkeys, lizards, cats near the river and bridge- they are all very friendly don't worry. Room design is delightful and it's in clean condition. Also quiet location. There are good restaurant, shop, money exchange, cafe, motorbike rent all closeby with walking distance from back side of the hotel. The staff were very friendly and I was able to order customized food out from menu.

Stayed in April 2025

Construction of another villa at time of stay that we were unaware of. Not overly problematic but noisy at times and not a pleasant sight. Not as secure as it could be although reception provides a safe for valuables

Lovely open setting, beautiful pool, able to get places avoiding the main road, comfortable beds, very clean, good bathroom

Stayed in January 2025

nothing

loved everything about the place, quiet and private retreat, the property and areas around it is really well maintained. We had total privacy and would stay again. it's for people who seek a calming retreat and to get away from noise. It's also close to Ubud centre. The staff were all lovely and helpful! beautiful people working here.

Stayed in September 2024

I didn’t like the fact that a cat entered our room. They could consider having more privacy for guests and taller walls for it.

I liked the fact that they have fresh and healthy juice for breakfast. The service throughout our stay was excellent and met our expectations.

Stayed in October 2024

Nothing really, for the good price we paid. Maybe Need a little more breakfast variety. Need more work surface or tables tops. Some people may find the steps to the villa a little challenging but we loved it!

We found a good deal which was good value for money. We stayed 5 nights and as Bali is comparatively cheap we did not have any trouble getting Grab taxis or arranging tours to places we wanted to visit. We arrived close to midnight and a pleasant gentleman met us at reception explained everything, handed us our keys and had someone else escort us to our room who also gave us a tour. The one bedroom pool villa has an outdoor kitchen and seating are with a large mineral water dispenser with cold water too. The bedroom was spacious enough with a tv and attached bathroom. I would suggest they need more work surface or somewhere to put suitcases rather than the floor in both the bath room and bedroom. Especially the bathroom. But this is not a problem really. Sleep was comfortable. Room was clean and quite. Its all natural wood and lighting is not a lot so seemed clean enough for me. Pool was a little cold but once your in its amazing. Breakfast is chosen the night before from a set menu and additional cost for more luxury items such as eggs Benedict or waffles... but this is not expensive. Every so often there was loud humming which at first i though was an insect but actually is some kind of motor... this was irritating but maybe a must so i did not question it. I asked for a spa treatment and reception organised a lovely lady to come to our villa and arranged cushioned mattress on the floor for the massage and scrub. she then asked me to shower whilst she cleaned up everything and made me a detox ginger tea. Her name was Wayan and I highly recommend! Spa treatment was easy to arrange and very good price especially in the comfort and privacy of your villa. We were asked every morning if we required housekeeping which was perfect as we didn't need it everyday. Harry Kumong at reception was very helpful when we asked his advise for ATV tours and Private sightseeing tours. We loved the cheap laundry service too! We would love to stay again soon!!! Thank you

Stayed in October 2024

Fantastic swing bed

Stayed in August 2024

nothing

beautiful tranquil place

Stayed in August 2024

Constantly having to log in to the WiFi is a bit annoying. Tip: make sure you don’t have problem with steps if you want to tour Bali.

Located in the middle of nature with streaming water. We love the large space, the private pool and the outside kitchen area. The staff is also very nice. We felt at home immediately and it was a shame to leave. It would be difficult to find a place to match Ubud Heaven Sayan (for the same price).

Stayed in August 2024

Location is OK, slightly far from Ubud center

Very nice villa with a private swimming pool. Very welcoming and helpful staff.

Stayed in July 2024

No delivery service for breakfast at room only at the restaurant

Clean room and good staff

Stayed in June 2024

Access to the property via a lot of steps. Hard to manage with cases

Location and secluded

Stayed in July 2024

Staff were amazing and very helpful although we kept being asked what we wanted for breakfast the next though. Even messaged through WhatsApp after 9pm at night. Was a little weird.

Gorgeous quiet place to stay. Gorgeous path to walk through the rice fields.

Stayed in June 2024

Nothing was there to unlike.

Everything.

Stayed in May 2024

The road it is located in had nothing to offer, but it's only 15 minutes in a taxi to ubud centre. Room service options limited.

I loved this place. So spacious. We had a 3 bedroom villa. Staff very attentive. I particularly liked crossing the little bridge from reception. Very clean. There are a couple of wonderful restaurants directly opposite with amazing views.

Stayed in May 2024

One thing... I understand that it was a villa and had our own outdoor kitchen and a water dispenser. As an Aussie, I will not drink water that I have not personally opened myself. If you are more adventurous then us with water, this might work for you but I would have loved a few bottles of water per day. I'm just being picky, this place was AMAZING!

This place was AMAZING and so BEAUTIFUL! We had a private Villa with a private pool. We looked out to wilderness and saw monkeys while we sawm. The gardens in the place were amazing, it was well kept. The bed was good. The staff were nice and helpful. Room service - you could not fault! You Whatsapped them what you wanted was there is seconds. :) Highly recommend this place to couples that have been to Bali before and willing to use Grab. We were only 7 minutes with a Grab ride away from central Ubud.

Stayed in March 2024

Nothing to complain about.

We had to book this accommodation very last minute, we arrived within an hour of booking and the room was ready for us and someone was waiting at reception to greet us. Staff then assisted us to our room with our bags. The pool villa was beautiful, very quiet, rooms were clean and comfortable beds, had everything we needed. The staff also suggested restaurants that were close by and suggested other activities in the area.

Stayed in January 2024

Fantastic location in the heart of nature. We felt like we were living in the tropical jungle. The staff were kind and super friendly. The food is also lovely. Highly recommended.

Stayed in February 2024

nothing

If you are looking for a true and authentic Ubud experience close to the river and pristine nature this is the place! Huge terrasse overlooking the river, comfortable room, very friendly staff!

Stayed in December 2023