Reviews of Bubu Inn 3 stars
Jln. Raya Andong, Gang Rajawali, no. 3, 80571 Ubud, Indonesia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewMade was great. Quiet and nice place close to main shopping retailer street.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewVery cheap and Mama is so friendly, can really recommend
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThe facility was okay. The AC didn't work well but it was okay. The bed was comfy. Hot water was good but didn't last long.
The host lady that goes by (Mama) She verbally tore in to me! Only to end up apologizing when she realized she was wrong! She told me "Get down stairs!" "You must be out of here at 12!" And much more ...All the while, she was driving her pointer finger into the wooden table while lecturing me! She had a stern look and aggressive attitude. I was calm and explained to her that I had rebooked earlier that morning. Her staffworker who woke me up from my sleep, was turning her head away bcuz she was embarrassed! I'm a 47 yr old man and she was lecturing me like I was a child! After she didn't believe me. She then called her boss and he confirmed to her that I had rebooked. She tried to be nice after that, but I had already seen the lady behind the mask. I didn't tell her off the way I wanted to, but I decided to write this comment in hopes that she knows about it and not to treat others that way!
Dear Richard, Thank you for taking the time to share your experience. I truly appreciate your feedback, and I’m sorry to hear that your stay didn’t meet your expectations. I sincerely apologise for any misunderstanding or discomfort you felt during your visit. Our goal is always to provide a welcoming and enjoyable experience for all our guests, and I regret that this situation caused you any frustration. Please know that we take your comments seriously and will use them to improve our communication and service in the future. I’m glad to hear that you found the bed comfortable and the hot water working well. We also appreciate your patience and understanding regarding the AC and will look into any issues to ensure everything functions properly. We value your feedback and hope to have the opportunity to provide you with a much better experience should you choose to visit again. Wishing you safe and happy travels ahead.
Dear Richard, Thank you for taking the time to share your experience. I truly appreciate your feedback, and I’m sorry to hear that your stay didn’t meet your expectations. I sincerely apologise for any misunderstanding or discomfort you f… Show more
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewMama is lovely and very helpful with anything you need. AC in the room works great, the bed is comfortable and water pressure was also good in the shower
Last few days of our stay there was no internet, which made it hard to plan things for the rest of our trip. Also we happened to have to noisy people in the next room, but that’s no fault of the property
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewbest lovely lady ever, and so helpful ! loved the friendly cat too!
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewBest lovely lady ever and so helpful Love the friendly cat too
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewBest lovely lady ever Love the friendly cat too
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewLocation was right in the center of Ubud, very convenient to get to any attraction and great restaurants. Bed was very comfortable and room was clean. Mama was a very friendly and helpful host who will make you feel right at home. Hot water in shower!
The air con was not very strong and kept turning off and there was a power outage.
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewStaff really kind
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in July 2024
Verified reviewNo, very bad
Not same as pictures
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewGood clean room, new bed. Great value for money. Not in the centre of town but not far either. Quiet location. Mumma and her staff were very friendly. I'd stay again.
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewThe cost
The bathroom and cleanliness. Kitchen was also not useable.
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewNothing to brag about
The staff kept asking for a payment upfront although a few attempts to explain payment was to be made upon leaving. However, it was happening again the next day until payment was being made.
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewVery clean and affordable.
No clear sign along the road and the pin is not accurate in the GoJek or Grab app
Hi Mark, thank you so much for your kind words. We glad that you enjoyed your stay 😊 We will improve and make sure it’ll be easier for Gojek/Grab to find our place 🌸
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewLocation is great, near from market, gas station, city centre, good wifi
Location was difficult to find, property number written on booking.com unreachable, slow response, poor facilities
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewNot clean at all, I did book a room with 2 twins bed but they tell me that they don’t have any room like this available and if I was not happy I just have to cancel and find another place. She wake up us on the morning one day before the check out because she didn’t check how many night I book so super annoying. And for finish I did wake up every morning with cockroach dead in the room like 3-4 every day.
Hi Marwan, Thank you for your review. We have informed you and showed you from the beginning that we don’t have twin rooms listed at the premises. We showed you that booking.com notification we received shows that you booked a double room. We offered you to cancel, free of charge, but you said you don’t have enough money to book other places. The staff woke you up at noon to check on your booking status. Not early morning. And about the cockroach, we don’t have that problem with other guests. Perhaps you should have mentioned that to the staff so she could move you to other room. Considering the price you paid for the room and your poor review. We will use this to improve our service for the future.
Hi Marwan, Thank you for your review. We have informed you and showed you from the beginning that we don’t have twin rooms listed at the premises. We showed you that booking.com notification we received shows that you booked a double room.… Show more
Reviewed: 16 July 2024 · Stayed in May 2024
Verified reviewlovely, friendly host, cheap price
The room is quite moldly, bathroom is not small I was given a room right next to their reception where the family hangs out, the soundproof is not great so I can hear everything
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 July 2024 · Stayed in July 2024
Verified review