Reviews of Turtle Shelter Guest House
Jl. Danau Tandakan No.9, 80227 Sanur, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast and Location
I have an allergy to cats so the kittens were not my favourite
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent location 5 min walk to beach, restaurants, icon shopping mall & also the night market. Safe & comfortable accommodation, clean, has all you need & friendly staff. Great coffee & a nice basic breakfast. For sure I’ll recommend to friends & family.
Road noise all day/night.. kinda common anywhere within walking distance to tourist areas in Indonesia though.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRoom
No vegetarian options.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewModern room, comfortable bed and pillows! It was near everything! You cannot hear noise from the outside which is great! Owner and staff are super helpful. Free coffee and water :)
Shower got clogged and the whole bathroom got flooded, but owner came after 3 min. and fixed it. It can’t beat the price.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe loved our stay here. Very modern & clean rooms. 500mt to the beach. 800mt to Icon Shopping mall. Just around the corner to the Night Markets.
Nothing
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewRooms are clean, staff friendly,pool clean and cool.
Rooms noisy, you can hear people talking from outside and road noise and music. You only get one towel each no pool towel or bathmat. Towel only changed once a week.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery clean
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewClean, the bed was lovely and soft. Had a fridge to keep water and other things cold. Perfect distance from the beach and other places.
N/a
Dear Jerome, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreciate your comments, which help us to continuously improve our services. Please rest assured that we are committed to enhancing our guest experience and addressing any areas that may need improvement. It would be our pleasure to welcome you again in the future, and we hope to provide you with an even better stay next time. Warm regards, Admin
Dear Jerome, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply apprecia… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewSo was initially bit disappointed when we arrived as it's not 8.2 rating it's probably more like 7.2 but there are a number of things to consider. It was safe and clean, bed and bathroom was really good and the location is great as it's only short walk to Sanur beachfront. Pool although small was also very good and clean. I didn't realise how expensive Sanur beachfront is and this makes this place good value as you pay triple for beachfront properties and although you get more for your money this place is only short stroll to beachfront at 1/3 price. Lilly is effectively cook, cleaner and maintenance manager was very friendly and helpful. They have well priced refreshments and was lovely sitting by the pool with a cold bintang each day.
It was hard to find but basically right behind Jimmy's sports bar (bogan hangout to be honest) The place missed some basics, no TV if you need one, was no soap for basin, our towel rail was broken, fridge was good but noisy so switched off at night. Brekky was very basic and the place was bit noisy especially over weekends with bike noise flowing into the rooms. Due to layout of rooms there's not much privacy sitting in front of room but good way to say "Pagi" to other guests. There are two rooms upstairs which are more private.
Dear Allan, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreciate your comments, which help us to continuously improve our services. Please rest assured that we are committed to enhancing our guest experience and addressing any areas that may need improvement. It would be our pleasure to welcome you again in the future, and we hope to provide you with an even better stay next time. Warm regards, Admin
Dear Allan, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreciat… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean, close to shops etc
Noisy - behind a bar and near the Main Street of Sanur. It was also very noisy when people returned to their rooms at 01:00am. Nice property, but located down an alley, behind a small abandoned restaurant. Very hard to find as only a small sign on top, in amongst the branches of a tree.
Dear Michael, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreciate your comments, which help us to continuously improve our services. Please rest assured that we are committed to enhancing our guest experience and addressing any areas that may need improvement. It would be our pleasure to welcome you again in the future, and we hope to provide you with an even better stay next time. Warm regards, Admin
Dear Michael, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreci… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewNice new building. Cute wee pool area. Great location. Friendly staff. Walking distance to everything I needed. Easy to catch a taxi, plenty of shopping and awesome restaurants close by. Great value for noney
Dear Stephanie, Thank you so much for choosing Turtle Shelter Guest House and for taking the time to share your experience on Booking.com. We’re truly happy to know that you enjoyed your stay with us. Your kind words and support mean a lot to our team, and we’re always striving to provide a warm, clean, and comfortable place for all our guests. We hope to have the pleasure of welcoming you back on your next visit. Until then, we wish you safe travels and all the best! Warm regards, Turtle Shelter Guest House
Dear Stephanie, Thank you so much for choosing Turtle Shelter Guest House and for taking the time to share your experience on Booking.com. We’re truly happy to know that you enjoyed your stay with us. Your kind words and support mean a lo… Show more
Reviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewNicely located 35 minutes from the airport and a few minutes from the harbor. Very comfortable, clean and neat.
A little difficult to find and hectic traffic in the area in July, but definitely not a big issue
Dear Chevonne, Thank you so much for choosing Turtle Shelter Guest House and for taking the time to share your experience on Booking.com. We’re truly happy to know that you enjoyed your stay with us. Your kind words and support mean a lot to our team, and we’re always striving to provide a warm, clean, and comfortable place for all our guests. We hope to have the pleasure of welcoming you back on your next visit. Until then, we wish you safe travels and all the best! Warm regards, Turtle Shelter Guest House
Dear Chevonne, Thank you so much for choosing Turtle Shelter Guest House and for taking the time to share your experience on Booking.com. We’re truly happy to know that you enjoyed your stay with us. Your kind words and support mean a lot… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewWe really enjoyed the property location. It was right in the heart of Sanur. We were able to access local shopping and local coffee, venue, and restaurants within steps outside of our door. We also loved the fact that we could enjoy our meals in our room or on our patio during our stay if we chose to order on site from the restaurant itself at turtle shelter, which the food was amazing!
There was absolutely nothing. We did not like about the property.
Dear Melissa, Thank you for choosing Turtle Shelter Guest House as your place to stay. It was a pleasure to have you with us, and we hope you had a comfortable and memorable experience. We look forward to welcoming you again in the future! Warm regards, Admin
Dear Melissa, Thank you for choosing Turtle Shelter Guest House as your place to stay. It was a pleasure to have you with us, and we hope you had a comfortable and memorable experience. We look forward to welcoming you again in the future!… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewClean ,great breakfast walkable to beach and icon mall wonderful kind staff
A little difficult to find as it's behind the wurung not too much of a problem
Dear Mandyismimi, Thank you for choosing Turtle Shelter Guest House as your place to stay. It was a pleasure to have you with us, and we hope you had a comfortable and memorable experience. We look forward to welcoming you again in the future! Warm regards, Admin
Dear Mandyismimi, Thank you for choosing Turtle Shelter Guest House as your place to stay. It was a pleasure to have you with us, and we hope you had a comfortable and memorable experience. We look forward to welcoming you again in the fut… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewIt was a nice little oasis in the heart of the madness of Sanur. We only stayed overnight so just booked a cheap place and had very low expectations. We were pleasantly surprised ☺️
Be careful leaving the bathroom as the tiles are very slippery with wet feet
Hello Jackie, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreciate your comments, which help us to continuously improve our services. Please rest assured that we are committed to enhancing our guest experience and addressing any areas that may need improvement. It would be our pleasure to welcome you again in the future, and we hope to provide you with an even better stay next time. Warm regards, Turtle Shelter Guest House
Hello Jackie, Thank you sincerely for choosing our guest house and for taking the time to share your valuable feedback. We are truly grateful for the opportunity to host you. Your satisfaction is very important to us, and we deeply appreci… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewRooms were comfortable and very clean. Very close to beach promenade walk, close to night market, other shopping and Icon Bali. Pool was lovely. Quite close to fast boat ferry terminal as well. We walked although had only carry on luggage.
Dear Melissa, Thank you for choosing Turtle Shelter Guest House as your place to stay. It was a pleasure to have you with us, and we hope you had a comfortable and memorable experience. We look forward to welcoming you again in the future! Warm regards, Admin
Dear Melissa, Thank you for choosing Turtle Shelter Guest House as your place to stay. It was a pleasure to have you with us, and we hope you had a comfortable and memorable experience. We look forward to welcoming you again in the future!… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNothing
It was not like the pictures. The room could use a fresh update but the worst part was the yellow stains and dirty sheets, there were bugs in the bed also. I did not feel safe at all there, so after 1 hout I decided to leave and find something else even if it was evening already. I asked for my money back but they did not react. Safety and hygiëne are very important if you rent a room
Dear Kay, firsy thing first we are very sorry for your uncomfortable, but when you were asked why you did an early check out, you seemed confused and our staff were also confused because you did not give a definite answer to our staff in the field. If you feel that there is something unpleasant in our guest house, you should be able to ask for a refund directly and we will help you to refund the money, but you left straight away. Please contact our whatsapp to continue this further and we will assist you to refund 🙏🏻. Warm regards Admin
Dear Kay, firsy thing first we are very sorry for your uncomfortable, but when you were asked why you did an early check out, you seemed confused and our staff were also confused because you did not give a definite answer to our staff in … Show more