There was a bit of a musky smell in the room. We kept the window open at night and it helped.

Staff very friendly and great customer service, beautiful setting and very special to have the water palace all to yourself at night.

Stayed in August 2025

The breakfast menu was outstanding—fresh, varied, and well-prepared. For dinner, while the setting and service were excellent, I felt the quality of the menu could be elevated a bit to better reflect the generally high culinary standards found throughout Indonesia. A few more refined or locally inspired options would make the experience even more memorable.

Tirta Ayu Hotel is a hidden gem inside the beautiful Tirta Gangga Water Palace. The setting is peaceful and unique, but what truly made our stay special was the incredible service, especially from the hotel manager. They were attentive, kind, and went out of their way to make us feel welcome. Highly recommended!

Stayed in August 2025

Great location within the Tirta gardens and exclusive access after hours.

Stayed in June 2025

There are no bidets (spray)in any of the washrooms in any of their rooms. Very shocking for Indonesia, as that facility is available in most hotels here, even the cheap ones. When we asked about it, we were told that their hotel is by "International standard"! 😆 No, it is not. It is not even Indonesian standard - which is better in this case especially. Thankfully, the staff was helpful and they brought us water bottles. 🙏🏼 I hope that this huge omission is fixed by the management soon.

The location is perfect. The food was also good; especially Chai.

Stayed in May 2025

Great location inside the main gardens with amazing out of hours visiting experience. Garden view from restraunt was amazing although the food was a little bit average.

Stayed in June 2025

Very secluded, restaurant closes early. And very difficult to get a taxi

Extremely beautiful, staff very helpful and friendly!

Stayed in April 2025

We only stayed one night.

The exceptional location and the very welcoming staff.

Stayed in March 2025

Having access to the water palace at night without the crowds was exceptional.

Stayed in October 2024

Courteous staff. They provided a free upgrade as well. Great location. East Bali attractions are at ease of access and with an hour's drive. The restaurant was also a pleasant experience.

Stayed in September 2024

Tirta Ayu is located in the grounds of the popular Tirta Gangga water temple giving special access after all the tourists have left. It is like it becomes your private pleasure garden. The restaurant looks over the water gardens and is the perfect location to enjoy a wonderful meal with prime views. A very special and unique location.

Stayed in September 2024

As the place is so beautiful, maybe we could expect the food to be a little improved.

We loved our stay at Tirta Ayu hotel. The place is amazing as it is in the Water palace and enjoying the temple while it is closed is a privileged experience. The staff is very kind and helpful. We were welcomed with drinks then an afternoon tea with the amazing view on the temple. The room was clean and comfortable and beautifully furnished, with a good bed. There were many swimming pools, one small for the room and a large shared one, and we could also bathe in some of the temple bassins. the whole experience is really magical.

Stayed in August 2024

The bed was damp and very musty.whole room had damp moulldy smell no sun never gets Aired out

It was a great stay but for one thingmentioned later.Pretty gardens&waterfalls.Goodfood peaceful

Stayed in May 2024

Nothing. It was a beautiful place with friendly, helpful staff.

Uniquely situated in the Tirta Gangga Water Palace, we had the whole place to ourselves when it closed to the public. Breakfasts were great and we had our own swimming pool.

Stayed in April 2024

In terms of the actual hotel (and restaurant) you can probably find better value for money, but staff is great and location absolutely unbeatable. Having the royal garden all to yourself after the tourist masses have left is very special.

Stayed in January 2024

A wonderful location and a real privilege to stay overnight at the place . The room was cool, comfortable and traditional. The staff polite and considerate. The food in the restaurant was good and drinks large and delicious!

Stayed in January 2024

The bathroom being open at the back and a little bit dated.

The gardens surrounding the hotel are absolutely beautiful. We really enjoyed our stay.

Stayed in December 2023

Friendly staff and clean rooms. Right on the grounds of the water palace.

Stayed in November 2023

Everything is slightly old in the room, even shampoo and conditioner look old. Quite expensive comparing to hotels in Ubud

The place is awesome as we can discover during the night without any tourists. The bed is comfortable. The bathroom is kind of outside.

Stayed in September 2023

Nothing

Everything!!!! The location is absolutely awe-inspiring! To be able to have the gardens and the swimming pools to yourself when the garden closes for tourists are extremely special! The breakfast and dinner were both excellent and the staff were lovely and helpful.

Stayed in August 2023

nothing

Stunning location- beautiful rooms - private olympic size swimming pool and lovely helpful staff

Stayed in February 2023

Long walk to car park.

Beautiful gardens and very quiet .

Stayed in July 2025

Room smell of wood, bed sheet had stain

Quiet environment

Stayed in June 2025

The beach umbrella’s at the pool are very moldy

Villa Raja was so nice, staff was very friendly! Nice to have complimentary tea or coffee and sweets in the afternoon. And the surroundings are the best

Stayed in February 2024

No tv in the room, no telefon in the room, poore breakfast ,ambrelas next to the pool never been clean.!!

Stayed in September 2023