More of an addition than a dislike. If the Koi pond in front of the bar area was expanded a little and turned into a "Hot Spring" for a relaxing dip late afternoon / early evening, it would have been perfect.

The whole layout, look and feel of the room & resort was excellent both in the daylight and at night. The location and serenity matched the design layout beautifully. The complementary soft drinks and water were appreciated as was the special touch of the nightly turn down service, especially the hot water bottles 😊.

Stayed in September 2025

This place is absolutely magical! The service is outstanding, and the warm welcome made me feel so special. I can’t wait to come back again! Amazing restaurant and spa

Stayed in August 2025

The stairs

Professional and friendly English staff, amazing facilites in the jungle.

Stayed in August 2025

They are a lot of steps at the property you get your exercise

The breakfast was delicious and the service was good. The service waiters were a little little too eager, please.!

Stayed in August 2025

There were a few cleanliness issues, which were dealt with quickly but was a shame. The shower head was filthy like it hadn’t been scrubbed in a long time, it was replaced with another one when mentioned but off putting. Also the stoppers in the filtered water bottles provided were all mouldy in 4 provided in my room and our children’s room. Rooms also smelt s little musty and our room had a slight sewerage/drain smell in the porch area. All minor issues and for the price wouldn’t complain but did take edge off a little.

It is stunning - The location and views over the mountains, the buildings and rooms. Beds very comfortable, pillow selection amazing. Hot water bottles provided at turn down service! (Although being from England we thought still warm!!!) staff were all soo lovely and helpful and smiley. The restaurant had an extensive menu, great for all ages, east meets west. Food was really delicious. Laundry services and drivers were sorted by front desk which was great. Sitting around the carp pond with a drink was soo peaceful. Great location for hot springs and doing sunrise treks up Batur.

Stayed in August 2025

Restaurant was a little expensive at night but food was of good standard and breakfast included was good with lots of choice. The location was a little isolated and it wasn’t an area that was easy to walk to other places due to it being isolated and lots of dogs but we were able to organise taxis relatively easy Dogs barking in night took away from the peaceful atmosphere

The accommodation was stunning set in the forest and in very unique style - showers overlooking the forest provided a fantastic backdrop . A place to rest and enjoy nature. Also provided a great spot to set off to do our sunrise hike of Mt Batur which was memorable and then stop at the amazing coffee shops like paper hills on the way back . The staff were very friendly and helpful . The spa was lovely.

Stayed in August 2025

The only aspect that wasn't on par with the rest of the package was the quality of the breakfast.

We spent two serene nights at Tira Vilagna and are very grateful for the flexibility of the property to reschedule our visit due to unforeseen circumstances. The location and the buildings are beautiful and very peaceful and the staff warmhearted and forthcoming. The rooms are very pretty and cozy, and the family room bigger than expected. Would stay here again for sure.

Stayed in August 2025

Everything was so beautiful. The accommodation is like a paradise, all made from wood and in a perfect location. The staff is friendly and professional and makes your stay incredibly relaxed. We wish we could have stayed longer!

Stayed in July 2025

Lots of stairs, but that was clear before booking! Just be aware if you book that that is part of the experience.

Amazing view, spacious room, good shower, friendly and good staff, very good massages

Stayed in August 2025

Limited public ride hailing service available. They provide taxi service at a fixed price which can be quite pricey if you’re only travelling 5 mins away

Top notch service from the staff members! They were attentive and ensured all my needs were met. As it can get quite cold up in the mountains, the staff member provided me with a blanket while at the restaurant and they also tucked hot water bottles under the sheets for the night. When it got too hot, they offered to bring in a fan. One of the staff saw me getting annoyed at the flies while having a meal and brought in a fly fan repellant. The property surroundings are quiet and tranquil, perfect for those who are looking for a peaceful getaway surrounded by nature.

Stayed in July 2025

The design of the hotel. The staff is very customer focused. The quiet. The perfect location to prepare and recover from the Mont Batur hike

Stayed in June 2025

Confusing a bit the rooms

The view

Stayed in July 2025

The restaurant in-house wasn't great. Limited options, bland food, and they couldn't make even the slightest modifications on request.

Couldn't be happier with the service. Booked only for one day initially. Loved the place and service, so, upgraded and extended for one more day. Special thanks to the amazing staff. They went above and beyond, helped plan our day trips and shared great recommendations. We needed some honey late at night to deal with coughing, and they still delivered.

Stayed in June 2025

Lots of steps but good for exercise

Very clean, quality linen and bathroom products. Breakfast was excellent

Stayed in July 2025

It could do with a swimming pool, even a small one, but there is an area to sit outside with a pond and pool bar.

The hotel is up on the crater of Batur caldera, but set in pine forest looking towards Ubud. The hotel is beautifully designed, incorporating a lot of wood and interesting architecture as well as traditional joglos. The rooms are fantastic and beautifully designed, with a huge double bed and a wonderful bathroom. The food in the restaurant was very high quality and well-priced, and the bar was very cool for pre- or post-dinner drinks. We will definitely visit again.

Stayed in July 2025

They will need to renovate the flooring in the cottages.

Great staff, very lovely hotel done with a lot of imagination. Great food at the restorant.

Stayed in June 2025

Too many steps but it was a good exercise

The hotel is very beautiful especially the restaurant the views are exceptional

Stayed in June 2025

Nothing.

The service is definitely five-star. I go to Kintamani often, but I’ve never found a place as wonderful as this one. The space is stunning and spacious, and they have everything you could possibly need. The food is amazing, the staff are fantastic, and their attention to detail is truly impressive. It’s absolutely worth coming back again, and I highly recommend it! ✨🙏🏼🤍 Thank you to the whole team!

Stayed in June 2025

Massage in the spa facilities was very good - however treatments rooms are only separated by a curtain which made it hard to relax while hearing other people talk loudly and kids screaming. Bear in mind: the hotel is located on the hill with rooms spread over multiple levels which was quite a bit of stairs to take - if you need more accessible rooms, better check with the hotel.

Very nice hotel despite being located in not so beautiful town of Kintamani! The staff was extremely helpful. Food was nice although not an abundance of choice. Also Kintamani is much higher up and hence colder than most of Bali. We were not fully prepared for this but hotel staff lent us blankets to take with us to see the sunset early in the morning.

Stayed in June 2025

The only disappointing experience at this hotel was the spa. While the Balinese massage was decent (7/10), the honey facial was frankly horrible. It was nothing like a typical facial—just a wash with water, honey applied by hand, and cucumber. I honestly could have done a better job at home. The facial gets a 2/10 from me.

Excellent Service,Disappointing Spa Experience Our stay was truly wonderful, with everything being perfect. The receptionists, Anik and Dian, were more than amazing, and all the staff were incredibly helpful and ready to assist us.

Stayed in June 2025

Nothing

Just beautiful. Stunning views and the rooms are just amazing. All little touches thought of and appreciated. Amazing staff. Just a Fantastic experience. Highly recommend

Stayed in June 2025

Absolutely perfect stay - comfy, great location, food was amazing.

Stayed in June 2025

Nothing to say

We loved everything about this place! It was really a surprise and felt like a 5 star hotel with incredible price! $AUD125 for a very spacious room with terrace. It was individual bungalows all in wood, very eco friendly, very peaceful ans so beautifully designed and decorated. The food was great with choices of east or west food and great pizzas! The spa was stunning and even a yoga shalla. I highly recommend it, I can’t find anything negative about it! The staff so efficient and friendly. We loved it 🙏❤️🙏

Stayed in May 2025

The location is perfect in the middle of a forest, a little bit outside Kintamani. The facilities are amazing, our room was very spacious and the spa was really beautiful offering great massages. All staff was super friendly and helpful. Finally, the restaurant offered delicious dishes at very good prices, making it the ideal place for someone who would like to stay in and enjoy the hotel facilities and the nature around it.

Stayed in April 2025