No smoking place near to the pool

Swimmingpool

Stayed in August 2025

Everything was great

Location and the team . Nando in breakfast great

Stayed in July 2025

Nothing.

The location is stunning. The views from Tabia, Tall Tress, Lobby Bar and the pool were spectacular. Laying by the pool with the forest view is so soothing. The food in every venue is outstanding. The breakfast buffet is incredible.

Stayed in August 2025

A bit far out of town, but we knew this when booking.

The hotel is beautiful - such a relaxing setting in amongst the jungle and the amenities are perfect for a relaxing holiday.

Stayed in July 2025

The staff were very friendly and attentive. The spa was wonderful and the prices were extremely reasonable

Stayed in August 2025

The remote location and the heavy traffic meant that you would always need transportation to get about. Although the hotel provides a shuttle service, I was caught with a whopping bill of 30 dollars, including tips, to the patient driver who drove me back in heavy traffic from the Monkey Forest. The shuttle was on its last trip for the day, and i was not aware until I got to the Monkey Forest that the driver would not be taking us back. I would not have gone had I known in advance. The hotel informed me on my return, too late, that I could have booked another taxi through them. This was a frustrating experience added to the distress of the two hours drive from the airport, also caused by heavy traffic.

Westin Hotel Resorts and Spa Ubud is a great hotel in a beautiful setting. However, because of its remote location and horrendous traffic in the area, it takes ages to get about or from the airport as well to and from attractions in the area. That said, it is a wonderful place to stay. The staff were warm and friendly and very welcoming. Housekeeping was great, and if you ask for anything, your request is promptly dealt with. My room was spacious and tastefully decorated. The balcony, overlooking rich vegetation, lets the sunshine into the room every morning. I had two Balinese massages in the Heavenly Spa and was effiently serviced by both Devi and Amelia. I recommend this hotel as a comfortable and happy place to stay

Stayed in August 2025

Because of the location there are mosquitoes and it is at least a 2 hr drive from the airport during the day

The staff go out of their way to help you enjoy your stay and the food is great

Stayed in August 2025

Nothing

Beautiful hotel design and comfortable rooms. Top breakfast buffet. Staff were very friendly and showed great hospitality. The SPA is one of the best.

Stayed in July 2025

Very good

Stayed in July 2025

We spent a week at the Westin and thoroughly enjoyed our experience. The staff were incredibly friendly and welcoming. The rooms were spacious, and the bathrooms were equally impressive, complete with his and her sinks, which is always a nice touch. The hotel is about a 20-minute drive from Ubud town, but taxis are readily available at reasonable rates. The restaurants were lovely and accommodating whenever possible. We traveled with our elderly parents, and the hotel chef was exceptionally accommodating, preparing vegetarian Indian meals for us. Breakfast offered a fantastic selection of international cuisine, including Indian favorites like Dosa, Chana Bhatura, and Aloo Paratha—we definitely felt spoiled. The spa services were fantastic, and we also enjoyed daily yoga and stretching sessions, which can be booked in advance. We made the most of our stay, enjoying both the hotel amenities and exploring Ubud, local shops, restaurants, and the vibrant culture. Thank you, Westin Team, for making our Anniversary celebrations a special one!

Stayed in July 2025

Our stay at The Westin Ubud was truly unforgettable — a perfect blend of natural beauty, warm hospitality, and thoughtful luxury. The hotel facilities are absolutely beautiful, with elegant architecture nestled harmoniously into the lush jungle landscape of Ubud. Every corner feels serene, peaceful, and in tune with nature. One of the standout highlights was the amazing breakfast and dinner, where every meal felt like a culinary journey. A special thanks to Executive Chef Sebastian Arnold, whose passion and creativity were evident in every dish — fresh, flavorful, and beautifully presented. The location offers stunning jungle views, allowing you to fully unwind and connect with the surrounding nature. It’s the ideal setting for relaxation and reflection. Our room was not only spacious and comfortable, but also stocked with complimentary water and coffee, along with a thoughtful selection of fresh fruit and handwritten notes, which added a lovely personal touch to the experience. The spa and massages were amazing — highly professional, relaxing, and set in a tranquil environment. It’s a must-do during your stay. The resort also offers an incredible range of activities, from yoga to cultural experiences, making it easy to engage with both wellness and the local culture. In short, The Westin Ubud is a sanctuary in the heart of Bali — perfect for anyone looking to relax, recharge, and indulge in the best of what Ubud has to offer.

Stayed in July 2025

Maybe kids movie time (for kids activity) can be more attractive not only from the TV.

This hotel made my kids really excited everytime the come back to the room.. Warm welcome from little fish at our check in time, Marshmello and chocolate in turndown time until the tent and elephant towel made their day in this hotel. I also love their fast response for the complaint. Overall me and my family will stay in here again next time.

Stayed in July 2025

I love how peaceful it was and that people couldn't hold onto the pool beds. The staff were friendly and was a very nice place to stay

Stayed in July 2025

Some unexpected water noise in the room in the night times (only for short duration)

Breakfast, staff, cleanliness, the pool, the classes

Stayed in July 2025

Spa and taxi facilities are over priced

I liked the location and the variety of the breakfast and the staff

Stayed in July 2025

Courteous staff and good atmosphere.

Stayed in June 2025

I had an absolutely perfect stay at this hotel. From the moment we arrived, the staff was incredibly welcoming, attentive, and professional. The rooms were spotless, spacious, and beautifully designed, offering both comfort and elegance. Every detail – from the breakfast to the amenities – was thoughtfully arranged to ensure a luxurious experience. The location was ideal, and everything we needed was easily accessible. It was truly a flawless experience, and I wouldn’t hesitate to stay here again. Highly recommended! Special thanks to Angus! He takes care of us throughout our stay.

Stayed in June 2025

I had an absolutely perfect stay at this hotel. From the moment we arrived, the staff was incredibly welcoming, attentive, and professional. The rooms were spotless, spacious, and beautifully designed, offering both comfort and elegance. Every detail – from the breakfast to the amenities – was thoughtfully arranged to ensure a luxurious experience. The location was ideal, and everything we needed was easily accessible. It was truly a flawless experience, and I wouldn’t hesitate to stay here again. Highly recommended!

Stayed in June 2025

We had booked our stay with Dinner and there was a bit of confusion, however it was addressed by Hotel professionally.

Everything was just perfect from check-in to check-out. The location was beautiful, and the view from our balcony was simply stunning. The welcoming and cooperative staff made all the difference. The level of service we received was outstanding, and we truly appreciated the personal attention provided by Mr. Agus and the Restaurant Manager. It was evident that the team is dedicated to ensuring guests feel comfortable and valued. The cleanliness throughout the property was also impressive. We felt very special , during our entire visit due to the unparalleled attention from the staff. Thank you for making our stay so memorable. We look forward to returning in the future!

Stayed in June 2025

The place

Stayed in June 2025

Amazing hotel, great food, friendly staff. Loved our stay!

Stayed in June 2025

The service in the restaurant was poor, and 2 nights running there was a "printer error" so our order did not make it to the kitchen, hard to believe when we arrived after us and got their food.

Beautiful hotel, stunning location & brilliant room.

Stayed in June 2025

Lack of variety of foods and activities, massage therapy is not good enough.

Cleanness, decoration, comfort, breakfast

Stayed in June 2025

Very clean and comfortable

Stayed in March 2025