Reviews of The Surya Kuta Villa 3 stars
Jl Dewi Sartika Gg Nusa Indah No 30 , 80361 Kuta, Indonesia
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Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGood value for money, 2 separate bedrooms with 2 separate bathrooms. Private pool.
Poor water pressure in the shower. Very basic kitchen. Unsure if provided drinking water was bottled/clean.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe staff were nice and the pool was lovely.
There was no water pressure in the shower
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation, pool, little resto onsite
Filthy curtains at entrance to room. Old dead Cockroach on windowsill at entrance. No water to shower. Shower head was old and unable to get more than 4 jets of water from head. Aircon sounds like a plane if you try to have it under 24 degrees! Terrible for trying to sleep! No comfortable chairs to relax by the pool. The day bed outside was filthy and mattress cover hadn’t been washed ever. When I arrive there, The manager tried to put me into a far inferior Villa than what I paid for! And there’s no real cutlery or utensils for if you want to cook and have a meal
Thank you for your review, we will try to do better. We give you our villa based on what you have already book in booking application, it is deluxe villa, but we give you compliment with upgrade your villa to premier villa without extra charge, we already give you our best. Thank you
Thank you for your review, we will try to do better. We give you our villa based on what you have already book in booking application, it is deluxe villa, but we give you compliment with upgrade your villa to premier villa without extra cha… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewSwimming pool is warm and clean. The room is clean.
When we took a bath, the filter is not working. So it was “flooding”.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat private pool and room
It was too short to have negative feedback
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewI booked this particularly bc access to airport. We had a whole day to spare before flying. It was good for that. The bed was comfortable. The bathrooms were really nice.
Useless water pressure. Torn curtains. A little shabby. But overall good for a few hours till flight time.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWe like bed it's comfortable
Bathroom needs repairs
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe Staff were amazing. So polite, didn't hesitate when we asked for late check out. The food was cheap and tasteful. For 14 dishes it only cost us 35aud and that's cheap.
The showers were not as clean as I hoped. The Kitchen appliances were also abit of a worry. I didn't want to say anything bad because the Staff were amazing. But I would definitely come back of these issues got resolved.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation is near to airport. Free pick up from airport especially if you arrive at night time.
Toilet and facilities quite some time ago. Sign of wear and aging are noticeable.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLocation/price/pool
was very hot at the outdoor kitchen/living area. A fan would have made all the difference. But overall it was great and will defiantly stay again
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewlocation, staff assistance, villa was great
poor water pressure in u p stairs room. Staff endeavoured to fix problem but pressure still low.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe quiet, the pool
It didnt have a lounge area.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewShower so slow Aircond very hot at night
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewNo room cleaning for the 7 days I was there no towel changes except wen I asked
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewAir-conditioner was inadequate. It was very hot in the room and could not sleep. The place was poorly maintained and the older female staff was not friendly at all, nor helpful 😕. My Wife and I were not impressed at all
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewOnly stayed one night after a long flight so did exactly what we needed it to. Had a pool, bed, bathroom, fridge... all the things we needed as a family with a small child. Staff were great at accommodating our requests (fruit and milk on arrival).
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewFriendly staff, comfortable stay, good value for money
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewRooms were ok, pool was great
Shower wasn’t good, to far away from the centre of Kuta