Nothing

Fabulous location with amazing views . Warm and welcoming staff. Quiet and relaxing. Large open spaces away from the hustle and bustle.

Stayed in July 2025

Nothing. Wanted a quiet, restful stay and this was attained.

Room was very spacious. View through windowed balcony of the surf was amazing. Very quiet which we loved. Food and service excellent. Easy to find a lounge by the pool.

Stayed in June 2025

The lobby is on top of the cliff. Electric buggies were necessary to go between the lobby and the hotel building along roads cut through the cliff. It is not easy to walk around because of the steep terrain. Beach access is difficult because the path/steps to the beach were not completed. The beach bar is seriously in need of maintenance. There is only one restaurant.

The hotel is built on and in front of a cliff. The view from the balcony to the reef is spectacular. The suites are very large and comfortable. The swimming pool is not large but very private. All the staff were very friendly and helpful.

Stayed in May 2025

Nice big rooms, with the most comfortable beds and pillows

Stayed in May 2025

The sun went off the swimming pool around 3pm which was disappointing as there is no beach. To swim in the sea involves a lot of steps down to the sea and obviously a lot to climb back up. There is only 1 restaurant which has a nice compact menu and the location is out of the way and you need a taxi to go to other locations, restaurants etc. We were disappointed in the location and only stayed for 1 week of the 2 we had booked. we returned to out original hotel The Bali Tropic and Spa which suited our needs perfectly.

Ocean view from the very large room was stunning. Breakfast excellent with a lot of choice and swimming pool very good. the staff were very friendly, efficient and helpful.

Stayed in May 2025

perhaps could have had better beach path access

the location on the beach was amazing. the room felt like i was in a palace, lots of space and luxury. the staff were professional and friendly and there ro attend to any needs that I had. value for money was great, close to everything and the views were spectacular

Stayed in April 2025

It’s a little dated drinks are overpriced

The pool quite location breakfast

Stayed in January 2025

The restaurant food was disappointing. Breakfast buffet was fine. However, the food on the menu for lunch and dinner was a disappointment.

The suite was very large with lots of room. Balcony had fantastic views over the ocean. The staff were very friendly and accommodating. So helpful and pleasant.

Stayed in November 2024

Access to beach is rocky. King bed had two mattresses put together with seam in the middle. Can be better.

Room, facilities and staff are exceptional. Ocean views are amazing. Pool is great. Food is great.

Stayed in November 2024

Not the top notch facilities you would expect and room was a bit musty.

Great location with amazing views of the sea... Good food as well Massive rooms

Stayed in October 2024

Nice view, nice room size

Stayed in October 2024

The staff of the restaurant and the bar could barely speak in english, resulting in delayed or wrong orders. The communication with the reservations department prior to our arrival was difficult. We had to call them for them to see our messages.

Very beautiful room with great facilities and perfect view. The staff was very polite.

Stayed in September 2024

Good was pretty average. For the money you pay I’d expect it to be a lot better.

Suites were amazing

Stayed in September 2024

The drain in the shower cabinet got clogged, but the maintenance team was quick to respond. Upholstery and curtains need refreshing. The kettle in our room didn't work so we used the microwave to heat up water for our hot cuppa.

The room was really big and comfortable. Staff members were friendly and helpful. Our balcony faced the sea, which was lovely. We had a very early start on 1 of our days and requested a packed breakfast which was willingly accommodated.

Stayed in September 2024

Quite large buggy to reception sun at the pool area goes behind hotel in the afternoon at one side

View of the ocean space bathroom room TV lounge area was Amazing

Stayed in September 2024

Some noise from the people

Amazing staff and clear room

Stayed in August 2024

Very isolated Pool was cold , as building position is shady for most of the day Nothing to entertain kids, apart from pool Staff not very attentive around the pool area Gym had no towels Reception is super far away from rest of resort, they take you on a buggy anywhere around the resort, in saying that , the buggy service was always fast and efficient Shower impossible to get the right temperature: you either shower in cold water or have your skin scolded by the hot water. Had to pay $400.000 IDR for an extra bed for my 8 yo, even though there was a massive couch . AC was very humid, we woke up soaked in sweat both nights. All in all, a bit pricey for what if offers, but still enjoyed our stay.

Room was amazing and spacious Staff were really nice Soft drinks were free Toiletries were of good quality Room was well cleaned Ocean views were breathtaking

Stayed in July 2024

We don't like breakfast, because of the taste just so so

The view and the room comfortable quite good 👍

Stayed in June 2024

access to beach is difficult

big room, quiet.good view

Stayed in June 2024

Room Service average. Not well equipped kitchenette Value for money ,for Villa,not proportionate to the services offered. Food menu limited for vegetarians Villa pool deep/ no steps. Snorkelling offered free for name sake. Guys not well trained there

Location, beautiful oceanfront rooms , excellent villas , excellent swimming pool.

Stayed in May 2024

The location Some towel are better old The value is higher compared to the others

-Clean - luxury.

Stayed in May 2024

On high tide you can’t access the beach and you have no sun after 1pm on main the pool (in may at least). Don’t get me wrong, this is a very good resort, but I just feel there are some tiny details on the service that should be addressed to truly give this hotel a premium status. For eg remove small paper napkins, offer water around the premises (rooms have some bottles provided daily)….

Villas are huge and well maintained. People and staff were really amazing. Super nice and ready to help no matter what. Nice free shuttle between nusa dua and the hotel.

Stayed in May 2024

Our villa was super spacious and very luxurious. Staff was friendly. Vibe is quiet - good for a private getaway away from crowds.

Stayed in April 2024

The only thing that wasn’t great was the snorkeling equipment. The life jackets, masks, and snorkels all seemed to be somewhat broken.

Stayed in April 2024