Reviews of The Residences of The Ritz-Carlton Jakarta Pacific Place 5 stars
Jalan Jendral Sudirman Kav. 52-53, 12190 Jakarta, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewSuperb service. Great location - Pacific Place mall perfect location. Great feather pillows. Full kitchen convenient. Hotel provides filtered water in the kitchen.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe connection to pacific mall only Staff we cooperative
It is not Ritz Carlton as we know it or as it should be, the furniture very very old no carpet in the rooms we were 5 and the provided 9nly 4 chairs The restaurant is very pricy with just an avarage quality Matress are very bad ad the towels and bath robs not clean
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat staff, location and accommodation, highly recommended. Value for money.
I always stay in Residence type of accommodation, what your company lack of is not providing at least small amount of washing liquids for the washing machine and dishwasher. For short stay, other accommodation normally will supply a small amount of such necessary items.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEasy access to Pacific Place Mall
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewA bit classic interior style, not modern or fancy interior.
Location is good. Staffs are all nice especially door attendants and securities. Professional and nice attitudes. Each room has a water dispenser but still got some iron tastes for me, so i prefer to get some water when i worked out at hotel gym where has a glass bottle with purifier water.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewBed way to soft...maybe a bit old.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewStaff were all very helpful and friendly Location is perfect
Nothing
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewEverything especially the staff the breakfast and the front office everybody was amazing and customer service that I have not even seen in the US.
Nothing
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewفطورهم حلو وفيه سوشي ونظيف وكبير
لاشي
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe amazing customer service just Carlton has never disappointed with customer service
It was old and dated and had a mouldy smell and I think it’s in sore need of a renovation from all the Ritz have stayed at this was the most tired one I don’t know maybe my expectations are too high but for the price I paid I expected better accommodation the saving grace was the staff ,excellent staff
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIf you looking the place to stay like a house, this is the best 1 . Housekeeping always always gave us little note what we need.
Ask them the room with less noise during night.. specially when you have problem with jjet lag.. if you don’t have problem with sleep. Any room there is no problem.. good size, best view.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewBiggest room
Need renovation