Reviews of The Puncak Lombok 4 stars
Jl. Semilir No. 13, Bukit Batu Layar, 83355 Senggigi , Indonesia
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was a fantastic end of our Indonesian holidays. Stunning infinity pool, delicious breakfast, very comfortable room with unbeatable view. Thanks Jean-Paul, Nury and all the staff for your warm hospitality and service.
Dear guests, Dear Norbert, Thank you for your appreciation. We are glad having fulfilled your holiday expectations. Wishing you all the best, Jean-Paul & Nury Your hosts @thepuncaklombok 🫶
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewWe had the best time at Puncak and didn’t want to leave Jean-Paul and Nury are the best hosts and nothing is a problem. From the beautiful rooms to the amazing views we were in paradise. The breakfast was really good and so was the food from the menu . The pool was simply stunning and we habitually kept taking pictures in and out of it….. We opted to use bluebird taxis in and out of sengiggi which worked well. We loved our time and were sad to leave … thanks again Jp and Nury
Nothing
Dear Guests, Dear Jason, We are appreciating very much your positive review. Thank you ! It is indeed a daily challenge to make that our guests having the best time ever. We are looking forward to have you back with us in a not so far future. Warm regards, Jean-Paul & Nury Your hosts @thepuncalombok
Dear Guests, Dear Jason, We are appreciating very much your positive review. Thank you ! It is indeed a daily challenge to make that our guests having the best time ever. We are looking forward to have you back with us in a not so far fut… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewThe view, the pool, the huge room which is like a suite, the cleanliness, the staff, the service … a big 10/10. True luxury
That we could not stay longer ! To be more pragmatic : the price for a motorbike rental is twice what you can have downtown (120k) per day vs 60k)
Dear Guests, Dear Alexandre, We are appreciating very much your great review about your experience with us @thepuncaklombok ! Indeed it would have been great if we could have you some longer with us ! Concerning the motorbike rent, please note that indeed it is a complementary quality service. The motorbikes are almost new or selected as being the best quality and served untill our door at the top of the hill where The Puncak is situated. There is always a more value fee worth to pay during a precious holiday time, isn't it ? #comfortandsecurity Warm regards, Jean-Paul and Nury Your hosts @thepuncaklombok
Dear Guests, Dear Alexandre, We are appreciating very much your great review about your experience with us @thepuncaklombok ! Indeed it would have been great if we could have you some longer with us ! Concerning the motorbike rent, please n… Show more
Reviewed: 24 August 2024 · Stayed in May 2024
Verified reviewIt’s a stunning property up in the hills of Lombok. I used it as a haven and didn’t leave, and it’s the perfect place for that. The breakfast is absolutely fabulous, the pools are gorgeous. The rooms are lovely, and I think slowly being renovated.
The wifi isn’t great - it didn’t bother me that much, but if you planned to work from here, I don’t think that would be viable. It’s a ten minute bike to the beach/elsewhere, so if you want somewhere within walking distance of amenities, this isn’t the place. Again, didn’t bother me as I chose to just stay in!
Dear Guest, Dear Charlotte, Thank you for your great review about your stay experience with us @thepuncaklombok ! We are glad to read that you enjoyed our secluded, quiet and out of common atmosphere. We are always busy with upgrades when necessary to keep our high level standard with the slogan “affordable exclusivity”. Internet speed is good to very good, some days connections can be very temporary lesser fast as we are situated in a special location. At the moment of your present review we did an internet speed test with as a result : “Fast Wifi - 54 Mbps” verified by Speed test - stream 4k videos and join video calls on multiple devices - It was a great internet day today ! lol Our place is definitely a place to enjoy nature & breathtaking views, an organic experience for so many overworked guests, far from virtuality. Kind regards, Jean-Paul & Nury Your hosts @thepuncaklombok ❤️
Dear Guest, Dear Charlotte, Thank you for your great review about your stay experience with us @thepuncaklombok ! We are glad to read that you enjoyed our secluded, quiet and out of common atmosphere. We are always busy with upgrades when … Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewEverything. It was just magical. Spotless. The most amazing rooms and views were out of this world. Beautiful and quiet with a feeling of complete luxury in every way. Jean-Paul and his team were excellent hosts and booked a snorkelling trip for us with a driver and private boat at a reasonable cost. It was booked with a friend of the hosts called Mr Alan - Lombok amazing Panama tours. We were looked after like royalty throughout the full day trip and throughout our stay. If I could give 11/10 for both I would.
Nothing to dislike.
Dear Guests, Dear Lisa, Thank you for your high appreciation of your stay experience with us @thepuncaklombok and your high satisfaction on our provided services with selected and reliable partners. The comfort & well being of our guests are absolute priority. Warm regards, Jean-Paul & Nury @thepuncaklombok
Dear Guests, Dear Lisa, Thank you for your high appreciation of your stay experience with us @thepuncaklombok and your high satisfaction on our provided services with selected and reliable partners. The comfort & well being of our guests a… Show more
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewLovely property in the hills. Very quiet when we were there (as was Senggigi in general). Great breakfast.
Not a drawback for us but you will enjoy it here much more if you can ride a motorbike.
Dear Guests, Dear Gavin, Thank you for your review here on booking.com ! We are glad that you have enjoyed your journey with us @thepuncaklombok ! Having rented a motorbike directly from us was a great idea, giving you the opportunity to discover this beautiful island, Lombok in all directions. We are situated near the top of a hill, a secluded and extreme location giving the possibility to enjoy breathtaking and unique views. Our strategic position near Senggigi allows easy connections to the North ( Rinjani Mountain ), to the South (Kuta beaches), the beautiful West coast line with the Gili islands and easy speedboat connection to Bali and Nusa Penida. We wish a drawback, Warm regards, Jean-Paul & Nury Your hosts @thepuncaklombok
Dear Guests, Dear Gavin, Thank you for your review here on booking.com ! We are glad that you have enjoyed your journey with us @thepuncaklombok ! Having rented a motorbike directly from us was a great idea, giving you the opportunity to … Show more
Reviewed: 4 June 2024 · Stayed in June 2024
Verified reviewDear Guests, Dear Rhianna, It was a pleasure for us to accommodate you and to be able to respond on all your expectations ! Warm regards, Jean-Paul & Nury your hosts @thepuncaklombok
Reviewed: 25 May 2024 · Stayed in May 2024
Verified reviewPrivacy and spectacular view
Dear Guests, Dear Kevin, We are thanking your for your great appreciation! It is our mission to always anticipate for the well experience of our guests from the moment of reservation. We are hoping to see you again with us @thepuncaklombok. Warm regards, Jean-Paul & Nury Your hosts 🫶
Dear Guests, Dear Kevin, We are thanking your for your great appreciation! It is our mission to always anticipate for the well experience of our guests from the moment of reservation. We are hoping to see you again with us @thepuncaklombok… Show more
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewThe location is very quiet up on the hill above Senggigi with a beautiful view on Mount Agung in Bali. Jean-Paul and Nury were lovely hosts, very supportive in anything we needed! Breakfast was very good. A scooter is definitely needed to get around but can be easily organized with the hotel.
The rooms are well equipped and clean. Also the bed is very comfortable, but overall the room is a few years older which you can see on the walls/floor.
Dear Guests, Dear Laura, We are thanking you for your appreciation and your enthusiasm. Please note that we are changing wallpapers regularly as we are in a tropical environment asking continuously for accurate maintenance. The room “Breccia de Venice” in which you stayed is the next to be done. We are regularly checking and servicing our property in order to keep it as perfect as possible up to date and proposing “exclusive environment and suites on more than affordable prices “ Warm regards, Jean-Paul & Nury @thepuncaklombok
Dear Guests, Dear Laura, We are thanking you for your appreciation and your enthusiasm. Please note that we are changing wallpapers regularly as we are in a tropical environment asking continuously for accurate maintenance. The room “Brecci… Show more
Reviewed: 1 January 2024 · Stayed in December 2023
Verified reviewWe loved the peace and quiet, the views, and the staff were absolutely exceptional
Nothing that we can think of
Dear Guests, Dear Joya, Thank you for your great appreciation! We are always looking to offer the best experience here in our unique situated accommodation! Warm regards and best for this new year 2024 🫶 Jean-Paul & Nury @thepuncaklombok
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewFantastic view and nice hotel to stay. The host is friendly and warm. A very relaxing stay.
Nothing
Dear Mr Teh Choon Siang (Brian) Dear Guests, Thank you for your stay with us and for your great appreciation. We are focusing on an accurate service and a high communication standard in order to make that our guests having the most enjoyable experience. Warm regards, Jean-Paul & Nury The Puncak, Lombok.
Dear Mr Teh Choon Siang (Brian) Dear Guests, Thank you for your stay with us and for your great appreciation. We are focusing on an accurate service and a high communication standard in order to make that our guests having the most enjoyabl… Show more
Reviewed: 14 November 2023 · Stayed in October 2023
Verified reviewJean Paul and the staff was absolutely amazing with the service. My second time back and it's still great. View is always amazing as well especially the sunset. I would definitely be back again.
Can tell that certain parts in the toilet is a bit old like the door couldn't close properly but it's not a deal breaker. The AC wasn't as cold as I hoped but again it's not too bad.
Dear Guests, Dear Mr Irfan, Thank you for your 2nd visit and remaining enthusiastic experience with us at The Puncak, Lombok. If you would have mentioned any technical issue during your presence, we would have fixed it within the half hour. The minimalistic glass door has been fixed, the AC as well 🙏 Always trying to provide the best and most accurate response. Kindest regards, Jean-Paul & Nury @thepuncaklombok
Dear Guests, Dear Mr Irfan, Thank you for your 2nd visit and remaining enthusiastic experience with us at The Puncak, Lombok. If you would have mentioned any technical issue during your presence, we would have fixed it within the half hou… Show more
Reviewed: 14 October 2023 · Stayed in October 2023
Verified reviewThe place and its views are nothing short of amazing. I recommend it to anyone who wants peace
There is no supermarket or restaurant next to it
Reviewed: 10 October 2023 · Stayed in September 2023
Verified reviewThis was a spectacular stay. The welcome was very warm and friendly. What a beautiful building! The pools are magic with incredible views! The rooms are large, beautifully decorated with incredible attention to detail. The breakfast served on your private terrace was incredible. They helped us with a scooter rental too.
Reviewed: 12 July 2023 · Stayed in July 2023
Verified reviewVery nice location. Very well appointed villa. Highly recommended.
Breakfast portion too large. Perhaps try to offer more varieties in smaller portion.
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewThe Puncak is a charming boutique villa that offers a delightful sense of privacy and a warm, cosy atmosphere. Jean-Paul, the host, was incredibly welcoming and went above and beyond in assisting us with arranging transportation, providing recommendations for local cuisine, organizing scooter rentals, and even planning a boat trip. He was always available for a friendly chat and met our needs. The breakfast at The Puncak was exceptional and stood out as the best we have ever had. The wide array of options and the tasty flavours made each morning a delight. The sunsets viewed from the villa were simply breathtaking. We found ourselves captivated by the ever-changing sky, and it felt as if time stood still while we sat there, immersed in the beauty. Our time at Lombok was incredible; regrettably, we couldn't extend our stay. The Puncak made our experience even more memorable, and we highly recommend this place to anyone seeking an exceptional retreat.
Reviewed: 24 May 2023 · Stayed in April 2023
Verified reviewReviewed: 17 May 2023 · Stayed in April 2023
Verified reviewThe view. Photos will not do it justice. The pool, the breakfast, the staff Pak Budi & Pak Mamek, Pak Alan, and the personal touch from Jean-Paul & Nury. The beds are big and comfy. It is close to Nipah beach and Mataram and you can organise a day trip to Gilis (North or South) easily. When the steam rises from the treeline canopy below there's a storm on the way, and you can sit back and watch it roll in. And when it clears hop back in the pool and look out on the bay with Bali in the distance. There's a restaurant nearby in Sengiggi - ask Pak Alan for the name.
Wifi is ok as it might drop as you move around the room but is solid otherwise. The hill leading up is steep: you're not walking that after a feed of pints no matter what you tell yourself. Managing cash: you will need more cash on Lombok than other parts of Indonesia (beyond control of our hosts but it might help planning ahead)
Reviewed: 4 May 2023 · Stayed in May 2023
Verified reviewgorgeous rooms , amazing view , beautiful bed facing the ocean view , brilliant service
Reviewed: 18 April 2023 · Stayed in March 2023
Verified reviewIt was based up in the hills overlooking the ocean and the infinity pool. The room had a beautiful set up.
Reviewed: 7 March 2023 · Stayed in March 2023
Verified reviewgreat place to stay, so relaxing and beautiful views
nothing
Reviewed: 25 February 2023 · Stayed in February 2023
Verified reviewA very special place. The location - top of hill overlooking Sengiggi - is stunning as is the architecture. Jean-Paul is an attentive and charming host.
Reviewed: 16 September 2022 · Stayed in August 2022
Verified reviewI've stayed up in the hills above Senggigi for a couple of times now in different villas but never been fully satisfied until my stay at Villa Puncak. It's a great feeling knowing we have found our to go to villa for every time we return to this beautiful location. Incredible smiley staff, the breakfast was HUGE & delicious. If you're looking for a great villa with a breathtaking view, Villa Puncak is one of the best picks you can go for up in these hills!