Great location staff are amazing. This is my second time staying here.

Stayed in August 2025

There are no lifts, so you need to take the stairs to enter the resort, or go to the rooftop bar/restaurant, where breakfast is also served. It didn't bother us but may be an issue for people who are not comfortable with climbing stairs.

To get to this resort, you travel a short way off a very busy street, down a quiet laneway. This is perfect! Still right within the heart of busy Canggu, but the resort is quiet and peaceful. Walking distance to the Beach, Old Mans and loads of shops, restaurants and bars. The resort is boutique and also has a rooftop bar and restaurant.

Stayed in August 2025

Some of the room's design choices made it feel a bit uncomfortable - one big window looking out into the hotel's public area and the bathroom blinds not fully covering the window looking out into the bedroom.

I loved how kind the people were and how pretty the whole place was. As we were staying for four nights, we got a delightful complimentary breakfast everyday, including a welcome drink and free happy hour drink. It was so close to everything - popular restaurants, beach clubs and other stores.

Stayed in August 2025

NA

convenient location, quiet and would definitely stay again. the staff were brilliant, especially Sisil in the restaurant. thank you

Stayed in August 2025

We would suggest some more hooks or a drying rack to dry towels. The bathroom was getting a little tired (particularly the shower area looked a little grubby even though it was clean, lots of marks and shelf appeared dirty)

Loved the location and how close the room was to the pool. The staff were brilliant and we got free breakfast every day. The room was huge, the bed was comfortable as was the bathroom. Laundry services was excellent too.

Stayed in August 2025

All staff were super friendly. Comfortable rooms.

Stayed in July 2025

There is nothing we could fault.

All the team were kind and accommodating, from the reception to the restaurant and everyone in between. The restaurant offered vegan alternatives and reception arranged our scooter without hassle. Always greeted with a smile and by name, made our experience so memorable. We stayed in the deluxe room and villa and both were immaculate with beautiful furnishings and interior. Highly recommend.

Stayed in August 2025

The Prime is an elegantly designed accommodation. The pool is lovely and the room are large and modern. The staff are so friendly and you don’t feel lonely in a foreign country. The buffet breakfast was very enjoyable and changed daily and they cook extra eggs your way fresh and also local favourites. The accommodation is close to everything you need. Great stay in Canggu.

Stayed in August 2025

Nothing not to like

So relaxing and private yet right in the middle of Canggu

Stayed in August 2025

Minor detail needs a step into the pool

Fantastic location, clean comfortable rooms

Stayed in August 2025

steep stairs in lieu of a lift ...only fit older people would cope with thisi property. No steps to get out of pool.

the property is situated with in walking distance of the beach... It is modern and a much more relaxed area to stay than in Kuta...Seminyak...or Legian. It is a small Boutique hotel and staff are all trying hard ... to please The Bathrooms are modern by Bali standards. ..why they put the shower handfpiece opposite the door I have no idea ?The tv is great...coulld get Netflix and Prime . Brillant !!....Not available in 5 star accommodation In Kuta. There is no lift and a long Alley to access property plus a multitude of steep stairs....not good if you are older and not mobile. Free Breakfast was a bonus with Independence Day.

Stayed in August 2025

Staff were so incredibly friendly and accomodating. The rooms were clean and exactly as pictured. Would highly recommend!

Stayed in August 2025

I liked everything about my stay

The staff were absolutely amazing. I fell ill on the day of arrival and they took amazing care of me - they even shuffled around rooms so they could accommodate my late check out request. The room was huge and so clean. I will 100% stay here again.

Stayed in July 2025

Nothing to mention

Super clean… the staff were absolutely lovely attentive, helpful and always smiling. Definitely recommended and I’ll stay again

Stayed in August 2025

Charge money for small stains in bedding, just be careful.

Absolutely beautiful villa in a perfect location.

Stayed in June 2025

- The small living/kitchen area was quite tired looking: the sink - while clean - was very stained, and there were splotches on the walls. - The villa's private pool was not quite private as the villa next door was 2-storey and occasionally our neighbours used the balcony and could look straight into our pool. - One day new occupants of another villa were very noisy in the pool, bouncing a ball against the wall repeatedly and shouting - the drawback of having a private pool. However, we advised reception, who dealt with it, and upon checking out Elza, the supervisor, apologised for the disturbance. - On the first morning the breakfast was not very nice. It seemed like the Indonesian breakfasts (mi goreng and rice porridge) had been reheated. However, this appeared to be a one-off as the other 2 mornings there were different chefs who cooked the meals fresh and with care. - This didn't bother us but if you have mobility restrictions The Prime isn't for you. There are stairs to the rooms/villas and to the restaurant, and some are very large and steep. - Overall, the hotel service is excellent whether you stay in a hotel room or the more expensive villas so next time we would consider just staying in a room.

We booked a twin room and a 1-bedroom villa. This review is for the 1-bedroom villa. + It was great to find a hotel that has villas as we like the service that hotels provide while having the privacy of a villa. + The hotel is on buzzy Jalan Munduk Catu, and very handy to the even more buzzy Jalan Batu Bolong and Echo Beach, with lots of eateries, shops and spa salons nearby. Despite this, the hotel is tucked down a wide and safe laneway - a nice respite. + The bedroom and bathroom were clean and comfortable. The bedroom ceiling has a beautiful cone-shape which creates a great sense of space. + The kitchen has a filtered water dispenser. + The outstanding aspect of The Prime are the staff members, like Rai, who regularly check how things can be improved, and Ana who greeted us by name every morning at breakfast. My son woke up unwell one morning so Sisil in the restaurant arranged for a simple breakfast and ginger tea to be prepared and personally delivered it to his room.

Stayed in July 2025

We booked a twin room and a 1-bedroom villa. This review is for the twin room. + Great value due to Booking.com deal. + The location is very handy to Jalan Batu Bolong and Echo Beach. + The room was quite basic but clean, spacious and comfortable and it was great to have a bathtub. + The room was very quiet. We had requested a quiet room so they gave us one across from the restaurant (had read that the rooms under restaurant can be a little noisy). + The pool can only be used from 9am-7pm which means that there is no noise coming from the area too early or too late. + The outstanding aspect of The Prime is the staff who regularly check how things can be improved. My son woke up unwell one morning so Sisil in the restaurant arranged for a simple breakfast and ginger tea to be prepared and personally delivered it to his room. Also, when the toilet was blocked Dian on reception quickly arranged for it to be fixed.

Stayed in July 2025

Great location, next to Canggu’s Main Street. The room was good, very comfortable, and the staff was very nice. Their baby cot is very good as well!

Stayed in July 2025

We had a wonderful time in this Boutique hotel.It is walking distance to all shops, restaurants and also beach.Ray and Elsa from the reception were lovely and always with a smile on their faces and ready to help with everything.

Stayed in July 2025

Pillows were a tad hard and large, causing a bit of neck strain when sleeping

Awesome location right in central Canggu, walking distance to most places. Spacious room, aircon was nice, nice reception and public area as well as rooftop restaurant/bar area.

Stayed in July 2025

Brilliant location, very friendly and helpful staff

Stayed in July 2025

No lift to the breakfast cafe

Gorgeous big room, modern interior design

Stayed in May 2025

If anything it could be a little cleaner but for what you pay it reflects the cleanliness (very good but could be better).

Great staff, location and value for money. Comfy bed too. Heart of Canggu and the staff are so helpful.

Stayed in June 2025

Friendly, helpful staff. Spacious, clean rooms. Walking distance to beach for sunrise/sunset views. We were given complimentary breakfasts.

Stayed in June 2025