Reviews of The Palms Canggu
Jalan Padang Linjong, Gang Agung Roy, Canggu Badung, Kuta Selatan, 80361 Canggu, Indonesia

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt’s very cozy, upscale, and friendly.
I liked everything.
thank you myles for ur support . glad to hear 🙏🙏🙏
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewthis place is so relaxing, clean and the staff were some of the friendliest people ever! It is so conveniently close to everything which we loved! the staff are very accomodating and i can’t thank them enough for their kindness and hospitality.
honestly nothing comes to mind!
thank you so much stephani ... we are glad to hear that you are enjoy stay with the Palms Canggu . 🙏🙏🙏🙏
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewExceeded all expectations, the communal areas are so peaceful and well kept. The staff are wonderful & very helpful. Great location as it’s central enough but down a smaller road off the main road so that it’s super quiet & you’ll get a great nights sleep.
Nothing!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPerfect location, very very clean and modern room and the most helpful, friendly staff !
thank you Nancy... we are glad to hear . 🙏🙏🙏
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery calm hotel The swimming pool is nice Employees very welcoming
🙏🙏🙏
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff incredible, location top and super close to Canggu city centre ! Pool view in the middle of palm trees is speechless !! You can rent a bike there and they’ll bring you them to the front door
🙏🙏🙏🙏 glad to hear , thank you for ur support the Palms Canggu .
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location, very comfortable and clean rooms with everything you need, and really lovely, attentive staff. It was such a nice place to escape back to after a busy day - a little oasis!
Nothing
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe Palms was such a great find. The whole place has this calm, welcoming energy that makes it easy to relax. Our room was bright, comfortable, and super clean you can tell they take care of everything here. I loved chilling by the pool each morning, then being able to walk to so many great cafes and shops. The staff were genuinely friendly and made the whole experience even better. Honestly, it’s one of those places you leave already thinking about when you can come back.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFrom the moment we arrived, I knew we’d picked the right spot. The vibe is relaxed but still feels cared for in every detail. Our room was spotless, with plenty of space and natural light. The pool area quickly became our favourite place to hang out, and it was never crowded. Location is perfect its close enough to walk to great cafes and shops, but still quiet enough to feel like an escape. The team here are warm, welcoming, and always happy to help. Couldn’t have asked for a better stay.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery attentive staff, nice rooms. Fairly central, good pool.
Thank you Aoife we are glad to hear you enjoyed your stay 😊🙏🌴
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLoved the location and the quiet spot down the lane way. It has everything you need for a quick stay and ideal if you’re intending to be out and about a lot and need somewhere to come back to at the end of the day.
thank you 🙏🙏🙏
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe bed is SO comfy! Great room, great facilities, everything was very smooth.
Nothing
🙏🙏🙏🙏
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were all so friendly, kind and helpful!
🙏🙏🙏🙏🙏thank you so much
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGreat location, very friendly, welcoming staff. Nice pool and bar area.
The shower drain in my room was clogged and when I had a shower the entire bathroom floor was full of water which took a long time to drain away.
thank you Emily for all ur information and support .... 🙏🙏🙏
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewI loved the hospitality it was amazing! I had an incident and everyone was so helpful and helped me as much as they could. Everyone was so nice and we felt so welcome
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewluxurious, chill hotel with ping pong and pooltable near restaurants and shops. spacious rooms and nice bathroom. friendly staff.
no breakfast or restaurant.
thank you for ur support Mark 🙏🙏🙏