Reviews of The Nenggala Suite
Jalan Raya Taro Kaja, Ubud, 80561 Tegalalang, Indonesia
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Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewFive star experience right in the middle of rice fields. Happy smiling helpful staff. Good food.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThis place is absolutely amazing for relaxing. The customer service is outstanding—every detail is thoughtfully taken care of. Anytime we had a request, the staff responded promptly and always with a warm smile. They even picked us up for a late check-in and helped with our bags—small things, but they made a big difference. The setting is incredibly peaceful, surrounded by farmland with no sound of traffic—just frogs and the calming sounds of nature. Even the air smells fresh and clean. Sitting by the swimming pool to meditate or simply relax with a partner was so refreshing. The indoor space was spotless and comfortable, complete with a fridge, a bathtub, and all the essentials. I would highly recommend this place to anyone looking to escape the noise and truly connect with nature.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReally amazing place
Just one thing - My room was on top and there were no buildings in front. No one can see inside the room. But there was a DRONE flying outside my balcony and windows. I didn’t know and I was changing clothes!! This is a violation of privacy. I told the staff that drones should never be allowed to fly in front of guests’ rooms. I have never seen a hotel allow a drone to fly and look inside the privacy of other guests’ rooms!
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReally good food Good services Beautiful hotel
Can’t find any taxis
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewPeaceful and quiet, everything we needed!
Access a bit hard, if you are coming by car but only the last 2 minutes. Nothing too bad.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewBeautiful location, very friendly staff. Size and quality of the accomodatuon is excellent
Nothing
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewEverything! The room was amazing, very clean and spacious with the most insane view (we were first floor). Staff were exceptionally sweet and thoughtful and polite, they decorated our room for my partner’s birthday and got him a little desert with a candle and sang happy birthday which made his birthday extra special. They were always there if we needed anything, the food was lovely, the pool was great, the surroundings so so beautiful and not too far from the centre if you have a moped.
It would be nice if there were more sun-beds as 4 are not enough and there were times we wanted to stay by the pool but there was no space because there are only 4 sun-beds for 6 rooms.
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in January 2025
Verified reviewPhenomenal spot to stay. Great facilities, small amount of rooms, amazing views around. Enjoyed the restaurant
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Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewThe staff was friendly we appreciated the room was clean and really big the view also was perfect and one thing was perfect that was no tax and lunch and dinner was amazing
I didn’t like the breakfast when we booked from booking that was written fabulous breakfast but we disappointed
Dear Ma Zeynep, Firstly thank you for your feedback and your kind words. We are so delighted that we could be a part of your magical journey! Our secluded resort offers unparalleled tranquility, far removed from the hustle and bustle of Ubud. This peaceful escape comes at the cost of some travel time, we're about 18km from Ubud, a journey that can be longer during Bali's peak season due to traffic. However, our location in Taro provides easy access to attractions outside our resort's area like the renowned Mason Elephant Park (accessible via our complimentary shuttle) and other recreational spots in the area. We are so sorry to hear that your recent dining experience at our resort did not meet your expectations. We truly appreciate you taking the time to share your feedback with us regarding the food. We value your comments and are taking them very seriously. We are carefully reviewing our food preparation, ingredients, and service processes to identify where we can improve and ensure this does not happen again. Once again, Thank you for the review and your feedback. Hopefully, you can stay with us again in the future Warm regards, Budi
Dear Ma Zeynep, Firstly thank you for your feedback and your kind words. We are so delighted that we could be a part of your magical journey! Our secluded resort offers unparalleled tranquility, far removed from the hustle and bustle of U… Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewAlmost Everything
Little bugs which can not really be helped due to the accommodations' location.
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewLocation, location and location in the midst of the rice fields. The room and the garden with swimming pool and hottub were awesome.
Nothing.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewvery large room, seperate toilet and large comfortable bed. Great local breakfast. Very friendly staff
Bathroom/shower seperated only by a curtain. Bath too small. Noise from other occupants/Staff
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 January 2025 · Stayed in November 2024
Verified reviewReally beautiful place with good stuff.
liveliness in the room under the roof
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewManager and staff very welcoming, can't do enough for you. We also rented a scooter from the hotel which was handy with it being in a remote location. The room was spotless and had really nice bespoke wood furniture throughout. We stayed in the top floor with terrace, views are unbelievable rice fields, jungle and mount batur and agung in the distance with clear weather. Food wise we only had breakfast on 1 morning and it was excellent so I presume the rest of menu is too. They did off cultural activities to do nearby at no extra cost. Can't rate these highly enough thanks Nenggala suite!
Nothing. Just worth noting the road to the accommodation isn't accessible by car. If your driver can get through the very uneven road it will be Roughly a 50m walk if not it will be about 100m. Take care walking on the poor surface
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewIt’s stunning. Paradise away from the city center. Surrounded with the beautiful rice fields. Rooms are surprisingly spacious and interior design of the overall property was beyond my expectations. The pictures do not really show the true beauty of this property.
Nothing at all
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewIt’s surrounded by rice fields, unblocked views of the mountains, clean, neat, tidy, spacious. Although it’s out of the place from the Ubud center, I believe this is also the benefit of its location that I love about.
Maybe provide some insect repellent spray
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewthe place is uninhabitable, there is watermarks and mould on the walls, the room smells like tiolet, and the stuff is unfriendly and very slow checkin. This guesthouse is is old and not well maintained. the pictures must have been taken 5 years ago, it DOES NOT Look like this anymore.
Watermarks on the walls from rain, mould under the wall pain, slow checkin, bad smell in the room, dirty mosquito net, incompetent stuff.
Dear Ms.Yelena, id Please accept our sincerest apologies for the recent unsatisfactory experience you encountered during your stay at our resort. We are deeply concerned to learn about the issues you experienced, including the incompetence of our staff and the presence of mold and unpleasant odors in your room. We understand that these issues significantly impacted your stay and fell far below the standards of service and comfort we strive to maintain for all our guests. We are taking immediate steps to address these concerns: 1. Staff Training: We are conducting thorough training sessions with our entire team to reinforce our commitment to providing exceptional guest service and ensure that such incidents do not recur. 2. Room Inspection and Remediation: The identified room has been thoroughly inspected and deep cleaned. Once again, we value your feedback immensely and appreciate you bringing these issues to our attention. Your input is invaluable in helping us continuously improve our services and ensure a more positive experience for all our guests. We sincerely hope that you will consider giving us another opportunity to demonstrate the level of service and hospitality that The Nenggala Suite is known for. Warm regards, Budiarsa
Dear Ms.Yelena, id Please accept our sincerest apologies for the recent unsatisfactory experience you encountered during your stay at our resort. We are deeply concerned to learn about the issues you experienced, including the incompetence … Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewThe staff were very friendly and helpful The food was great The propriety is calm inside the rice fields
The room downstairs was very musty The doors don’t close well so we found frogs inside our room 2 times
Dear Mr/s, Abderrazzak, Firstly thank you for your valuable review. We are delighted to hear of your positive experience and will ensure your compliments are conveyed to our staff Please accept our sincerest apologies for the recent unpleasant experience you encountered during your stay. We are deeply concerned to learn about the musty odor and the presence of a frog in your room. We have taken immediate steps to address this issue by undergone a deep cleaning and thorough inspection, including a check for any potential sources of moisture or pest intrusion especially for the room downstairs. We value your feedback as it plays a crucial role in enhancing the cleanliness and comfort of our resort. We hope you will consider staying with us again in the future so we can have the opportunity to provide you with the exceptional service you deserve. Warm regards, I Wayan Budiarsa
Dear Mr/s, Abderrazzak, Firstly thank you for your valuable review. We are delighted to hear of your positive experience and will ensure your compliments are conveyed to our staff Please accept our sincerest apologies for the recent u… Show more