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Reviews of The Mansion Resort Hotel & Spa 5 stars

Jl. Penestanan, Sayan, Bali, 80571 Ubud, Indonesia

#385 of 437 hotels in Ubud

Guests' Choice

Review score

Based on 67 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    7.7

  • Staff

    9.1

  • Value for money

    7.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 9 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The sunbeds ,there were not enough, and they do not go flat so to turn over or lay down flat, You are out a bit from the main town ,they do have a shuttle bus but only goes twice a day and they don't have a later pick up ,

    The room I had was fabulous, loved it,a big bed lovely comfy pillows.the gardens were beautiful the place was so big

    Stayed in June 2025

  • Reviewed: 4 January 2025

    7.0
    Lovely place to reset and recharge if you’re happy to hang out in your room.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    The public areas were run down. Pools not well kept, pool furniture mouldy and unusable. We didn’t use any of the pool or gardens as they were not pleasant.

    The room was enormous. Beautifully set out and clean. Staff were friendly and very accommodating. Gorgeous mansion style hotel.

    Stayed in January 2025

  • Reviewed: 26 December 2024

    7.0
    Pleasent stay for short stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms started to leak in heavy rain. Some part of room also cracked and fell down. Needs proper maintenance to give customers pleasant stay. No activities for kids. Some small cafe and shops are there nearby. food quality was not great

    Gives glimpse of bali architecture Good customer service

    Stayed in December 2024

  • Reviewed: 27 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Residence
    • Stayed 2 nights
    • Submitted via mobile

    for the price, I thought the rooms were dingy and dark with no ability to have any sunlight in the second room at all. the furniture in the second room made it crowded. the fridge in the room was so loud that we needed to turn it off to sleep. I love a tropical setting, but the gardens are so overgrown. the paths are not clear to walk down without overhanging leaves, so if it rained, this would get you wet too! the pool furniture needs updating and the materials cleaned so you feel you can sit on them. it was not at all inviting to sit on. I had to use a towel or strong to feel clean. pressure cleaning the path and surrounds of the pools would make it a lot nicer. we also had them spraying chemicals, which we could smell and had to retreat inside to our dingy room whilst the sun was out.

    the staff were really beautiful, friendly, helpful, really very good and no complaints. the staff were very responsive to any demands. the rooms were clean, and we had everything you would need. supplied with a generous amount of water. our little pool was so well kept and inviting.

    Stayed in June 2024

  • Reviewed: 8 May 2024

    9.0
    Staff were very helpful everyone said hello to you
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    My sister has stayed there twice. So it was her time to select accommodation.

    Stayed in May 2024

  • Reviewed: 30 January 2024

    8.0
    Great place for a relax.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Food ok but not outstanding

    Very lovely surroundings great staff.

    Stayed in January 2024

  • Reviewed: 23 October 2023

    7.0
    Eclectic hotel on the outskirts of Ubud town
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The family room walls were thin and you could hear everything happening next door. The property is large and therefore a little isolated from the main hub of Penestanan. The whole hotel is a little dated, which is fine, but that should be reflected in the price.

    Very eclectic, I liked the various pools and all the statues and bamboo structures. Our bed was very comfortable and the towels were nice and soft.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Friendly staff. Pretty resort
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Didn’t realise it was basically a yoga retreat for most people and we got asked to keep the noise down when we were in pool with the kids by the yoga people

    Layout and lots of different pools

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Extremely relaxing break doing nothing.
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Loved the gardens and the quietness. Where I stayed they had filled the pond with koi carp and I would disturb a heron each night who was intent on catching one. That was a bonus. I had some great massages and the staff were so lovely.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Expected a luxury resort but found a 3star hotel with lots of issues. It was probably nice 20 years ago. Rates are too h
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi kept crashing. Very noisy - we were warned about construction work but it went until after 9pm. Also there was yoga teacher training with a very loud after party. Complained and were moved but still issues with wifi.

    The entrance was very grand. The grounds had some nice gardens.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    A beautiful sanctuary just out of central Ubud
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 4 nights

    There was LOTS of building and construction going on at the venue. So lots of tradie types in and around. Loads of smoking going on and quite often the sound of banging and power tools during the day. The breakfast location was a little hard to find initially as it was currently under renovation or something and moved to another area of the venue. The on site classes and facilities were also impossible to book or try and do but they advertise yoga classes and things all over. So a little annoyed we didn't get to try any classes. Breakfast was decent with some solid options and very nice view. Though they played 1 Taylor Swift on repeat the entire time we were sitting there and the same song basically every day... It got a little annoying. Also, if you are planning to walk around and into town it is about a 40 min walk BUT the venue offers a free shuttle every few hours into central Ubud which is lovely. All in all very happy with the stay though.

    Venue is stunning, so many areas and so many things to look at and explore. There are tonnes of people always around as a few yoga schools operate at the venue. So there is a good vibe in and around. The rooms are very spacious and the beds very comfy.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    8.0
    Very peaceful and relaxing.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Very noisy between rooms. Can hear everything in other room next to me.

    The beautiful gardens, friendly staff and cafe by the pool.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    8.0
    All round excellent.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dated. Shower areas could be cleaner

    Very authentic. Amazing gardens and settings

    Stayed in July 2023

  • Reviewed: 30 April 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Very authentic Bali hotel. Great location in Ubud as abase for days and nights out

    Stayed in April 2023

  • Reviewed: 30 April 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Very authentic hotel, 3rd time we have stayed here. Great location in Ubud as a base for days out

    Stayed in April 2023

  • Reviewed: 15 January 2023

    7.0
    was okay to stay there , staff were helpful and friendly
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    a bit far from ubud central and only has twice time for free shuttle to ubud central

    quiet from hustle area

    Stayed in December 2022

  • Reviewed: 29 September 2022

    8.0
    Overall good stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Room can be well maintained

    Environment around is peaceful

    Stayed in September 2022

  • Reviewed: 11 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    you need to add money to use restaurant laundry and spa facilities

    this place is just beautiful

    Stayed in August 2022

  • Reviewed: 1 August 2025

    10
    Very relaxing
    • Leisure trip
    • Family with young children
    • Villa Residence
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful

    The facilities were great

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Zen
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It's more active now with yoga classes. I liked the extra privacy on site before.

    I've been here a couple times. Staff are awesome.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    5.0
    Isolated hotel
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Its very isolated the breakfast is very poor 😢 yoga crowd cheering at 7.30 am

    Swimming pool and gardens

    Stayed in June 2025

  • Reviewed: 27 April 2025

    6.0
    Definitelly Not what you would call a 5* hotel
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Whole 'resort' was a bit run down apart from the main building. Even though we got a deluxe room with tub, it was mouldy and the finishes were old. Quite noisy from the outside aircon unit as well. Definitelly Not what you would call a 5* hotel. The gardens were nice though.

    The garden

    Stayed in March 2025

  • Reviewed: 22 April 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Some of my property was stolen from the hotel by another guest and the hotel staff took minimal actions in getting my £200 air pods returned to me. As someone who doesn’t eat meat or eggs, the breakfast buffet was exceedingly limited and my partner who eats all food even said the pastry’s and cakes were dry/stale and the fruit was not refrigerated so was warm to eat if it had been sat out a while. Will not be returning to this hotel.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    The Mansion Resort is a gorgeous place!
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double Room
    • Stayed 9 nights
    • Submitted via mobile

    It's a large place and there are a lot of activities (retreats, parties, lunches) going on. It can be a lot. The restaurant menu and quality were mediocre (I was surprised when I ordered grilled scallops and 3 tiny scallops the size of small coins were brought).

    The Mansion Resort is a gorgeous property with a beautiful airy reception area with very helpful staff. The gardens and 5 pools are really beautiful. All the staff (reception, housekeeping, restaurant, snack shop and gardeners) are friendly and helpful. The breakfast buffet was good and convenient. I was in a beautiful spacious room.

    Stayed in April 2025

Showing 1 – 25

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