Breakfast wasn’t included which I think is rare for a 5 star hotel. But it was actually very reasonably priced and the buffet was excellent. Definitely worth paying for.

We only stayed for a short stopover after getting back from a trip to Raja Ampat and then flying back to London but after arriving, I wished I had given us a few more days at The Langham. The room was huge and gorgeous. The staff were wonderful and the food and drink were fantastic. I’d go back in a heartbeat.

Stayed in July 2025

While the property was super fancy, the actual rooms were a bit underwhelming. They were just fine, but I guess I was expecting a little more for the price point.

It is a beautiful property, and the staff are amazing at welcoming you and they have a high degree of customer service. The location was great, and it felt very chic and luxurious.

Stayed in July 2025

Nothing all exceed my expectation

I like all about your hotel

Stayed in July 2025

The food

Stayed in May 2025

Leaving!!

The whole experience was a dream, superb. Terima Kasih "The Langham".

Stayed in July 2025

Noting really.

Excellent service. Staff were superb.

Stayed in July 2025

Nothing

Everything. The design the details of the interior the facilities

Stayed in June 2025

I stayed for 2 nights at the end of June. First I saw strands of hair on my bathroom wall when I entered the shower. This was never cleaned properly until I checked out 2 days later. Shows the lack of attention to detail and lack of cleanliness. The concierge mixed up my messages and booking, confusing my colleagues. Another example of lack of attention to detail. Then, there was also hair in my breakfast fried noodles. Again an example of lack of attention to detail. The staff and chef personally apologised and made me a fresh plate. However it's shouldn't have happened in the first place for a luxurious hotel like Langham. For the price you are paying, it is quite disappointing to be honest.

The ID is very nice and the food was good at breakfast and the different restaurants.

Stayed in June 2025

Overall very good. It would be excellent if there was no screw up at the airport part. Also some communication breakdown.

Friendliness, facilities, service recovery and treatment.

Stayed in June 2025

the way of the hotel access is uncomfortable, you need to use two different elevator.

Room and location

Stayed in May 2025

Indoor swimming pool

Stayed in May 2025

Love how the housekeeping staff took an extra mile to anticipate what I need

Stayed in May 2025

Receptionist area. For 5 stars hotel, guest should have seat at the reception desk while checking in process. On Saturday night i can hear loud music outside, the room (5608) is not soundproof from external noise.

Room & bathroom interior

Stayed in April 2025

Nothing at all.

My buffet breakfast at Tom's was excellent with fantastic service and a great choice of western and local dishes.

Stayed in March 2025

The breakfast selection from Tom's can be improve. Need to have more different selection daily as there were a lot of repeated item day to day

The hotel is classy and room is nice and comfortable. The staff are extremely polite and very helpful all the time. Very prompt in attending to request.

Stayed in March 2025

Nothing

The hotel and service were incredible. We stayed for 4 nights and I can honestly say it is the best hotel we have ever had the pleasure of visiting. The service throughout was second to non and the rooms were fabulous. We visited the roof top bar which was superb with great views and a great atmosphere. We also visited Tom's by Tom Aitken and the experience here was so good that we visited twice during our short stay. Syaeful Abidin and his team made us feel special on both occasions and the food was amazing.

Stayed in December 2024

I absolutely love the breakfast but haven't really liked that much else on the menu. But I do think the all-in English food theme isn't a great match for me. I also find the music at Tom's to be too loud. I had a couple of meetings there, which got a bit hard to hear.

Might be my favorite hotel breakfast anywhere. Hotel staff are amazing.

Stayed in February 2025

Everything

Stayed in February 2025

Nothing

Amazing Hotel and staff.

Stayed in January 2025

Nothing

It is as Beautiful as the pictures. Plus, saw Emily from Linkin Park staying at the same hotel. 🥰 The food was good, staff was super helpful

Stayed in February 2025

Breakfast was not included in my stay which was a big disappointment. I have stayed in many 5 stars hotels in Jakarta and all have breakfast included.

Stayed in January 2025

Nothing

Everything , all

Stayed in January 2025

great hotel and staff

Stayed in November 2024

Priced a bit to high in my opinion

Extremely well designed, luxury rooms, amazing staff and great restaurants.

Stayed in October 2024