Reviews of The Kutaya 2 stars
Jalan Dewi Sartika, Gg. Nusa Indah, Gg. Satelit No. 5, Tuban, 80361 Kuta, Indonesia

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewTucked in a quiet street 5 mins walk from food and shops, 10 mins walk from the beach. Staff were friendly, rooms were clean. Included breakfast was good. We also ate 2 evening meals there, after long days of travelling- food was simple but tasty and came out quite quickly.
The shower is not great. Wifi is terrible.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClose to the airport
Smelly bathrooms
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewHandy to the airport
The rooms had several very strong deodorisers hanging off the furniture to the point of being overwhelming and enough to disturb my sleep, placed there by the hotel to try and mask the underlying musty smell of the room. This was a ground floor, poolside room.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNice pool. Close to airport.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewComfortable bed, nice pool. Good menu variety.
Bit far from anywhere. No safe or hairdryer available.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNot only a quiet, atmospheric spot in a busy neighbourhood close to the airport with clean, well-appointed rooms, but when a delivery went wrong, the owner went out of her way to help us. Very highly recommended!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSpend only 3 hours there before flight. Rooms were clean. There are several family temples on the territory. 10 minutes to airport by walking.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBig clean room. Good quite AC. Swimming pool. Tempel in the yard. Close to airport ( 5 minutes walk) and 20 minutes walk to Kuta beach.
Place for breakfast and check in is not so clean as it is the rest of the property. My son step on something in the pool and cut his leg, but we couldnt recognize what it was. Otherweise the pool is clean and well maintend. Checking the room at check out from the staff here.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClose walking distance to the airport Clean and welcoming. Beautiful property. Nice pool.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewClean, good value for money, near airport, quiet
All good
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewGreat value for money. Water daily. Breakfast adequate. Comfy bed. The setting is great considering location. Staff helped hire a scooter. I enjoyed my stay. Thank you Kutaya Hitel
For the price its great
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat place for an overnight stay. Good value for money.
Bathroom very basic. Would have been nice to have a non slip mat.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt was close to the airport, and the bed was comfortable. Good for a one-night stay.
We paid extra for a room downstairs with a terrace, as I didn't want to go up the stairs with my one-year-old child. On arrival, we were told that these rooms are fully booked and it's the same anyway. No one bothered to find a solution or offer any compensation. Wouldn't book it again.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGood location, you can walk from the airport, don’t need to take taxi, and there is quite a lot restaurant nearby
They don’t have hot shower :(