Reviews of The Komu Canggu Bali 4 stars
No.99 Jalan Pantai Berawa, 80361 Canggu, Indonesia

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location was perfect, and useful parking in the basement too. The staff were very polite and helpful. The staff were very helpful when we wanted to change rooms and helped us with hiring a scooter.
The nightclub down the side of the hotel can be very loud in the early hours (this isn't really the hotel's fault), just something to be aware of.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean and modern
Use of app for amenities
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation was great. Staff were very friendly and helpful. The pool on our balcony was also lovely
Beds were a little hard and the bathroom lighting wasn’t good when doing your makeup
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThis place was amazing, we had the best stay. The breakfast was delicious, and the location was perfect. Everyone was so kind and friendly, and they made sure everything went smoothly. It was the perfect week.
Nothing.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI honestly can’t say enough about this hotel – it was absolute paradise from start to finish! From the moment I arrived, the staff made me feel so welcome, greeting me with warm smiles and genuine hospitality. Nothing was ever too much trouble, and they went above and beyond to make my stay unforgettable. The rooms were spotless, beautifully designed, and had that perfect blend of luxury and comfort. The location was perfect – peaceful and relaxing, yet just minutes away from everything you need. This is one of those places where you leave already planning your return. If you’re looking for a true slice of heaven in Bali - The Komu, this is it. 🌴✨ Special mention to staff Sara, Velda & Guntur 🙏🏽🩷
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI like how the staff were courteous and empathetic. The front counter staff, Nanda, booked me a ride to my destination after I couldn't find the location on my app. I love the water pressure in the shower which was on point, and perfect for relaxation even when the property is nestled in the busy area of Canggu
The breakfast took a bit too long to cook
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNot one fault. Clean, good location, amazing facilities, couldn’t help us more!
Dear Lexi, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and know that everything met your expectations, from cleanliness and location to facilities and service. Your kind words mean a lot to the team. Looking forward to welcoming you again in the future. Kind regards, The Komu Team
Dear Lexi, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and know that everything met your expectations, from cleanliness and location to facilities and service. Your kind words mea… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe property was well located, exceptionally clean and well looked after. The food was lovely, the room spacious and clean. The best thing was the staff, everyone that we came across was super friendly.
Nothing.
Dear Rebecca, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and know that you enjoyed the location, cleanliness, food, and spacious room. Appreciation for highlighting the team’s friendliness, as warm service is at the heart of The Komu experience. Looking forward to welcoming you again in the future. Kind regards, The Komu Team
Dear Rebecca, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and know that you enjoyed the location, cleanliness, food, and spacious room. Appreciation for highlighting the team’s fr… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewI was luckily upgraded to the king suite, it was lovely! Only down fall is I prefer to have a view and I was on the ground floor, the pool itself was small and dark plus was next to a construction site….so not much privacy. I didn’t use the private pool because of this. The pool on the roof was lovely though!! They also gave me early check in which was really appreciated as I was sick with Bali belly. The staff were exceptional
Pool didn’t have privacy next to the construction site (however I know the construction is outside of hotels control).
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location and accommodation. You won't be disappointed.
Nothing
Dear Benjelloun, Greetings from The Komu - This is Where Your Bali Kindred Community Begins! Thank you so much for your kind words! We are thrilled to read you enjoyed our modern facilities, friendly staff, and ideal location for exploring the area on foot. We apologize for the inconvenience caused during your stay. Please know that we take this very seriously, and we are looking into this to ensure it is resolved. Thank you again for taking the time to share your thoughts. We look forward to welcoming you back to The Komu! Kind Regards, The Komu Team
Dear Benjelloun, Greetings from The Komu - This is Where Your Bali Kindred Community Begins! Thank you so much for your kind words! We are thrilled to read you enjoyed our modern facilities, friendly staff, and ideal location for explorin… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean, spacious rooms and perfect location
Nothing not to like
Dear Mohammad, Greetings from The Komu - This is Where Your Bali Kindred Community Begins! Thank you for your kind feedback! We are glad to read you enjoyed our clean, spacious rooms and that the location suited you perfectly. We hope to welcome you back again soon! Kind Regards, The Komu Team
Dear Mohammad, Greetings from The Komu - This is Where Your Bali Kindred Community Begins! Thank you for your kind feedback! We are glad to read you enjoyed our clean, spacious rooms and that the location suited you perfectly. We hope to … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewComfortable
Dear May San, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and see such excellent scores across all categories. Appreciation for highlighting the comfort, facilities, cleanliness, and overall value that made your stay enjoyable. Look forward to welcoming you again in the future. Kind regards, The Komu Team
Dear May San, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and see such excellent scores across all categories. Appreciation for highlighting the comfort, facilities, cleanliness, … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewthe location is super convenient and within walkable distance to nice restaurants and finns! spacious rooms and attentive staff.
the rooms we stayed in don't have much of a view. the only complaint is that there's construction nearby but staff helped was helpful and switched us to a quieter room.
Dear Bess, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! We are pleased to read your review and know you found the location convenient, the rooms spacious, and the team attentive. We appreciate your feedback regarding the view and nearby construction, and we are delighted the team was able to assist and resolve the issue. Looking forward to welcoming you again to The Komu. Kind regards, The Komu Team
Dear Bess, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! We are pleased to read your review and know you found the location convenient, the rooms spacious, and the team attentive. We appreciate your feedback … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe staff were so lovely and welcoming. We arrived very late, and without us even asking, they kindly upgraded our room for free. I believe the hotel is quite new, the room was gorgeous, and the rooftop with a pool and bar was stunning. The location was perfect, and we really appreciated the underground parking where we could safely park our motorbike at night.
Nothing at all, everything was great from start to finish.
Dear Patricia, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and to know you enjoyed the warm welcome from our team, the complimentary room upgrade, and the stunning rooftop pool and bar. It is wonderful that you appreciated the perfect location and the convenience of our underground parking for your motorbike. Look forward to welcoming you again in the future. Kind regards, The Komu Team
Dear Patricia, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and to know you enjoyed the warm welcome from our team, the complimentary room upgrade, and the stunning rooftop pool an… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewAll staff exceptional. Very hospitable and friendly! Special shout out to Viandi on front desk!
Dear Umer, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and to know that you found all staff exceptional, hospitable, and friendly. Your special mention of Viandi at the front desk is truly appreciated. Look forward to welcoming you again in the future. Kind regards, The Komu Team
Dear Umer, Greetings from The Komu – This Is Where Your Bali Kindred Community Begins! Pleased to read the review and to know that you found all staff exceptional, hospitable, and friendly. Your special mention of Viandi at the front desk… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff are very friendly, they couldn’t do enough for us and was always there to help with anything. The hotel and room itself was very nice, clean and it was a lovely stay. Breakfast fresh and tasty. The location is excellent for Finns and Atlas beach clubs, only 10 minutes walk down the road and there’s also a nightclub next door called the Vault which is also very good. There was a little bit of noise during the nights but it was to be expected being in canggu.
Nothing
Dear Lisa, Greetings from The Komu – This is Where Your Bali Kindred Community Begins! Pleased to read that you enjoyed your stay and appreciated the friendliness and attentiveness of our team. The room, breakfast, and our strategic location near Finns, Atlas Beach Club, and The Vault all seem to have added great value to your experience. Thank you for sharing your kind words. Look forward to welcoming you back in the future! Kind regards, The Komu Team
Dear Lisa, Greetings from The Komu – This is Where Your Bali Kindred Community Begins! Pleased to read that you enjoyed your stay and appreciated the friendliness and attentiveness of our team. The room, breakfast, and our strategic loca… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewExcellent rooms with nice facilities!! Staff was friendly and good location.
Nothing
Dear Nidhi, Greetings from The Komu – This is Where Your Bali Kindred Community Begins! Thank you for sharing your kind words. Pleased to know that you found the room excellent and the facilities enjoyable. The team will be happy to hear your compliment, and we are also pleased that the location suited your stay in Canggu. Look forward to welcoming you again in the future. Kind regards, The Komu Team
Dear Nidhi, Greetings from The Komu – This is Where Your Bali Kindred Community Begins! Thank you for sharing your kind words. Pleased to know that you found the room excellent and the facilities enjoyable. The team will be happy to hear … Show more