Reviews of The Jero Ubud 3 stars
Jalan Hanoman No 57, 80571 Ubud, Indonesia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery good location
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location. Shower was hot and good water pressure.
Room smells damp. Lots of noise from the family early in the morning. Nobody to be seen at check in or when trying to order breakfast in the morning (I wouldn’t bother booking breakfast it’s not worth the hassle and time it takes)
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewCentral location, plenty to do, see and visit within walking distance. The premises have a nice traditional Bali vibe.
As there were no ground floor twin rooms available I paid for a second room upstairs (at the same price as the ground floor room). The stairs are external and quite slippery in the rain. In the morning the staff informed my travel companion the price we paid included only one breakfast 😏 No argument from us, we simply walked down the road and enjoyed a delicious breakfast for very little cost. Although the room appeared clean there was a receipt from 4 months prior in a drawer so the cleaning could be more thorough.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewAmazing property, run by a friendly helpful family, motorbike hire available, good AC, good location
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe family holding the guesthouse were very kind and treated us very nicely and the location is great for starting trips around Bali. Many restaurants around, spa and Coco market 5 min away to get some bottled water.
The double room that was offered to us was full of mold and a strong smell of dampness. the paint was coming out from the wall due the mold. When we asked to see another room and the staff was very nice and offered another room that had 2 separate beds, the smell of mold was less in this room, however was difficult to sleep there breathing the smell of dampness and mold soaked into the bed sheets. We've paid £55/night which extremely high price for what was offered. From the way the rooms looked was an easy 10-15£ maximum per night, and was quite noisy too as is very close to the street and you can hear the traffic. We were sick of Bali belly and we couldn't travel again and have the power of searching for another right away. I do not recommend the place if it will be in the same conditions. Also there we had breakfast included, however the property had the kitchen in refurbishment so we didn't have any breakfast even though we paid the price.
Reviewed: 14 December 2024 · Stayed in November 2024
Verified reviewLocation is good
The sheets were old and looked dirty
Reviewed: 11 December 2024 · Stayed in November 2024
Verified reviewThe room was nice and location convenient (walking distance to the monkey forest and around 15 min walk to the Ubud palace)
No rest. We couldn’t rest in our 4 days there. We booked it because of the reviews. But we arrived at night and were woken up by constructors 2 meters from our bedroom door. They were making noise and listening to music from 8pm to 6pm nonstop. When asked the staff and complained on booking they said: Sorry, we are building our kitchen. That’s not really our problem. And even when the construction wasn’t really noisy, the family was all around screaming right at our door and windows until around 7pm. Also, when I arrived in the room the nightstand table was sticky with who knows what and there was a tweezer from another guest.
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewEasy to check-in, quiet place, away from busy road, close to center, cheap room, provided towels and tea and coffe
No family room - our son sleept in another room, maybe reconsider some additional single bed for kids...
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewLocation and Cleanliness.