Reviews of Swarga Suites Bali Berawa, Marclan Collection 5 stars
Jalan Pemelisan Agung, Desa Tibubeneng, Banjar Berawa, 80361 Canggu, Indonesia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBeautiful room very spacious and comfortable beds Bar upstairs great views
Food was average and breakfast not really diverse enough Not much room around the pool only a few sunbeds
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDear Our beloved Guest Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your review on Booking.com. We do appreciate your effort to express your satisfaction in staying with us. “Good deal” is the word you used to describe your experiences during your stay with us. It is an immense pleasure to learn you had a pleasurable stay experience with us. We hope to see you again at Swarga Suites Bali Berawa for another personalized service and memorable experience. Warm Regards A.Zainal Arifin Front Office Manager
Dear Our beloved Guest Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your review on Booking.com. We do appreciate your effort to express your satisfaction in staying with us. “Good deal” is the word you used… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewHad a lovely stay. Hotel is located right on the beach, with direct beach access, is quiet - don’t hear the traffic/motorbikes! Can walk to Finn’s. The sunset on the beach is gorgeous. Rooms are nicely appointed and big. Breakfast is good variety and very good. Upper bar terrace is lovely as the sunset goes down. Had a 2hr massage at the spa - heaven! The best part are the people working at the property. Each one is so kind, friendly and inviting. Special mention to Diah who was wonderful. Would absolutely stay again.
Dear Megan Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your wonderful review! We're thrilled to hear that you had such a lovely stay with us and enjoyed everything from our beachfront location and peaceful atmosphere to the spacious rooms and delicious breakfast. It's great to know you had a relaxing time at our spa as well, 2 hours of heaven sounds perfect! We're especially happy to hear your kind words about our team, and Diah will be so pleased to receive your special mention. We'll be sure to pass on your compliments to her and the rest of our staff. It was a pleasure having you with us, and we can’t wait to welcome you back for another memorable stay! Warm Regards A.Zainal Arifin Front Office Manager
Dear Megan Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your wonderful review! We're thrilled to hear that you had such a lovely stay with us and enjoyed everything from our beachfront location … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCharged us for a stained sheet from my son’s dye that came off on his temporary tattoo. A price that we don’t even pay for sheet set back home.
Dear Katie Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your feedback, and we truly appreciate you taking the time to share your experience. We’re very sorry for any inconvenience caused by the charge for the stained linen. Please understand that this is part of our standard policy regarding damaged items, and we only apply such charges when stains cannot be removed despite our best efforts. In your case, we did attempt multiple treatments to clean the sheet, but unfortunately, the dye from the temporary tattoo could not be removed, and the linen was permanently damaged. We do understand your concerns about the cost, and we assure you the charge reflects only the replacement value of the item. We appreciate your understanding, and we hope this experience will not deter you from staying with us again in the future. Warm Regards A. Zainal Arifin Front Office Manager
Dear Katie Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your feedback, and we truly appreciate you taking the time to share your experience. We’re very sorry for any inconvenience caused by the charge for t… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, great rooms
Could do with a bit more storage in the rooms
Dear Julie Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your lovely review! We're so glad to hear you loved the hotel and enjoyed the location and rooms. We appreciate your feedback about the storage space. It's very helpful and will be taken into consideration for future improvements. We look forward to welcoming you back soon! Warm Regards A. Zainal Arifin Front Office Manager
Dear Julie Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your lovely review! We're so glad to hear you loved the hotel and enjoyed the location and rooms. We appreciate your feedback about the storage sp… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWe love everything in Swarga, the room, food, facilities and the staff. What we enjoyed the most during our stay was the food, specifically Indonesian food. The price is reasonable for the quality of food they offer. The room in person and in photos looked exactly the same. The facilities were great, the pool was massive, the ambiance of the restaurant was excellent, and the location of the hotel itself was a plus. It was facing the beach which offered a more relaxing experience. Overall, Swarga Suites had exceeded our expectations.
Actually there's nothing that we didn't like. During our stay, there was an ongoing construction beside the main building of the hotel. I believe every guest had been informed about the ongoing construction through the letter that we had found in our room. The letter had the details of the construction (like what was the construction for and the time of the day that they will be working on it). There is a minimal noise disturbance but not to a point that you will get annoyed by it.
Dear Dinah Cane Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your amazing and thoughtful review! We’re truly delighted to hear that your stay with us at Swarga Suites Bali Berawa was such a wonderful experience. It brings us great joy to know you loved everything, from the room, food, and facilities to the hospitality provided by our team. We're especially pleased that our Indonesian cuisine stood out to you, and that you found both the quality and value to your satisfaction. We’re also glad to hear that the room met your expectations both in person and through photos, and that the relaxing beachfront location, spacious pool, and restaurant ambiance added to your overall enjoyment. We truly appreciate your understanding regarding the nearby construction. As you mentioned, we have made every effort to inform our guests in advance and minimize any disruption, and we’re grateful for your kind and patient acknowledgment of this. Exceeding your expectations is the greatest compliment we could receive. We can’t wait to welcome you back on your next visit to Bali! Warm regards, A. Zainal Arifin Front Office Manager
Dear Dinah Cane Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your amazing and thoughtful review! We’re truly delighted to hear that your stay with us at Swarga Suites Bali Berawa was such a wonderf… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewOne of the best rooms I have ever stayed in. Breakfast was great and lots of variety. Fantastic location and only a walk to the beach.
The only little thing was that you could easily hear other rooms next to you, I could constantly hear kids running and banging in the room above me all throughout the evening and night which wasn’t that relaxing. Informed the front desk about the noise but could still hear shouting and the noise from other rooms.
Dear Hannah Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you very much for your valuable feedback. We're delighted to hear that you enjoyed your room, our breakfast selection, and the great location close to the beach. However, we're truly sorry to hear that noise from neighboring rooms affected the relaxation of your stay. We understand how important a peaceful environment is, and we apologize that we weren’t able to fully resolve the issue during your visit. Please know that we take your comments seriously and will continue working to improve the sound insulation and guest comfort. We hope to have the chance to welcome you back for a more restful experience in the future. Warm Regards A.Zainal Arifin Front Office Manager
Dear Hannah Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you very much for your valuable feedback. We're delighted to hear that you enjoyed your room, our breakfast selection, and the great location close to th… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewOur stay at Swarga Suites was just perfect. Staff was always smiling, ready to help you with everything. Hotel is beautiful, I loved sun deck located just next to the beach, so peaceful and quiet! Rooms are super comfy and made in Balinese style, which is making the experience even more memorable. We had great time, couldn’t think of better place to stay in Canggu.
Dear Mr. Sergio Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your wonderful review! We’re absolutely delighted to hear that your stay at Swarga Suites was perfect and that our team made you feel so welcome with their friendly and helpful service. It’s lovely to know that you enjoyed the peaceful sun deck by the beach and appreciated the comfort and Balinese charm of your room. Creating a memorable experience for our guests is what we strive for, and your kind words mean a lot to us. We’re truly happy you had such a great time, and we hope to welcome you back soon for another relaxing stay in Canggu. Warm regards, A.Zainal Arifin Front Office Manager
Dear Mr. Sergio Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your wonderful review! We’re absolutely delighted to hear that your stay at Swarga Suites was perfect and that our team made you feel so … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified reviewRoom was a large and faced out onto the ocean - although the ocean facing rooms do not open directly onto the pool. Beautiful location, could watch people playing on the beach and flying kites.
The AC in the gym didn't work and there were no towels or cups for water. It was cooler to go for a run outside.
Dear Simon Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the beauty of our hotel and its location, the fresh sea air, and the relaxing atmosphere. It’s wonderful that you were able to enjoy the ocean view from your spacious room and watch the beach activities, such a special part of the experience here. We truly appreciate your feedback regarding the gym. We're sorry to hear about the AC and the lack of towels and cups. That’s not the standard we aim to provide. Your comments have been shared with our team, and we’re taking immediate steps to improve these areas. Thank you once again for your helpful feedback. We hope to welcome you back for an even more enjoyable stay in the near future. Warm regards, A. Zainal Arifin Front Office Manager
Dear Simon Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the beauty of our hotel and its location, the fresh sea air, and the rel… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewVery frieny staff. Beds were a ‘dream’ to sleep in. Location was great next to great beachclubs.
Construction was going on next to the accomodotion. This is something the hotel couldn’t help ofcourse. However, relatively low disturbance
Dear Mr. Yildiz Cuma Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind review. We're delighted to hear you enjoyed our friendly staff, comfortable beds, and prime location near some of Bali’s best beach clubs. We also appreciate your understanding regarding the nearby construction in the main road. While it is beyond our control, we're glad to know it caused minimal disturbance during your stay. We truly value your feedback and hope to welcome you back again soon for another relaxing experience. Warm Regards A. Zainal Arifin Front Office Manager
Dear Mr. Yildiz Cuma Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind review. We're delighted to hear you enjoyed our friendly staff, comfortable beds, and prime location near some of Bali… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewRoom. Spacious. Balinese vibe. Awesome food.
Expanding the hotel. Construction noise
Dear Mr. Guillermo Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your kind review. We're happy to hear that you enjoyed the spacious room, the Balinese ambiance, and our delicious food. It means a lot to us. Regarding the construction, we truly appreciate your understanding. The work is part of our efforts to improve and expand our facilities for a better guest experience in the future. To minimize any disruption, construction is strictly limited to the hours of 10:00 AM to 5:00 PM, ensuring our guests can still enjoy a comfortable and relaxing stay. We hope to have the pleasure of welcoming you back again soon! Warm regards, A.Zainal Arifin Front Office Manager
Dear Mr. Guillermo Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your kind review. We're happy to hear that you enjoyed the spacious room, the Balinese ambiance, and our delicious food. It means a lot t… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe beachfront location, the friendly staff and relaxing environment.
None
Dear Mr. Alsuwaidi Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your kind words! We are so happy to hear you enjoyed our beachfront location, the friendliness of our staff, and the relaxing atmosphere. It was a pleasure having you with us, and we hope to welcome you back again soon for another personalized service and memorable experience. Warm regards, A. Zainal Arifin Front Office Manager
Dear Mr. Alsuwaidi Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your kind words! We are so happy to hear you enjoyed our beachfront location, the friendliness of our staff, and the relaxing atmosphere. It … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean Friendly
Alley with motorcycle
Dear Shehnaz Makhani Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your feedback. We're glad to hear you appreciated the cleanliness of our property and the friendliness of our team. We understand your concern regarding the alley with motorcycle traffic. While this is part of the local surroundings, we’re always looking for ways to improve the guest experience and will take your comment into consideration. We hope to welcome you again in the future. Warm regards, A.Zainal Arifin Front Office Manager
Dear Shehnaz Makhani Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your feedback. We're glad to hear you appreciated the cleanliness of our property and the friendliness of our team. We understand your … Show more
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewgreat food, great pool, lovely staff
I wouldn't go to Canggu again, very very busy roads, almost impossible to go anywhere unless it's walking distance
Dear Mrs. Hui Shenai Thank you for sharing your experience. We're so pleased to hear you enjoyed the food, our pool, and the warm hospitality from our team. We understand your concerns about the traffic in Canggu. As the area continues to grow in popularity, the roads can indeed get quite busy. We always recommend exploring nearby spots on foot when possible, and we’re happy to assist with transport options to make getting around easier. We truly appreciate your feedback and hope to welcome you back for a more relaxed stay in the future. Warm regards, A. Zainal Arifin Front Office Manager
Dear Mrs. Hui Shenai Thank you for sharing your experience. We're so pleased to hear you enjoyed the food, our pool, and the warm hospitality from our team. We understand your concerns about the traffic in Canggu. As the area continues … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat place to finish off our honeymoon. Facilities are really good and staff are very helpful. Was great to have free entry to the Atlas Beach Club too
Dear Our beloved Guest Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind words! We’re thrilled to hear that you chose to end your honeymoon with us and that you had such a wonderful experience. It's great to know you enjoyed our facilities and the complimentary access to Atlas Beach Club. We truly appreciate your feedback and hope to welcome you back in the future for more memorable moments! Warm Regards A.Zainal Arifin Front Office Manager
Dear Our beloved Guest Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind words! We’re thrilled to hear that you chose to end your honeymoon with us and that you had such a wonderful experience… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewWe really enjoyed our stay there! Lovely location, very helpful staff, good breakfast, nice lobby area, clean and comfortable rooms. We would definitely come back!
I wish there was a kids club. Some activities for kids would be really nice
Dear Elif Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you and your family enjoyed your stay with us, and that you appreciated our location, helpful staff, breakfast, lobby area, and the comfort and cleanliness of our rooms. We truly value your feedback regarding the kids club. It's a great suggestion, and we will definitely take it into consideration as we continue to improve our services and facilities to better accommodate families. We look forward to welcoming you and your family back for another lovely stay! Warm regards, A. Zainal Arifin Front Office Manager
Dear Elif Warmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you and your family enjoyed your stay with u… Show more
Reviewed: 21 July 2025 · Stayed in April 2025
Verified review