Reviews of The Hava Ubud A Pramana Experience 5 stars
Jl. Penestanan Ubud, 80571 Ubud, Indonesia
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewNothing
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff was superb, rooms were very nice with 2x a day cleaning, the outside pool facilities were also great - overall a very pleasant experience
Nothing
Dear Isabella, Genuine greeting from The Hava Ubud – A Pramana Experience. Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed our warm hospitality, the comfort of your room with twice-daily cleaning, and our pool facilities. Your kind words motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another pleasant and refined stay in Ubud. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience
Dear Isabella, Genuine greeting from The Hava Ubud – A Pramana Experience. Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed our warm hospitality, the comfort of your room with twice-daily cleaning, … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff is absolutely amazing! They are angels on earth ;) The place is a real heaven in the heart of Ubud. Peaceful swimming pool.
I loved everything really. Rooms were quite humid though, some littles cracks in the corners of the bathroom and noisy aircon. But for the price i was very satisfied.
Dear Alexia, Om Swastiastu. Warmest greetings from The Hava Ubud – A Pramana Experience. Thank you so much for your thoughtful and kind words! We’re truly touched by your description of our team as “angels on earth” — it means a great deal to us to know that our service made such a positive impact on your stay. We're also delighted that you found peace in our swimming pool and enjoyed the unique atmosphere of our little haven in the heart of Ubud. We appreciate your honest feedback regarding the room humidity, bathroom details, and air conditioning noise. Please rest assured that your comments have been shared with our maintenance team for review and improvement. It’s wonderful to hear that overall, you were very satisfied with your stay and felt it offered great value. We hope to have the pleasure of welcoming you back in the future — perhaps in one of our rooms that better suits your comfort preferences. Warm Regards, Gede Windu Suputra Resort Manager
Dear Alexia, Om Swastiastu. Warmest greetings from The Hava Ubud – A Pramana Experience. Thank you so much for your thoughtful and kind words! We’re truly touched by your description of our team as “angels on earth” — it means a great … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe had an amazing 4 days here, it’s a great base to explore ubud. The hotel facilities (gym, pool, restaurant) are outstanding, great food and service throughout. We loved it!
We were in a room right next to the slope downstairs above the restaurant so it was a bit noisy sometimes at night.
Dear Kim, Om Swastiastu. Warmest greetings from The Hava Ubud – A Pramana Experience. hank you for sharing your experience — we’re so happy to hear that you had an amazing 4-day stay with us and found the hotel to be a great base for exploring Ubud! It’s wonderful to know you enjoyed our facilities, especially the gym, pool, and restaurant, and that the food and service left a lasting impression. Your kind words truly mean a lot to the team. We also appreciate your feedback regarding the noise near your room. We’re sorry for any disturbance this may have caused during the night, and we’ll certainly keep this in mind for future room allocations to ensure an even more comfortable experience. We hope to welcome you back again soon for another memorable stay! Warm Regards, Gede Windu Suputra Resort Manager
Dear Kim, Om Swastiastu. Warmest greetings from The Hava Ubud – A Pramana Experience. hank you for sharing your experience — we’re so happy to hear that you had an amazing 4-day stay with us and found the hotel to be a great base for ex… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHotel was great, smallish 50 bedroom boutique hotel. The booking was great value for money, very friendly staff, very nice breakfast and amenities. 20 min walk into main part of Ubud.
Only negative was onsite cost of food and drink. However, there are a number of local shops, bars and restaurants that are within a minutes walk and a lot more reasonable.
Dear Hayden, Warmest greetings from The Hava Ubud – A Pramana Experience. Thank you for sharing your experience with us. We are pleased to know that you enjoyed your stay in our boutique hotel, found good value in your booking, appreciated our breakfast, amenities, and the warm hospitality of our team. We appreciate your feedback regarding food and beverage pricing. While we strive to deliver quality and service that reflect our standards, we understand your perspective and will certainly review this internally. At the same time, we are glad you were able to explore the many local dining options just steps away from our property. We truly value your input and look forward to welcoming you back for another lovely stay in Ubud. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience
Dear Hayden, Warmest greetings from The Hava Ubud – A Pramana Experience. Thank you for sharing your experience with us. We are pleased to know that you enjoyed your stay in our boutique hotel, found good value in your booking, appreciate… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewOur stay in Ubud was very enjoyable. The hotel was very clean, the pool was great, and breakfast was really nice. The location was convenient — even if going into the center of Ubud on foot can be a bit tricky, it’s still accessible and often faster than by car. The staff were extremely helpful and friendly, making our stay even more pleasant.
The only minor issue was the floor cleaning: it can be slippery and leave visible marks, though this isn’t really the staff’s fault.
Dear Clément, Genuine greetings from The Hava Ubud – A Pramana Experience. Thank you very much for sharing your recent stay with us. We are delighted to know that you enjoyed our clean and comfortable facilities, refreshing pool, delicious breakfast, and the warm hospitality of our team. It is also wonderful to hear that you found our location convenient for exploring Ubud. We truly appreciate your constructive feedback regarding the floor cleaning. Your comments are valuable, and we will work with our housekeeping team to ensure extra care is taken to prevent slipperiness and visible marks in the future. It was our pleasure to host you, and we sincerely hope to welcome you back soon for another refined serenity experience at The Hava Ubud. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience
Dear Clément, Genuine greetings from The Hava Ubud – A Pramana Experience. Thank you very much for sharing your recent stay with us. We are delighted to know that you enjoyed our clean and comfortable facilities, refreshing pool, deliciou… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGood room
Small hotel space given the location was a bit distant
Dear Mansi, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are glad to know that you enjoyed the comfort of our room and appreciated your stay with us. We also take note of your feedback regarding our hotel space and location. Your comments are valuable for us as we continue to improve and refine the overall guest experience. We truly appreciate your visit and look forward to welcoming you back to The Hava Ubud for another refined serenity experience. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience.
Dear Mansi, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are glad to know that you enjoyed the comfort of our room an… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBig clean room
Pretty place without a soul More healthy options for breakfast would be great for that price
Dear Veronica, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are delighted to know that you appreciated the cleanliness of our resort, the spacious room, and the warm hospitality from our team. Your kind words truly encourage us to keep delivering memorable experiences for all our guests. We also value your constructive feedback regarding the breakfast selection. Please be informed that we have recently launched a new breakfast menu, and your input will be taken into consideration as we continue to enhance our culinary offerings. We truly appreciate your visit and look forward to welcoming you back to The Hava Ubud for another refined serenity experience. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience.
Dear Veronica, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are delighted to know that you appreciated the cleanlines… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location, but by far the best thing were the staff. Everyone we encountered were just lovely and welcoming.
Nothing really.
Dear Rebecca, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are delighted to know that you enjoyed our great location and, most importantly, the warm and welcoming hospitality from our team. Your kind words will certainly motivate us to keep delivering memorable experiences for all our guests. We truly appreciate your visit and look forward to welcoming you back to The Hava Ubud for another refined serenity experience. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience.
Dear Rebecca, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are delighted to know that you enjoyed our great location … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location was great. Not right in the crazy centre, but an easy walk. The pool area was really nice and the pool itself was very large. The staff were incredibly friendly.
There was nothing that I did not like. The ind thing I will say is there are better food options on the street outside than using the hotel restaurant.
Dear Barry, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are delighted to know that you enjoyed our convenient location, the pool area, and the warm hospitality from our team. Your kind words will certainly motivate us to keep delivering memorable experiences for all our guests. We appreciate your feedback regarding our restaurant and will share it with our culinary team to explore ways to enhance our menu and dining experience. We truly appreciate your visit and look forward to welcoming you back to The Hava Ubud for another refined serenity experience. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience
Dear Barry, Genuine greeting from The Hava Ubud – A Pramana Experience, Refined Serenity in the Heart of Ubud. Thank you very much for sharing your recent experience with us. We are delighted to know that you enjoyed our convenient locati… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe location & first impression
1) NOISE. The rooms are not insulated very well. You can hear people next door talking, furniture being moved around, hair dryer by neighbours as if in same room. 2) SMELL. Strange smell like fragrance to cover up smoking or other. 3) LACK OF SEATING BY POOL. They have the least number of seating to people ratio we have encountered anywhere. 4) SMOKING. People allowed to smoke around the pool area which is next to the eating area. 5) HAIRDRYER. No mirror for anyone using this (strange) 6) BREAKFAST. Probably the poorest selection we have encountered. Coffee selection when you have paid for breakfast is “Bali coffee” anything else you pay extra. 7) POOL. The pool although quite nice is not “child friendly” or “older person friendly” meaning there is no aid to get in/out, the steps are quite a drop. I guess they are going for the looks rather than safety.
Dear Valued Guest, Genuine greetings from The Hava Ubud – Refined Serenity in the Heart of Ubud. Thank you for taking the time to share your honest feedback. We’re sincerely sorry to learn that your experience did not meet expectations, despite your positive first impression of our property’s appearance. We truly regret the discomfort caused by noise from neighboring rooms, and we understand how this can affect your rest. Please be informed that a soundproofing improvement project is scheduled for September to address this concern. Regarding the smell, we will work closely with our housekeeping team to ensure all rooms are consistently fresh and smoke-free. We also acknowledge your comments on the limited pool seating and the need for clearer smoking regulations. This feedback is invaluable, and we will review our layout and signage to improve guest comfort. Your suggestions about the pool’s accessibility and safety are noted and will be discussed further with our engineering team. As for breakfast, we’re sorry that the selection and coffee options fell short of your expectations. The good news is that an upgraded breakfast experience is being launched next week by our Chef and Restaurant Manager to ensure better variety and quality for all our guests. Lastly, the hairdryer setup is indeed unusual without a mirror nearby, and we appreciate you bringing this to our attention. We will look into adjustments to enhance in-room convenience. Thank you once again for your feedback—it truly helps us grow. We hope to have another opportunity to provide you with an improved and more enjoyable experience in the future. Warm regards, Surya Santika Front Office Manager The Hava Ubud – A Pramana Experience
Dear Valued Guest, Genuine greetings from The Hava Ubud – Refined Serenity in the Heart of Ubud. Thank you for taking the time to share your honest feedback. We’re sincerely sorry to learn that your experience did not meet expectations, de… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe staff were the friendliest and most helpful we have experienced for a very long time. Our room was a very good size and the bed was comfy. We had a first floor room, with a small balcony overlooking the pool, which was lovely. The room, as well as the whole complex, was always kept very clean and tidy. The breakfast choices varied every day which was nice and the buffet was always fresh. We enjoyed having breakfast overlooking the beautiful pool. The pool was refreshing and we had a dip every day. The free Yoga session was very good. Apparently it is offered every Tuesday, Thursday and Sunday at 7.00am in the undercover area in front of the gym. The hotel is not a large and we very much liked the intimacy of the smaller complex.
There is nothing we didn't like but there were a couple of things that could be improved. We used the gym every day and it was OK but very basic. It needs a couple more pieces of equipment and another rubber mat or two so more than one person could you use the weights. The free shuttle to and from Ubud was very much appreciated. But it would be helpful if the last return time of 7.00pm was an hour later so that eating out in Ubud town centre is not so early and so rushed.
Dear Mr. Albert, Genuine greetings from The Hava Ubud – Refined Serenity in the Heart of Ubud. Thank you very much for choosing to stay with us and for taking the time to share such a kind and thoughtful review. We are truly delighted to hear that you enjoyed your experience — from the comfort of your room and the relaxing view over the pool, to the refreshing morning dips, yoga sessions, and the variety of our daily breakfast. Your warm words about the friendliness and helpfulness of our team truly mean a lot to us. We’ll be sure to pass along your kind compliments, as it will certainly encourage everyone to continue delivering heartfelt service. We also sincerely value your suggestions regarding the gym and shuttle service. Your feedback has been well noted and will help us in planning improvements to enhance our guests’ comfort and convenience in the future. It was a true pleasure to have you with us, and we hope to welcome you back on another peaceful getaway soon. Until then, we wish you all the best and safe travels. Warm regards, Surya Front Office Manager The Hava Ubud – A Pramana Experience
Dear Mr. Albert, Genuine greetings from The Hava Ubud – Refined Serenity in the Heart of Ubud. Thank you very much for choosing to stay with us and for taking the time to share such a kind and thoughtful review. We are truly delighted to… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewTranquil setting amongst lush garden that was exceptional. Amazing staff that were so helpful and couldn’t do enough for you. Beautifully appointed room wth the biggest fluffiest pillows we have ever seen! Day spa on site and small exercise area. Only a hilly 20 minute walk to Ubud central and art market. Our first trip to Ubud and will definitely go again to The Hava after arriving as strangers and leaving as friends. Highly recommend this hotel.
TV internet connection was terrible with constant buffering making it unwatchable. No where to put second suitcase of my husband except the floor due to lack of storage to unpack.
Dear Kelly, Om Swastiastu ... Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful and detailed review. We’re delighted to hear that you enjoyed the tranquil garden setting, our helpful staff, and the comfortable rooms — especially those famously fluffy pillows! It’s great to know that your first trip to Ubud was memorable and that The Hava could make you feel like friends by the end of your stay. Your recommendation means a lot to us. We also appreciate your honest feedback regarding the TV internet connection and storage space. We sincerely apologize for the inconvenience this caused. Please rest assured that we are looking into improving the internet service and will review storage options to enhance our guests’ comfort. It was truly a pleasure having you with us, and we look forward to welcoming you back on your next visit to Ubud. Warmest regards, Gede Windu Suputra Resort Manager
Dear Kelly, Om Swastiastu ... Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful and detailed review. We’re delighted to hear that you enjoyed the tranquil garden setting, our helpfu… Show more