9.7

Reviews of The Grand Platinum Jakarta 5 stars

Jl. Kartini Raya No.57 RT.3/RW.2 Kartini, Sawah Besar, 10720 Jakarta, Indonesia

  • Fareeha

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    new hotel spacious rooms lobby beautiful staff very helpful especially Ray, Mega and Evelin. Breakfast spread was excellent with so many choices local and international.

    location very busy area with static water pond causing lots of mosquitoes to breed. Lobby had mosquitoes and rooms. our little one had 10-12 horrible bites on his arms and legs and in so much pain due to redness and itching.We had 2 rooms and had them sprayed.Also took mosquito repelent cream but no avail. The property also not complete ball room and sky bar not operational and still under construction. similarly executive floor not fully functional. So not able house all facilities when charging full price for stay. Mosquitoes huge challenge for hotel and will affect the business of such an excellent hotel otherwise.

  • Aiman

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Assane

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The whole staff was very kind, considerate, professional and reactive. It's a pleasure to witness such a qualitative service

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  • Abdulwahab

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    The staff were phenomenal—warm, classy, and so attentive. They welcomed us with drinks and a sweet cake, then surprised us with rose petals in our room. When I asked for an iron, they wouldn’t let me lift a finger and pressed our clothes themselves! The room was gorgeous, the food amazing, and the vibe perfect. Book this hotel—you’ll be treated like family and want to come back! Maya, April, Adel, Jeslin, Mega , thx for the warm service.

    Bet u won't find smth u won't like here

  • Showing 1 - 5

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