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Reviews of The Grand Palace Hotel Yogyakarta 3 stars

Jl. Mangkuyudan No. 32, Mantrijeron, 55143 Yogyakarta, Indonesia

#104 of 294 hotels in Yogyakarta

Guests' Choice

Review score

Based on 38 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    Good, I recommend
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room wasn’t clean very good, the breakfast is very limited to few items.

    Nice pool. The staff was super nice and welcoming. Nice structure

    Stayed in August 2025

  • Reviewed: 26 May 2025

    7.0
    Require to improve speed internet disappear 🫥 speed 1.5 mb per second.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1% Fast speed internet disappear after 2 days stay 🫥 speed 1.5 mb per second. Netflix YouTube web service doesn’t work at so low speed..

    Nice location friendly staff clean rooms all good to 99%.

    Stayed in May 2025

  • Reviewed: 4 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel with minimum equipment

    Stayed in February 2025

  • Reviewed: 5 November 2024

    9.0
    Beautiful hotel in a good location.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was all satisfactory

    The hotel is extremely beautiful. Nice pool Quite good breakfast.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    bring repellent
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night

    mosquitos everywhere!!

    clean Hotel

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night

    The water shower head maybe need to be replaced.

    Family room is quite spacey. The swimming pool is OK. Bed is comfortable.

    Stayed in June 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The AC in our room was so loud that we had to call the engineer. However, even with some reparation, it still made some loud noise from time to time.

    The hotel itself was very beautiful. We didn’t get to use the swimming pool, but it looked inviting! The staffs were very friendly and polite.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Very helpful staff
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The bed rooms are a little small .

    Helpful staff

    Stayed in July 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    There were cockroaches in the room every day. It made us feel really uncomfortable. We brought an spray against bugs, but it didn't help that much.

    Beautiful building, nice pool, comfortable bed, helpful staff, tasty breakfast...

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    All In all -nice and pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The bathrooms are a bit smelly and could use an Update. The toilet Seat was loose (need to balance a bit during “business”).

    Nice and calm. Good atmosphere. Nice decoration. Good pool.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    7.0
    Looks good from the outside
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Small bedroom, smelly bathroom. Clean, but not particularly comfortable. 12 minutes walk to nearest cafes and restaurants. No lounge or cafe onsite.

    A very imposing hotel with a beautiful spacious lobby and small swimming pool in a central courtyard. Very clean throughout and helpful staff.

    Stayed in July 2024

  • Reviewed: 28 March 2024

    9.0
    WellGood
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All

    Good

    Stayed in March 2024

  • Reviewed: 28 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some of the equipment were not properly maintain (door lock missing). New Air-conditioning not installed on the proper place.

    Relatively clean and nice staff

    Stayed in August 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms and bathroom should be renovated

    Stayed in July 2023

  • Reviewed: 26 March 2023

    8.0
    Great for us. Within walking distance of nice restaurants and Seno Batik Workshop.
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights

    We did not pay extra for the breakfast as it did not seem to be good value. It was a buffet, but quite limited.

    The family room was large and had plenty of surfaces and storage room, a small fridge and kettle. The pool was lovely and the building is lovely.

    Stayed in March 2023

  • Reviewed: 12 August 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    We had a very unpleasant stay at this hotel. When we first entered our room, we found a cockroach and another insect I couldn’t identify. We immediately asked to change rooms, and they moved us to the second floor. Unfortunately, things didn’t improve: when we opened the bed, the sheets were badly stained. We requested clean sheets, but the ones they brought were also dirty. I also asked for the laundry service, but it took much longer than expected to get my clothes back. We decided not to have breakfast, especially after I tried to take something from under a display case and found ants crawling inside. The location was also inconvenient. Overall, I would not recommend this hotel.

    Stayed in August 2025

  • Reviewed: 7 March 2025

    3.0
    I rate it 3 from 10 only for the architecture, and general look of the hotel. Everything is explained in detail above. I
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    READ FULLY TO THE END, specially for foreigners! During my stay (1.3.-3.3.) I have experienced something that should not occur anywhere with 3*+ hotel ratings. During my last night, somebody was trying to get to my room at around 4:50 am morning. My room door was shaking even while I was locked. I got up in the middle of my sleep and asked myself what is going on, maybe somebody is drunk, lost or whatever. I did not managed to see who the person(s) was. I went back to sleep. but after like 5-10 minutes later, somebody really opened my door without knocking first!!! using hotel card (I assume it was that card from staff which can open every room in the hotel) and tried to steal or get my hotel card from the electricity device on the wall. I furiously opened the door and there was standing a guy from hotel staff (at least he was dressed in hotel uniform). He was shocked (or maybe pretended to be) when he saw me standing in my room. I was in even bigger shock and really nervous and frightened. He apologized, but did not know english, so after one minute he came back to the room (finally knocked on the door firstly) and using translate he stated that he was going to some rooms in case to collect or make sure that there are no cards left in the rooms. I really did not understand what he was trying to say to me and I did not get it. After that, I could not sleep well until morning. Then at the morning I came to the reception to say what happened to me during night. Office manager apologized to me, but I saw it like she was not so shocked (as she should have been) about what happened. I insisted about getting a compensation for that incident but everything that the lady came out was like: i can have late checkout, get free lunch or something like that. I wanted to have discount from my whole stay or at least get my money back from two breakfasts which I paid beyond the price and as an extra service. So basically it was me who came with correct idea of compensation.

    Hotel is generally very nice looking, really like a palace with kind of Greek architecture, statues. Pool is well placed in the middle surrounded with many trees.

    Stayed in March 2025

  • Reviewed: 10 November 2024

    10
    Good value for money
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Water tap inside toilet bowl.

    Attractive hotel and friendly staff. The reception also very friendly. Will stay here next time .

    Stayed in October 2024

  • Reviewed: 10 August 2024

    10
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Great location and facilities. Superb staff.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Amazing place amazing staff and swimming pool
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The building, the room, swimming pool and super comfortable bed

    Stayed in August 2024

  • Reviewed: 5 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There's a lot of mosquitoes,the breakfast was not to my taste,quite dirty inside the room...

    The scenery was good

    Stayed in August 2023

  • Reviewed: 31 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 25 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 9 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 1 – 25

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