Breakfast and shuttle service was good. Staff was amazing and welcoming.

Stayed in September 2025

Nothing

We loved how clean the property was and the overall attention to detail. The food was outstanding—breakfast was delicious, the iced teas were refreshing, and dinners were lovely. The hotel’s facilities were excellent as well, especially the spa, which made our stay even more relaxing.

Stayed in August 2025

Great hotel with great staff! 🙂

Stayed in August 2025

Not much

Excellent facilities

Stayed in August 2025

Nothing

Service

Stayed in July 2025

Traffic was bad to get to ubud

Excellent restaurant, very friendly staff . Excellent massage . Peaceful and quiet

Stayed in July 2025

I thought the bed was a little hard although I have backache so that is a problem.

The food was good and I was tired and they did their best to make me feel accomodated.

Stayed in June 2025

The food, the location, and the facilities. Staff were very friendly.

Stayed in May 2025

Need a transport to get out to city area.

The breakfast and afternoon tea were very fabulous and delicious. Love the outdoor dining area which is surrounded by the greeneries! Also they did nice decorations for my son’s birthday. Thank you! 😊

Stayed in June 2025

Only suggestion would be to make sure that items in the menu are available, there were many items during our stay which was not available especially the drinks.

Biggest highlight was the service. The team there are genuinely nice. Literally every, single person. It is very rare to see that. It is evident that the management/owners take good care of them. The facilities were modern and everything was quite functional.

Stayed in May 2025

1) There was a gap between the paving step between the lobby and the swimming pool deck. Not the most convenient for luggage. Though hotel staff was always very helpful to offer us to carry our luggages 2) There was an issue to our room sewage system hence some odor. But hotel staff was helpful to change our rooms despite busy weekend

Nice boutique hotel. Very peaceful and great staffs. The Front Officer (Mr Masuda if not mistaken; and the lady Niar) was always very helpful. Breakfast is fantastic. Everything taste good. The fried rice, the locals and juices were all nice.

Stayed in May 2025

The Gracia Ubud was truly a hidden gem. The tranquility, the stunning views, and the warm hospitality made it feel like a home . A special thanks to Agus who was incredibly kind & helpful and made my stay even more memorable. I’d come back in a heartbeat.

Stayed in May 2025

Location is a bit far from down town!

Loved the rooms! Best private pool in bali!

Stayed in May 2025

The outdoor shower of our villa invited a lot of geckos and insects into the villa. We spotted the biggest gecko we had ever seen. Lol but Ubud is a tropical destination after all; this was just a tiny detail that we did not enjoy. The staff went out of their way to assist us with removing the unwanted guests. This did not take away from how much we enjoyed our stay.

Myself and two friends visited the property during our first ever trip to Bali. We were pleasantly surprised by the hotel. What stood out for us was the friendliness of the staff and their willingness to assist with all our needs. The food was delicious, facilities were great and the overall ambience exceeded our expectations. I would definitely recommend the property to all our friends and family making their way to Bali. We will also be happy to return this hotel in future.

Stayed in April 2025

In the evening when we arrived, nearby they were burning something and the smell of the smoke was coming in somehow. But its nothing with the Garcia itself,it is an unfortunate timing. Would be nice more toys,playing option for kids or some kind of kids club even for few hours open morning time then afternoon as well.

Good location,the entrance ,the restaurant are very spacious and huge. It was very warm welcoming,the staff are kind and friendly. Rooms are big and rolling door between bedroom and bathroom (with good amenities). It is very nice. Breakfast was super good,we really loved it. We will be back!

Stayed in January 2025

We stayed in the pool villa and it had everything you need.

Stayed in February 2025

Nothing

Everything was so much fun

Stayed in February 2025

Nice ,clean and good service

Stayed in February 2025

Clean and nice

Stayed in January 2025

We visited during the low season, which was relatively quiet, but we can imagine it could get quite noisy during the high season. Unfortunately, we experienced some noise from a neighboring unit and could hear their entire conversation, which disrupted the peaceful atmosphere.

The breakfast was wonderful .

Stayed in January 2025

The staff went out of their ways in everything.very polite.over all it was a great hotel would defunitely come back again

Stayed in January 2025

Luxury meets nature, that’s the way I’ll describe the villas! The Garcia truly lived up to its 5 star rating! Evi the manager was incredible problem solver and the staff generally provide impeccable smiley service at all times (special thanks to Shintia that looked after our dinners and breakfast)! The food quality at the Ksuna was great as well! Will surely return someday!

Stayed in December 2024

Hot water was slow to come on (like 5-15 minutes of waiting sometimes). Engineer visited twice but couldnt really resolve it (just had to be patient). Could have been something to do with our room being a bit further away from the central heating system.

Nice and clean and modern, nice restaurant. Shuttle service is great and drops you off right in the heart of town.

Stayed in December 2024

Room was a bit tight

Food was amazing

Stayed in November 2024