Room floor isn’t so clean. Bathroom is a bit dusty and smells

Location: a lot of good street food. Friendly staff

Stayed in June 2025

The different language barrier was a little tough , ( but expected when your the visitor) . I wish the bed had a light sheet and a heavy sheet . The night before leaving ( after almost 2 weeks stay ) the front desk had a bon voyage package for me , I was busy and never got to meet them or receive it . After I checked out , then I realized I forgot to mention it. Lastly, I tried to connect/email or call the hotel months before my stay , didn't work, couldn't connect, kept bouncing back.

Breakfasts / lunch / dinner was good , a nice selection of foods and drinks. Fresh hot dishes , with an array of fruits. The staff roaming around ready to help, or answer any questions. I was impressed how well dressed and professional the staff were. Constantly working, clearing dishes, setting up , cleaning, and bringing out fresh food .They also leave you alone and let you enjoy. Thank you Regina (front desk) , also the lady who works with Regina (sorry didn't get name, has curly wavy hair , wears glasses , about the same age , brought me a fruit tray unexpected last week to room ) she made a good warm impression !! Thank-you, Vivi (hostess) , getting my hot tea after dinner , any questions/bills she would help with .Elma (hostess) , polite and willing to help. Thank-you "The 101 Bogor Suryakancana " God bless, Mr Timothy #7010

Stayed in May 2025

I had no way of contacting the hotel when I was back home . Tried emails and phone calls .

Good , no coplains

Stayed in May 2025

The hallway is noisy

Strategis

Stayed in November 2024

Somehow we needed to pay everytime we had food/drinks or room service. The hotel did not let us charge it to the room. That was somewhat inconvenient

Everything worked as advertised, good location, rooms small but fine. Good breakfast with local and western options

Stayed in August 2024

The bathroom doesn’t drain properly. We had connecting rooms and both rooms have the same issue.

The staffs are very nice and helpful. The location is fantastic. Breakfast is excellent.

Stayed in July 2024

The towel is so old, the bed sheet n bed cover should change alrdy, the bed is not comfortable.

Very near to food street

Stayed in July 2024

Loud noises from other rooms.

Hotel location, stafs' kindness, hotel's events

Stayed in May 2024

I got the room with AHU Chiller ambience when opened my windows. The double bed request has been asked via Booking.com but not provided when I entered the room. After asking the receptionist, they were handling the request well. The pool is full of kids at 7:30AM.

Receptionist are courteous and helpful when addressing the issue of my room. Security guards are welcoming and putting me as a car driver at ease. Very good room, the restaurant buffet has more varieties dishes. Overall friendliness of the staff is plus.

Stayed in May 2024

none particular

Breakfast is good

Stayed in February 2024

The towel seem root

Stayed in April 2024

Traffic jam and room is not soundproof even from coridor.

Near from food street and Kebun Raya Bogor.

Stayed in April 2024

Bed

I hate the bed hiks i can not sleep well because the bed not comfy

Stayed in January 2024

The food around the hotel was good, but it was full and crowded and I had a hard time enjoying the food. Maybe it was because it was a long holiday.

Breakfast was very good, a lot of menu's. Room's is clean n comfortable. My room has view pool side n it is good view n staffs are freindly n helpful.

Stayed in December 2023

A bit too cramp

It’s good and strategically located

Stayed in September 2023

The location Swimming pool too small

The welcome. The nice dining room

Stayed in July 2023

When I paid the bill, I asked what is the refundable amount of Rp500,000 meant for (that was mentioned/stated when I booked the rooms with booking.com: damage deposit Rp500,000 fully refundable) and the answer is that they don't know. So, I was not clear why the Rp500,000 was stated when I booked the rooms. I hope that booking.com can give me an explanation. Thank you.

The breakfast was great, so was our lunch. There is a variety of children activities, such as cooking class, movies, etc. The hotel location is closed to all you can eat stalls and restaurants during the day and a walking distance to Kebun Raya Bogor.

Stayed in June 2023

The toilet door is broken

Good

Stayed in May 2023

Cleanliness. Really, you don't need tourists to see that the cleaning really needs to improve...

Personnel was very kind and mostly helpful. The room was very large. We had two balconies. WiFi and airco worked well, although the first night it turned off every hour.

Stayed in May 2023

Small room

Location and facilities

Stayed in February 2023

city view only

interior design, room, balcony, bathroom, and of course the breakfast!

Stayed in February 2023

Process of checkin and checkout should be simpler and faster.

Location close to CBD.

Stayed in February 2023

The noise of the trolleys for house keeping and lugagge drop

The location

Stayed in February 2023

small bathroom, espexially the washstand

perfect location, many local culinary and at city center.

Stayed in February 2023