The gym is nice but can become crowded especially as they accept external members.

Nice hotel, very clean, good facilities especially the sauna/jacuzzi/cold bath, good breakfast, great staff

Stayed in August 2025

pls improve the facial tissue paper in the hotel bathroom. for this stay - there were no square hand towels; only the long towels and the bath towels. so not sure if the Hotel has ceased providing the hand towels.

Good location with a wide variety of eating options in the immediate neighbourhood. Very comfy bed and clean hotel rooms - but the facial tissues paper can be better. they are too small n flimsy. suggest Kleenex tissue paper. Lounge - excellent breakfast spread and ala carte; calming, clean ambience and staff very helpful. Hwr, the mee goreng and nasi goreng from the ala carte menu can be improved. the roti chanai with the chicken korma is good. the selection of TEMA teas is very good. Concierge or Shop Assistant nama Lentera - very helpful in helping me enquire on purchase of TEMA teas. unfortunately, Shoppee could not guarantee arrival of teas within 24 hrs - so i could not buy.

Stayed in June 2025

N/A

We had a fantastic family vacation at this hotel! It’s a wonderful place for families, with plenty of facilities to keep the kids happy and entertained. From play areas to kid-friendly pools, everything was designed with families in mind. The food was excellent – both at the hotel and in the nearby restaurants. There were lots of dining options within walking distance, and every meal we had was delicious.

Stayed in April 2025

Only 2 seats were available at ground floor while waiting for taxi. No proper waiting area as the lobby was at 6th floor.

Calm, cosy environment. Quiet, classy and well-appointed. Staff were polite and friendly. Breakfast area was much better than expected. Huge Indomaret Fresh was just next door and Living World Mall was just 2-3 minutes away via the mall carpark.

Stayed in April 2025

I had a very memorable and comfortable stay here at Tentrem Jakarta. It has the same standard as the other sites at Jogjakarta and Semarang, and the location is here is very convenient. Plenty facilities that can be accessed, including gym, swimming pool, spa, and kids club. The restaurants are varied with the local Indonesian, Chinese food, Italian food options available.

Stayed in April 2025

Every think I am very like.

The breakfast is very good, the property is very good.

Stayed in March 2025

The decor, minimalist Javanese design. All of the cakes are excellent. Plenty of breakfast buffet options + all the jamu to choose from. Upon check-in i was asked if i want to pay a little extra to upgrade for the junior suite room, and instead we received the Kraton Suites at the junior suite room 🤩 love the room! It was a great gift for my mother’s birthday!

Stayed in February 2025

None

Good service, clean & comfortable , friendly staffs, great location

Stayed in December 2024

Nothing

Their service excellent, the stafs very helpfull dan the food so good

Stayed in January 2025

Need more space at the restaurant

Good location

Stayed in December 2024

The location is outside Jakarta, requiring travel through traffic. It’s very crowded on weekends, and the lobby is not very spacious.

The place was absolutely stunning, with complete amenities and beautifully detailed decor. The service was exceptional, and I was pleasantly surprised with a complimentary room upgrade. Special thanks to the front office team, especially Mbak Indira, who were incredibly warm and welcoming. A huge thank you to the Tentrem team! Highly recommended, and I can’t wait to return.

Stayed in October 2024

Drop off entrance was quite small. Parking was a limited. Breakfast was crowded. We were given options early in the morning or later in the morning. Even after this time-split, our group still can not enter together

The rooms, the staff, and hotel ambience are top notch

Stayed in October 2024

The lobby staff were friendly but not helpful. They wouldn't bother to help close the door or ask if there's anything they could assist with, like carrying stuffs. They just greet us and stood there. This is also the only hotel that is strict about borrowing towels at the swimming pool. One room is limited to borrowing only two towels, and they didn’t hesitate to stop us to say that the maximum is two towels, even though they could see we had three children who had just finished swimming. I actually booked two rooms. It would be better if they asked how many rooms we booked before politely refusing by saying "one room can only have two towels." It’s embarrassing for them, too, when they realize we had booked more than one room. The valet staff's driving skills were lacking. I brought a Tesla and ended up parking it myself. During check-out, many staff and security personnel were standing around in the lobby doing nothing, but they didn’t assist either. Even when we were leaving, no one helped stop the traffic for the car to exit. On the first day of breakfast, I wasn’t helped to find a table, had to ask to clean the table, and even had to ask for cutlery. Overall, this is a hotel with plenty of staff but very inefficient, as they lack proper training and helpfulness. Even BCA security is better than this hotel's staff. The price is also overpriced for a room with such design and service quality.

The breakfast is quite varied with decent taste (the yellow rice was slightly undercooked), the room is clean, the staff was friendly during check-in, and the check-in and check-out process was reasonably quick. The housekeeping staff were nice..

Stayed in January 2025

I stay in hotel for 2 nights and pay for 03 nights , when I did checou Marli in 2 second day I tell for manager the date is wrong , can you return one night ? and he tell me if I buy with hotel ok , but booking don't return the money

Stayed in October 2024

Stay was too short

The adult kids loved it all. Breakfast was amazing huge selection of food.Staff across the board were wonderful, totally enjoyed our short stay.

Stayed in July 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in May 2025

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Stayed in April 2025

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Stayed in May 2025

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Stayed in May 2025

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Stayed in April 2025