Reviews of Swiss-Belinn Simatupang 3 stars
Jl. R.A Kartini 32, Lebak Bulus, Simatupang, 12440 Jakarta, Indonesia

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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFood arrangement and selection are good; toaster was problematic when I used it, turned out to be mis-positioned (facing backward and problem of electricity connection); I called staff three times;
refer my point above
Dear Mr/s. Suryatin, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
Dear Mr/s. Suryatin, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so wel… Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in May 2025
Verified reviewThe location is superb
Breakfast is ordinary
Dear Mr/s. Adi, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your valuable feedback. We are very sorry to learn about the unpleasant experience during your recent stay with us, particularly about the breakfast. We have addressed this issue to the department head concerned to ensure that we are consistent with the standard that we stand for and we hope that you could give us a chance to prove that we can do much better on your future visit. Please be assured that we will always strive to improve our service, so that you can experience our hotel and services. We do hope that this unfortunate experience will not deter you from returning to Swiss-Belinn Simatupang. We are looking forward to welcoming you back to Swiss-Belinn Simatupang. Best regards, Swiss-Belinn Simatupang
Dear Mr/s. Adi, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your valuable feedback. We are very sorry to learn about the unpleasant experience during your recent stay with us, particularly about the break… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation is 1 thing, the room is spacy and the view is good, clean & good bed as well.
Dear Mr/s. Verena Anindita, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
Dear Mr/s. Verena Anindita, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe first time I stayed in this hotel was early in May then last week I stayed for the second time. From checking in until checking out, everything was perfect. From the security to the reception to the waiters and housekeepers, they all friendly people. Honestly I wasn't quite sure about making reservation in this hotel. But because the location was perfect for my visit so I just took it. And the price very reasonable. But I was very impressed with the whole experience I had. That's why I choose to stay again for the second time. From now on, if I ever go to Jakarta again, I definitely not gonna stay in other hotel. This hotel is my fave to stay in Jakarta.
Dear Mr/s. Daithi Cathal Tuhuteru, Warmest Greetings from Swiss-Belinn Simatupang. Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjoyed the comfort of the room, the friendly service from our staff, and the facilities we offer. Your feedback means a lot to us, and we will continue striving to provide the best service possible. We look forward to welcoming you back soon. Thank you for choosing us! Best regards, Swiss-Belinn Simatupang
Dear Mr/s. Daithi Cathal Tuhuteru, Warmest Greetings from Swiss-Belinn Simatupang. Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjo… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewComfortable bed, television worked well, clean room.
There are only 2 coffee and 2 tea bags.
Dear Mr/s. Greg, Warmest Greetings from Swiss-Belinn Simatupang. Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjoyed the comfort of the room, the friendly service from our staff, and the facilities we offer. Your feedback means a lot to us, and we will continue striving to provide the best service possible. We look forward to welcoming you back soon. Thank you for choosing us! Best regards, Swiss-Belinn Simatupang
Dear Mr/s. Greg, Warmest Greetings from Swiss-Belinn Simatupang. Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjoyed the comfort of… Show more
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewOverall stay was good!! Staff members were friendly and good service!! Rooms are clean ! Located near to super market and food court so its a plus point!
Laundry is little high on price May be more variety of continental for breakfast
Dear Mr/Mrs. Roshni, Warmest Greetings from Swiss-Belinn Simatupang, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your Positive feedback. I am glad to know that our rooms, services and overall facilities have made your stay a pleasant one. This feedback truly motivates our team to keep improving our service and facilities quality to meet, even exceed guest expectations. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best Regards, Swiss-Belinn Simatupang
Dear Mr/Mrs. Roshni, Warmest Greetings from Swiss-Belinn Simatupang, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your Positive feedback. I am glad to know that our rooms, services and overall facilities h… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewA reasonably priced hotel in a less-than-ideal location. Spacious rooms, comfortable beds.
Hotel is located on a busy highway in the middle of nowhere. You need to call a taxi anytime you wish to travel anywhere. Swimming pool is very small and is always occupied by groups of men smoking ciharettes as this is the smoking area. Not ideal!
Dear Mr/s. Darren, Warmest Greetings from Swiss-Belinn Simatupang. Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjoyed the comfort of the room, the friendly service from our staff, and the facilities we offer. Your feedback means a lot to us, and we will continue striving to provide the best service possible. We look forward to welcoming you back soon. Thank you for choosing us! Best regards, Swiss-Belinn Simatupang
Dear Mr/s. Darren, Warmest Greetings from Swiss-Belinn Simatupang. Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjoyed the comf… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewquick response
AC a bit damage
Dear Mr/s. Tetty, Warmest Greetings from Swiss-Belinn Simatupang, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your positive feedback. I am glad to know that our rooms, services and overall facilities have made your stay a pleasant one. This feedback truly motivates our team to keep improving our service and facilities to meet, even exceed guest expectations. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best Regards, Swiss-Belinn Simatupang
Dear Mr/s. Tetty, Warmest Greetings from Swiss-Belinn Simatupang, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your positive feedback. I am glad to know that our rooms, services and overall facilities ha… Show more
Reviewed: 14 October 2024 · Stayed in September 2024
Verified reviewI was very pleased with the room, the breakfast and the service. Thankyou.
Dear Valued Guest, Warmest Greetings from Swiss-Belinn Simatupang, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your Positive feedback. I am glad to know that our rooms, services and overall facilities have made your stay a pleasant one. This feedback truly motivates our team to keep improving our service and facilities quality to meet, even exceed guest expectations. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best Regards, Swiss-Belinn Simatupang
Dear Valued Guest, Warmest Greetings from Swiss-Belinn Simatupang, Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your Positive feedback. I am glad to know that our rooms, services and overall facilities hav… Show more