Disappointing breakfast for a 4 star hotel, this was not what we expected. The food is not heated. And the taste and variety needs to be improved, even my fresh prepared omelet was not tasty.

Comfy, large room. I think we got upgraded to a better room (for non-smoking). Friendly staff. Good (paid) transport from the airport.

Stayed in July 2025

Very noisy and loud street (the whole Night on a thursday). The elevators.

WiFi Room Breakfast

Stayed in August 2025

The restaurant can't follow the high level of rest of of the hotel infrastructure, whether in atmosphere nor in quality of food.

the hotel has all you need for a comfy stay in Manado and is highly recommended

Stayed in July 2025

Rooms at the front facing the road can get noisy due to a nightclub opposite. Always insist on a room at the back if you want a peaceful night sleep

Clean modern spacious rooms. Large swimming pool. Close to downtown area very helpful staff

Stayed in June 2025

I slight odour of cigarettes in the hallways and the room even though we’re on a non-smoking floor.

Everyone was very friendly. The facilities were excellent, including the swimming pool. room was comfortable. food in the restaurant was Excellent especially the buffet. Who would definitely stay here again while transiting to Bunaken Island?

Stayed in March 2025

Smell of smoke in the hall ways

Breakfast was pretty good, wide selection

Stayed in December 2024

expensive breakfast

Stayed in December 2024

Although the rooms are non smoking, you could smell in our bathroom that of one the guests is smoking and you could smell it in our bathroom. Not alot, but still. Furthermore the room is not soundproof you could hear the traffic, we stayed on the 8th floor.

The staff was really helpful, great service. Our room is large with a comfy kingsize bed. The breakfast has a large variety of dishes ranging from western to Indonesian. A small but nice swimming pool, when we lay down for a few minutes one of the staff handed us a large towel. Overall, great experience and very clean.

Stayed in September 2024

There is a nightclub in front of the hotel with music and noise from the motorbikes until early morning. Noise reduction windows would be a benefit

Large rooms, clean, nice staff

Stayed in September 2024

Lovely hotel - almost Art-Deco though it is recent.

Stayed in September 2024

Karaoke music pumps out downstairs/next door (?) on a weekend. We specifically asked for a quiet, non-smoking room and were put up on the 9th floor. Far enough away from the music to have a peaceful night. Not a big issue, and everything else was excellent.

This is a great hotel. Staff were extremely friendly, attentive and helpful. Restaurant served high quality food at a very reasonable price. Nice little deli/supermarket across the road. Fairly close to everything - harbour, shops, etc.

Stayed in July 2024

N/A

Staff are polite and helpful Location is strategic and near from supermarket, KFC, Local Food. High Security with access key for elevator

Stayed in May 2024

Room size was large and it was clean and comfortable.

Stayed in May 2024

Included breakfast options

Stayed in May 2024

Good place to stay in manado with a Pool and helpful staff

Stayed in January 2024

Nothing

The staff was extremely helpful as we arrived early before check in and got us a room and upgraded it at no charge

Stayed in December 2023

Only tiny problems, not worth mentioning

Service by personnel was excellent. They very friendly and helpful.

Stayed in September 2023

This is a comfortable and friendly hotel with, in our case, a clean and well-equipped room with a great view of the city and mountains. The breakfast is very good with lots of choice.

Stayed in September 2023

It needs renovation.

The bed was comfortable and the staff were nice.

Stayed in August 2023

The rooms were well appointed except the shower leaked

The air conditioning and the music performance in the lobby/reception area every afternoon

Stayed in July 2023

Nothing

The hotel staff were fantastic, particularly the breakfast wait staff. We really enjoyed the local musicians who played in the lobby

Stayed in July 2023

AC took some time to cool down. The shower water also took some time to get hot. I got room number 507 facing the karaoke place. I woke up several times at 02.00 in the morning because of the music from the karaoke place. The music stops around 05.00 in the morning. For light sleepers, you should ask for a room on the top floor or facing the other way.

Complete room facilities, bathtub available. Every day the room is cleaned and given 2 bottles of drinking water. Breakfast is varied, there are yellow rice, lamian noodles, tinutuan porridge, pancakes/waffles, egg station, sausages & potatoes, chicken porridge, green bean/black sticky rice porridge, rice & Indonesian dishes which are different every day, salads, bread, cakes, cereals and drinks. Near the hotel there are ATMs, klapertart shops, KFC, convenience stores, karaoke places, Muslim food stalls and seafood restaurants that can be reached on foot. There is also a tour guide booth in the hotel lobby.

Stayed in July 2023

Gym is not really a gym but a room with some tired equipment.

Nice breakfast, lovely staff and spacious room.

Stayed in December 2022

limited electricity plug

staff of front office .. her name Ms Brigitta was very professional and helpful

Stayed in December 2022